Smartphonehoesjes.nl Reviews 

29,297
TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

It is a very reliable seller with very competitive prices and quick delivery. I have bought the custom made tough case with magsafe and though there's no visible magnet ring, it really clings to all... See more

Rated 5 out of 5 stars

Great customer service! One of the packages wasn't delivered (post office's fault). When I contacted them I had another package sent by express post within 5 minutes of talking to them, arrived the ne... See more

Rated 4 out of 5 stars

I purchased a silicone solo band for my Apple Watch in December 2025. After about six months of normal use, the band unexpectedly tore while I was putting it on. I contacted customer service and... See more

Rated 5 out of 5 stars

Fast delivery, good product quality and always good offers. I am a client who always went back to them (for watch bands, for phone covers or screen protections).

Company details

  1. Cell Phone Store

Written by the company

Smartphonehoesjes staat voor plezier, ondernemen en groei. Dit is de basis van ons bedrijf. Door deze stevige basis kunnen wij jou als klant voorzien van de beste kwaliteit, uitstekende service en een betaalbare prijs. We’ve got you covered! In 2011 start Martijn Hooft met Smartphonehoesjes.nl. Op een zolderkamer in Leusden verstuurt hij zijn eerste orders. Al snel voegen zijn twee broers zich bij het bedrijf en gaan samen verder. Het team bestaat inmiddels uit ruim 150 collega’s die elke dag met passie werken aan een uitgebreid en uniek aanbod in telefoonhoesjes, tablethoezen en accessoires.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

29K reviews

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No recent history of asking for reviews

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Replied to 73% of negative reviews

Typically replies within 1 week

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4.4

All reviews

(29,297)

1,514 reviews in the last 12 months

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Rated 4 out of 5 stars

Great product, good service

It is a very reliable seller with very competitive prices and quick delivery. I have bought the custom made tough case with magsafe and though there's no visible magnet ring, it really clings to all my accessories. The cover adds some bulk but certainly no more than is the usual for other cases in this segment.
If you use a crossbodycord, be mindful that there are no dedicated attachment points. Adding an extra loop is possible but not included in the box (which is quite normal since you do not pay for crossbody use...)
The picture I used is a tad blurry (but the text is still readable!), it seems to me that the design tool does not check resolution and as a customer it is hard to guess what DPI is needed. But that's really a detail. Want a good sturdy case with magsafe AND personal touch? Look no further, this is your deal!

August 2, 2026
Unprompted review
Rated 4 out of 5 stars

Good customer service and fast resolution

I purchased a silicone solo band for my Apple Watch in December 2025. After about six months of normal use, the band unexpectedly tore while I was putting it on.

I contacted customer service and explained the issue. They responded professionally and refunded the purchase price without any hassle.

While I was disappointed that the band did not last longer, I appreciate the good customer service and the way they handled my warranty claim.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

Unreliable team

Very very bad experience with them. Ordered an Apple charger for my iPad and saw on the mediamarkt site a 48h delivery. 10 days later still nothing, the track and trace link for bpost doesn’t work at all and shows the same message. They keep asking me to wait a little longer and I’ve decided to go directly in store to purchase it because of their incompetence to do their job correctly. Never ever purchasing something from them, they are unreliable

April 27, 2026
Unprompted review
Rated 1 out of 5 stars

Product is nooit aangekomen.

February 27, 2026
Unprompted review
Smartphonehoesjes.nl logo

Reply from Smartphonehoesjes.nl

Beste Nathan,

Bedankt voor het achterlaten van je review.
Vervelend om te lezen dat je je bestelling niet hebt ontvangen. Ik kom hierover graag met je in contact. Ik heb je een mail gestuurd en wil je vragen hierop te reageren, zodat we de adresgegevens kunnen controleren en je een passende oplossing aan kunnen bieden.

Met vriendelijke groet
Heleen
Smartphonehoesjes.nl

Rated 5 out of 5 stars

Great customer service

Great customer service! One of the packages wasn't delivered (post office's fault). When I contacted them I had another package sent by express post within 5 minutes of talking to them, arrived the next day. Had slight issue with a refund, again resolved within minutes. Definitly trust worthy

October 31, 2025
Unprompted review
Rated 4 out of 5 stars

Wide choice

Wide choice, user friendly website, fast delivery
Quality could be improved (I bought a phone cover) and quite expensive

October 2, 2025
Unprompted review

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