Multitrip.com Reviews 31,476

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,233 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being efficient and easy to use, with many highlighting the user-friendly website and straightforward process for obtaining insurance. The staff are frequently commended for their professionalism, helpfulness, and pleasant demeanor, making interactions enjoyable and informative. Many people also appreciate the reasonable and competitive pricing, often finding the cost of cover to be very good. However, some customers also noted that renewal quotes could be quite expensive, with significant price increases compared to previous years or other providers. A few other people also felt that some staff members were brusque, rude, or displayed a lack of professionalism, and experienced issues with unclear communication or loud call center environments.

What people talk about most

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease of use and... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing very good, competitive, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be positive, with many reviewers consistently reporting brilliant and very good... See more

Website

Customers report a high degree of satisfaction with the website, frequently describing it as very easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been using multi trip insurance for number of years and have always been very satisfied with the service. My renewal quote this year was quite expensive. That said I still wanted to use them... See more

Company replied

Rated 5 out of 5 stars

I had problems logging into my account and could not cancel before my policy was renewed. Temi, from the customer team, was very quick to respond and help with both issues, which are now resolved. Tha... See more

Company replied

Rated 5 out of 5 stars

I found the prompt reply reassuring. The lady who answered was professional, informed and very pleasant. She answered my questions with ease and helped me to navigate the 'insurance speak'. Highly... See more

Company replied

Rated 5 out of 5 stars

Great value and so easy to arrange. Been using this insurance for about 6 years now and unlike everything else in life, doesn't go up dramatically YoY. Also, when we went on a short cruise before Xmas... See more

Company replied


Company details

  1. Insurance Agency

Written by the company

Multitrip.com is part of Cover-More Blue Insurance Services Limited (previously known as Blue Insurance Limited), a multi-award winning insurance company with over 15 years of experience and committed to offering comprehensive cover at very competitive prices to both Irish and the UK customers. At Multitrip.com, you can choose between Multi-Trip, Single Trip or Backpacker policies and customise them by adding one or more optional cover, including Winter Sports, Travel Disruption and Excess Waiver. There are also special deals for families and couples for you to enjoy.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

31K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always use multi trip great to deal with

Always use multi trip great to deal with

June 6, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Rachel,

Love hearing this. Thank you for sharing your experience with us. It’s always so helpful, and heartening, to hear that what we do is working well for you. Thanks for being part of the journey.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Well explained user friendly

Well explained, clear and full information without hidden charges .

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Mariusz,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Value for money

Value for money. Good cover

June 6, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Margaret,

We’re so happy you had a great experience with us. It’s always great to hear when things go well, we’ll keep doing all we can to make sure that continues.

Kind Regards,
Zainab

Rated 4 out of 5 stars

Because of the ease in filling up the…

Because of the ease in filling up the form making quick for me to get the type of travel insurance that I need.

June 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Lanie,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Peace of mind

Thankfully I've never had to claim for anything as my trips have all gone according to plan, but I have great peace of mind knowing that if anything does go wrong you will be there to help me, Your website is easy to navigate and it doesn't take long to get the cover I need, everything is explained really well.

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Michele,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab.

Rated 5 out of 5 stars

Holiday insurance was quick and…

Holiday insurance was quick and efficient when I needed to use it. Better understanding and cooperative when in an emergency than my own private health insurance company.

June 5, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Paul,

Awesome to hear, thank you for the positive feedback! We're always working to make things better, so it’s really motivating when someone takes the time to share something positive like this.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Hi I always book with you I find the…

Hi I always book with you I find the people there are extremely nice and helpful I’ve never had any problems with you thank you very much for your help

June 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Patricia,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

It was an easy option for me as i see…

It was an easy option for me as i see everything that I need from the company.

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Emelyn,

Really appreciate this. It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Very knowledgeable and courteous staff…

Very knowledgeable and courteous staff member.

June 4, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Anne,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along, it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Zainab

Rated 5 out of 5 stars

Price and very helpful

Price and very helpful

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Larry,

Thanks so much for your kind words! We're thrilled you had a great experience. It means a lot to us to know we were able to meet your expectations. We'll keep doing our best to make every experience just as positive.

Kind Regards,
Zainab

Rated 5 out of 5 stars

It's simple

It's simple. Easy

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Frank,

Really appreciate this! It’s always a pleasure to hear we’re doing things right. We put a lot of care into our work, so hearing that it’s making a difference is incredibly rewarding.

Kind Regards,
Victoria

Rated 5 out of 5 stars
Multitrip.com logo

Reply from Multitrip.com

Hi Breda,

Thanks so much! Your feedback keeps us motivated. We read every review, and comments like yours help shape how we support and improve. We’re grateful you shared your experience.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Family ravel insurance

Easy to fill in the application. All the information available at start. Good price.
I have not made a claim so thatvis yet to be seen.

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Good Morning,

We're glad the application process was easy and transparent. We hope you continue to have a positive experience with us.

Kind regards,
Dominik

Rated 5 out of 5 stars

Well it helps when staff are so nice…

Well it helps when staff are so nice and efficient. A pleasure to do business with Multitrip, never a problem over the years. Thank you.

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sheila,

What a great message to receive—thank you for your kind words. We’ll definitely share this around the team. It’s exactly the kind of motivation that keeps us focused and grateful.

Kind Regards,
Victoria

Rated 4 out of 5 stars

Policy Renewal

I had to amend details of my policy before renewal. Once I got through on the phone, my query was dealt with quite quickly.
I believe the policy is value for money.

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi David,

Grateful for your feedback! We’ll be sure to share this with the team. Your message will absolutely be passed along—it’s the kind of feedback that keeps us going and reminds us why we do what we do.

Kind Regards,
Victoria

Rated 1 out of 5 stars

Salesperson gave out incorrect…

Salesperson gave out incorrect information which was critical to the policy

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Leo,

Thank you for sharing your concerns — I’m looking into this and will reach out to you directly.

Kind Regards,
Victoria

Rated 5 out of 5 stars

Always find Multitrip brilliant to deal…

Always find Multitrip brilliant to deal with - and great value!!!

June 3, 2026
Multitrip.com logo

Reply from Multitrip.com

Hi Sean,

Your feedback brightened our day. Kind words like yours fuel the passion behind everything we do. So glad you had a great experience!

Kind Regards,
Victoria

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look