Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more
Company replied
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Skrill as an alternative is great to have in transferring money but still lacks some features that makes it slow to operate between certain banks. Also worth to note a bug while I make a deposit... See more
Company replied
That's good in principle. But there shouldn't be any fees for transfers between Skrill accounts. Furthermore, it should be possible to create a virtual IBAN. Eigentlich gut. Aber es sollten von Skri... See more
Company replied
Really great option to modern day cardless banking. Instant FX transfers that are competitively priced. Wide range of FX currency options. Physical card arrived very quickly. Friendly customer service... See more
Company replied
Probably the worst customer service i've ever "came accross" After 10 or more messages and over 1 week. My documents are not verified. Funny how they let us deposit no problem but A-Z verification to... See more
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Make simple, secure and quick online global payments – from international money transfers to betting, trading, shopping and gaming.
Making payments is even easier on the App.
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Skrill scam me he said 24 hour for progress it over to 2 week 🥲
Ticket Response (#34181900)
I've complained and everything, but they're still remaining silent.
Managing payouts from multiple microstock platforms requires a payment gateway that operates without friction. I use Skrill to route my design royalties from Adobe Stock and Shutterstock, and their infrastructure has been consistently excellent. The integration with these platforms is seamless, and withdrawal times to my local bank are highly predictable. For a digital asset business where reliable cash flow is non-negotiable, Skrill provides exactly the stability and security required. Highly recommended for other contributors.
bad support until now have problem still active for more than year
The pay in and pay out process is really good and fast
I STILL WAIT NOW SOMEONE MAKE MY CASE LIKE “ RESOLVED “ BUT IT NOT RESOLVET MU ACCOUNT ITS STILL RESTRICTED TODAY I UPLOAD AGAIN PDF FILE FROM BANK STATAMENT MAKE SOMEONE I NEED MY MONEY !!
CUSTOMER ID : 399122269
Do NOT…I repeat…DO NOT use this “service”! They are scammers who literally steal your money. I deposited 999 dollars two weeks ago and immediately they restricted my account and stole my money. They claim they need to “verify” your identity. I have submitted four times my ID and selfie and they ALWAYS find a reason to reject it. I now have to get my attorney and Florida’s Office of Financial Regulation involved. With all the similar reviews from people who have also been scammed out of their money, I’m hoping we can get a class action lawsuit going to get these bastards out of business. Again, DO NOT USE THIS SERVICE! You will lose your money.
Probably the worst customer service i've ever "came accross" After 10 or more messages and over 1 week. My documents are not verified. Funny how they let us deposit no problem but A-Z verification to do any other transaction. Direct messages in my wallet and emails. NO response. I more than P*ss*d.
I have used Skrill for many years, but today have had the worst experience. Skrill locked my account permanently after transffering funds to my account using my Card. I'd like to receive the funds since this was clients money meant for business. I'd like this issue addressed immediately or process a refund back to the source. Ticket: #34206788.
Dear Skrill Complaints Team,
Thank you for confirming that my complaint has been received and passed to the Complaints Team for investigation.
I would like to clarify that my primary concern remains unresolved: my account is still restricted/locked and the verification issue has not been resolved, while the previous Case ID 34177694 was closed without resolving the underlying issue.
Please ensure that this matter is specifically reviewed as part of my complaint, including why the previous case was closed and what is required to complete my verification.
I will await your investigation outcome within the stated timeframe.
Super fast service that's why I like it.

Reply from Skrill
The worst experience with a payment company.
I've had my account blocked for almost a month, I've sent all the certificates and emails they've requested and MY MONEY IS STILL BLOCKED.
I want MY MONEY BACK NOW!!!!
#34152785

Reply from Skrill
This site is a scam I deposited $2080 they then froze my account then closed my account and kept my money now they have blocked me and I can’t recover my money stay away

Reply from Skrill
I am extremely frustrated with the lack of response and the way this issue is being handled.
It has now been almost a week, and nobody has provided me with a solution. My money is still stuck in my Skrill account, and I am completely unable to access it.
Every time I try to log in, I receive the same message:
“Account Temporarily Disabled
For security reasons we have temporarily disabled the login to your account. Please reset your password to access your account.”
I have already provided my ID, selfie, and all the verification information you requested. I have fully cooperated with your security checks, yet my account remains inaccessible and my funds remain blocked.
I need access to my money. This is my money, and I should not have to wait indefinitely without receiving a clear explanation or solution.
If Skrill does not intend to restore my account, then provide me with a clear and immediate procedure to withdraw my remaining balance. I do not want to continue using Skrill after this experience, but I absolutely need access to my funds.
Please escalate this case to the appropriate department and resolve it immediately. I expect a clear response explaining exactly what is required from me, if anything, and how I can access or withdraw my funds.
I have already waited long enough. Please do not send me another generic response telling me to wait. I need an actual solution. account mail sabbaroussama @icloud.com

Reply from Skrill

Reply from Skrill
A BIG BIGG BIGGG scam .
Charged 35% upon currency withdrawl . and then they will give all vague reply.
withdrawl took 21 days instead of their mentioned 5 days .
Be careful while dealing with them

Reply from Skrill
My money on lock no response to anything terrible service I want my money back now

Reply from Skrill
My account was locked after a deposit, and I could not withdraw my money or obtain a clear explanation. I submitted documents, opened multiple cases, and repeatedly requested human assistance, but the responses were automated or nonexistent. Skrill’s biggest weakness is its poor communication and lack of effective support when customers need help most.

Reply from Skrill
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