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Dobell Reviews 

49,311
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,719 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the tailored suits, noting that products arrive promptly and are carefully packaged inside protective professional suit carriers. People also appreciate the extremely straightforward ordering process and reliable size guides that help buyers select the perfect fit with confidence. Shoppers often highlight the wide selection available and find the return procedures exceptionally hassle-free when needed. However, some customers also noted occasional issues with sizing and fit, mentioning that certain garments required exchanges or local alterations to sit right. A few consumers additionally experienced minor delivery delays or occasional package tracking complications when waiting for their shipments to arrive.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the great value for money and... See more

Quality

Reviewers highlight positive aspects of quality, expressing immense satisfaction with the well-made garments... See more

Delivery service

Clients share positive opinions on delivery service, highlighting prompt dispatch times and arrival in good... See more

Service

Consumers find service to be positive, highlighting a smooth, fast, and reliable experience with effortless... See more

Order

Users describe positive interactions with order, highlighting a simple and effortless online process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

3 piece tuxedo suit with dress shirt and bow tie all delivered promptly and in good condition. Everything fitted perfectly as we were able to use our measurements on each piece (unlike other suppl... See more

Company replied

Rated 5 out of 5 stars

I have now bought several items from Dobell. This was the first occasion when the item just wasn’t the perfect fit for me so I had to return it. The returns process was very easy and the funds were re... See more

Company replied

Rated 5 out of 5 stars

Quickly delivered, came in a zip up suit cover, very professional!, the suit itself is very well made, really great quality and fits like it was tailored!...the best money I've ever spent, and it w... See more

Company replied

Rated 5 out of 5 stars

Excellent experience with Dobell. Very, very, pleased. Ordered direct from Company. Web site very good easy to follow. Very good descriptions of items. Ordered Dinner Jacket, trousers, shirt a... See more

Company replied


Company details

  1. Men's Clothing Store
  2. Clothing Supplier
  3. Formal Wear Store
  4. Plus Size Clothing Store
  5. Tuxedo Shop
  6. Wedding Store

About Dobell

Written by the company

At Dobell, we get it. Looking good shouldn't be a hassle or break the bank. Whether you're prepping for a big event or just want to step up your everyday style, we offer stylish, well-made menswear that feels great to wear – without the big price tag.

Our Story:

It all started with a simple idea: why rent a tux when you can own one for less? Our founder, Mike, spotted a gap - great tailoring should be within reach. What began as a side hustle grew into a brand dedicated to helping every man look his best, whatever the occasion.

We’re proudly online-only, skipping the high-street markups to bring you quality tailoring at prices that make sense. No middlemen, no stress—just sharp, accessible style delivered straight to your door.

Made for Real Life

We take classic tailoring and make it work for today. Think well-cut suits, timeless styles, quality fabrics and a full range of sizes – all designed to be worn, so every man can find his perfect fit. From tuxedos to tweed, we've got you covered for weddings, work, and everything in between.

Our Mission: Confidence and Doing Good

Dobell is about helping you feel confident in what you wear. We also believe in doing business the right way:

Style for Everyone: Great tailoring, inclusive sizing, without the inflated price tag. Teamwork: Investing in our team and partners, supporting creativity, and having fun along the way. Responsibility: Taking steps toward better sourcing, sustainability, and less waste. Customers First: Making it easy to find the perfect fit, every time.

Looking Ahead: A Greener Future

We know fashion's impact on the planet, and we're committed to doing better. We've already made changes, like reducing plastic packaging and using energy-efficient lighting. We know there’s more to do, and we’re working on it.

We’re here to help you dress well, feel good, and get on with life. Join us!

About Dobell

Written by the company

The UK’s Biggest Formalwear Range
More styles, more choice—whatever the occasion.
For Every Man
Inclusive sizes—looking good should be for everyone.
Great Quality, Honest Prices
Premium designs, rigorous quality control—at prices that beat the biggest names.
Customer Service That Works
Helpful, reliable, and award-winning.
Next-Day Delivery
Need it fast? We’ve got you covered.
Easy Returns & Exchanges
Wrong fit? Changed your mind? No problem—60 days to swap or return.

