DriveDen Reviews 

3,405
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast delivery services and the exceptionally clear website used for easily placing online orders. People also deeply appreciate the high quality of the products, noting that items like car mats and roof bars fit perfectly and offer outstanding value for the money spent by buyers. Some reviewers were not happy with unexpected delivery delays or difficulties with missing shipping tracking updates. A few consumers also mentioned experiencing minor problems with faulty fittings, broken parts, or receiving insufficient replacement items during the course of their online purchases.

What people talk about most

Product

Customers had positive experiences with product, noting that items like boot mats and roof bars fit... See more

Delivery service

People report positive experiences with delivery service, highlighting fast and prompt shipments that often... See more

Quality

Consumers find quality to be positive, frequently highlighting the solid build, excellent materials, and... See more

Order

Users describe positive interactions with order, highlighting a straightforward and easy online process.... See more

Price

Clients share positive opinions on price, highlighting great affordability compared to original manufacturer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased Modula Falcon 550l roof box, it was delivered in few days time without any issues. Fast and professional delivery by DX, cant complain. Boxed and protected, promising ABS quality, wil... See more

Rated 5 out of 5 stars

This company sets the standard for customer service - nothing short of exceptional Ordered roof bars couple of years ago. One endcap fell off during wash I think Tried to order replacement caps - D... See more

Rated 5 out of 5 stars

Very easy to order online and model description and boot position very clear. Nat had no smell and despite arriving rolled up it quickly flattened out. Fitting was easy and it fits better than th... See more

Rated 5 out of 5 stars

Ordered a rear boot mat for a new Kia Sportage. Arrived within 2 days of ordering and is a great fit. Initially I thought it wasn’t right as it didn’t have the extended side pockets and also had cut... See more


Company details

  1. Car Accessories Store

Written by the company

DriveDen is a leading UK retailer of custom-fit and universal car travel accessories including; roof bars, roof boxes, car bike racks, dog guards, car mats, rubber boot liners, ice scrapers and much more. So whether you're looking to protect your new vehicle or equip your SUV for your next getaway, DriveDen will have the tailored essentials you need to get road trip ready.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,405)

106 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Not quite as expected

Item fits well, once I had realised the lip should stand up round the space! Marks easily, just moving a few boxes round damaged the surface, but it’s in the boot so it’s not on show. Was a lot thinner than I had expected, it came rolled up in a long, small profile box. We’ll see how we go, but at this point in time I’m not sure I’d recommend

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Superb!

Really easy process from initial order to collection. Helpful friendly people. Recommended.

August 4, 2026
Unprompted review
Rated 5 out of 5 stars

Car boot mat

Car boot mat was delivered quickly and is a perfect fit. Made from thick rubber that .ooks as though it wi.l last a long time.

August 1, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect service

Perfect service, items were dispatched quickly with tracked delivery and arrived withing a couple of days.

July 21, 2026
Unprompted review
Rated 5 out of 5 stars

Great price,quality roof box

For me personally the website made the choice of roof box clear with all the information needed.
Delivery was great and quick.
The box was a great price and is really great.
Solid and the fitting is great attaching tightly to the roof bars

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent seller ,very good quality Mat .
I purchased it for my X5 and fits very well as described.good quality worth the price .

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great prodct

Received on time and great product. Fitted my G61 hybrid perfectly. Not just for the i5

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

Modula Falcon 550l

I have purchased Modula Falcon 550l roof box, it was delivered in few days time without any issues. Fast and professional delivery by DX, cant complain. Boxed and protected, promising ABS quality, will put it on real test in August when I plan to travel around 3000miles with it across the Europe. All together, for the price, this product looks really great.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Really impressed

Really impressed. Boot mat is perfect fit, great quality and at a terrific price. Delivery was super quick and I can’t recommend this company highly enough.

May 20, 2026
Unprompted review
Rated 1 out of 5 stars

SHIPPING INFORMATION

SHIPPING INFORMATION
On April 25, 2026 we placed 2 orders with DriveDen
that have been charged to my Credit Card but have not received any shipping information including Tracking
JY26CAA0U031218155- $88.44
JY26CAA0U031218155 - $163.99
It has been 18 days no product; no tracking number;
no shipping information.

April 25, 2026
Unprompted review
DriveDen logo

Reply from DriveDen

Hi Paul,

Unfortunately I think you have the wrong company. We are a UK-based company only and do not operate anywhere in US Dollars (solely British Pounds).

We've noticed that a fake business with the same name as us is acting fraudulently and it's completely out of our control. We suggest you get in touch with your credit card provider to reclaim any lost costs and to report them to trading standards.

We sell only on www.DriveDen.com (plus our eBay & Amazon channels). Please double check this is the correct domain you placed the order on and if you email hello@driveden.com with an order number and a copy of your order confirmation we can double-check for you, but we're 99% sure this is not affiliated with our organisation.

Sorry for any inconvenience caused.
Kind regards,
DriveDen Customer Services

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