MPB Reviews 

Customer service was excellent. I experienced a hardware problem with the camera that MPB sent to me. They accepted return of the camera and promptly issued a full refund. I will buy more gear from MPB.

Purchased two lens for my camera and both were exactly what the site said it was. Fast shipping and a decent price. My first stop from now on for new gear and upgrades for my camera

My experience was very good. I had this camera that I wasn't using and MPB gave me a good quote. It was easy, and fast!

I have just sold some camera equipment and the whole process was faultless. From the initial offer and arrangement for sending the equipment there were timely communications. Then confirmation of safe receipt was swiftly followed by examination of the equipment before a final offer. The money was promptly deposited in my bank account. The whole process took a week. Outstanding service!

Ever-changing inventory & good prices!

Quick and uncomplicated. Read the google reviews after purchase and thought on no! But everything went smooth. 9 days from start to finish.

Great easy to use website. Actual photos of the products advertised. Great detail on each product. Swift shipping too.

If you want to buy and sell equipment with a reliable and trusted company, this is it. Highly recommend

GoPro came just as advertised, was shipped quickly and the overall experience was great. Definitely would recommend.

This is my 1st experience with mpb on a purchase of a Nikon D5. This one is well used as one of the first batch of ~700 D5's. Obviously, this one was used professionally as had a ~1.5 million shutter count with quite a bit of character although my hope was not abused but faithfully serviced by the previous owner.

I purchased for under $1k knowing might be returning with button not working or issue with focus or such. The shipping was extended not at fault of mpb, but Fedex lost the package along the way and it took 12 days for Fedex to deliver it to my doorstep. Packaging was perfect and came with a charger, although not Nikon which was no big deal as not my first Nikon large body.

The body was well handled by worn off black paint on the edges, but it gives it some character. As of today no issue found and works great. A bit of rubber peeling, nothing can't be fixed with some 3M double-sided tape.

Amazing I can find a Nikon D5 with 1.5 million shutter count and no major issues for less than $1,000. Quite ready to ship it to Nikon and spend another $500 if needed.

Thanks MPB!

The ease of the whole transaction was mind-blowing. Zero stress to sell my camera and lenses and I got paid quickly.
I highly recommend.

Very happy with the delicery service.
I had my lens delivered to Sweden in 4 days.
At a good price.

Consistently superior service. Top quality gear. I trust everything i buy through their portal. Reasonable prices.

I decided to exchange a couple of lenses with MBP.
I got an instant quote when I had put in the 2 lenses details.
The whole service is so quick.
I received a text today from DPD saying my they had arrived at MBP, also an email from MBP saying they had received my products and would contact me 1-2 business days.
Just checked my emails my quote had been raised and all I had to do was complete the transaction. All so easy and quick. Thank you MBP. I will be back.

Very disappointed with my experience with MPB. I ordered a camera and several pieces of gear well in advance specifically for an important event, and I paid for the faster delivery option advertised at checkout. Unfortunately, the package has been significantly delayed and will now arrive too late for the event I bought the equipment for.

What disappointed me almost as much as the delay was the customer service. My concerns were essentially met with explanations that the package was still in transit and that I would simply have to wait. While I appreciate that they eventually offered to refund the shipping fee as a gesture of goodwill, there was very little acknowledgement of the fact that I had specifically paid for faster delivery and that the delay meant I missed an important event. I understand that shipping delays can happen, but I expected much better communication and customer service when the promised delivery timeframe wasn’t fulfilled. Overall, a very disappointing experience.

I placed an order for the first time with MPB, but it won't be the last. I ordered a like new Canon RF 800mm f11 Lens and it was as described and delivered on time. I was a little nervous about ordering it after reading some of the reviews of MPB online, but everything went great and I am loving this lens. I would highly recommend MPB if you want good used gear for a great price.

MPB is a disappointing outfit, to say the least. After three attempts to order a lens through their platform, I can say with confidence that the experience has been consistently frustrating from start to finish.

The most glaring issue is how they represent the condition of their gear. The lenses I've received have fallen noticeably short of their listed grades, and it feels less like an honest oversight and more like a pattern. When you're spending real money on used equipment, you're trusting the seller to be accurate. MPB has broken that trust more than once.

Customer service compounds the problem rather than solving it. Getting a worthy response is difficult enough, but even when issues are escalated, you're met with the same wall. Representatives seem either unwilling or unable to actually resolve anything, and the back and forth quickly becomes exhausting. Staff is unpleasant, and clearly frustrated even having to deal with customers.

Then there's the shipping. Getting a package on your door takes longer than it should, and if you need to return something, brace yourself. The return shipping process is sluggish in a way that feels almost deliberate, leaving your money tied up and your options limited while you wait.

For a company operating in a space built on trust between buyers and sellers of used gear, MPB has a lot of work to do. There are better options out there, and at this point, I'll be spending my money elsewhere. I’m looking forward to never dealing with them once this transaction wraps up.

It was the first time I sold photographic equipment on the MPB website, and from the initial simulation, through emails with the support team, the shipment of the package, the wait for the simulation correction, everything went very well and without problems. The whole process was quite transparent, and communication was easy. I recommend using this platform.

It’s easy to use MPB and they offer fair prices for used camera equipment.

I recently sold several pieces of Nikon equipment to MPB and was disappointed with the evaluation of my Nikkor 24-120 lens. MPB graded the lens as "good" when I felt it was in "excellent" condition. I contacted them several times and asked for further documentation (photos, etc.) but they failed to reply to any inquiry over a period of 4 days.
I have made purchases from and sold a number of items to MPB over the years and generally have been satisfied. However, this is the first time I have questioned their evaluation. Apparently, they are not inclined to offer any follow up communication when the client questions their decisions. This will likely be the last time I deal with MPB...which is unfortunate.