Contact info

4.8

Excellent

TrustScore 5 out of 5

49K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(49,311)

1,655 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service and product at reasonable…

great service and product at reasonable cost

August 24, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great quality

Great quality, superfast delivery and easy exchange process.

September 1, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 2 out of 5 stars

Slow delivery time

Everything took far too long to arrive – much longer than was stated at the time of order.

September 1, 2026
Dobell logo

Reply from Dobell

Good morning King,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Looking into this for you, I can see you placed the order with Standard delivery 3-4 working days, delivery took place on 8th Sept which was day 4?

Sorry if you had expected a faster service, we will aim to do better next time.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Absolutely fabulous customer service

Absolutely fabulous customer service, ordered a suit, quick dispatch and delivery, excellent quality, but all too small, my fault, used the exchange system, free of charge return, collected from our house , it was received as returned on Wednesday morning and new sizes sent out Wednesday afternoon, fits perfectly, would 100% recommend

September 1, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Highly recommend

Very quick delivery, suit was packed really well very nice packaging , lovely good quality material . Very happy with overall experience .

August 30, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Perfect service

Perfect service, fast delivery and size was spot on great value will be using them again 🤟

August 25, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great suit

Great suit, great fit, great price!
I forgot to use the discount code when ordering. I emailed customer services ans they refunded me the price of the discount! Great service

September 1, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Great delivery and value for money

Delivery and value for money was fantastic

August 31, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

quality second to none

Always quality second to none, never bought anything from dobells that if needed returned was no problem returning

September 1, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Quick delivery & return (for part of my…

Quick delivery & return (for part of my order). Quality is fabulous - and I loved the presentation packaging too!! I would highly recommend Dobell !!!

August 30, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Prompt delivery and great return service

Prompt delivery and great return service

August 31, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

I was pleasantly surprised because I…

I was pleasantly surprised because I wasn't sure whether the products were real with the price being cheap. The quality and delivery were top notch.

August 29, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Easy to work with

Easy to work with, the quality is at the price range and is well worth the money. A really good experience. I will use them again. Well done. Quick delivery.

August 31, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 1 out of 5 stars

Item was ordered next day delivery and…

Item was ordered next day delivery and arrived late, it was returned and postage was not refunded. Would not use for next day orders again.

August 24, 2026
Dobell logo

Reply from Dobell

Good morning Mr Shulman,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

I can see there was a days delay in getting the order to your selected collection point, this can happen from time to time with the Click & Collect orders, we will be changing this from "Next day" to 2 day service shortly to make allowance for these few slower parcel shops.

Apologies for the inconvenience caused.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Wonderful waistcoats at a good price…

Wonderful waistcoats at a good price and very quickly delivered. Thanks so much!

August 23, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Swift refund, without a quibble

I have now bought several items from Dobell. This was the first occasion when the item just wasn’t the perfect fit for me so I had to return it. The returns process was very easy and the funds were refunded quicker than I had expected, without a quibble. So excellent customer service in addition to good clothes at great prices.

August 29, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Nice bit of clobber

Easy ordering, swift delivery and sizing is spot on. Good quality suits as well

August 29, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

Rated 5 out of 5 stars

Excellent products.

August 29, 2026
Dobell logo

Reply from Dobell

Good morning,

Thanks for stopping to leave your review, we appreciate your time and words of honesty.

Regular feedback is so important to us at Dobell, we are always looking for ways to improve your journey and supply you with the best possible products & services we can.

We look forward to seeing you again on the Dobell website, in the meantime if you need us, please don’t hesitate to get in touch @ info@dobell.co.uk and the team will take care of you from there.

All the best

Dave
Customer Services, Operations & Logistics Manager

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