JustPark Reviews 

209,507
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 43,275 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the extremely convenient locations, which are often situated just a short walk from major event venues and local transport hubs. Consumers also warmly appreciate the smooth booking process and reasonable pricing, making it very easy to secure a parking spot without added stress. However, some customers also noted frustrating issues upon arrival, reporting that parking lots were completely full despite having completed prior reservations online. A few other people additionally mentioned experiencing unexpected difficulties when navigating narrow local streets or trying to locate the correct entrance.

What people talk about most

Location

Reviewers highlight positive aspects of location, frequently describing parking spots as easy to find and... See more

User experience

Clients share positive opinions on user experience, highlighting how easy the app is to use and how reliable... See more

Booking process

Customers had positive experiences with the booking process, frequently highlighting how quick and easy it is... See more

Price

People report positive experiences with price, highlighting reasonable and affordable rates for parking.... See more

Service

Consumers find service to be a very positive and hassle free experience. Reviewers frequently mention how... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very convenient. Clean, lit and good space. Just confused the entrance with the lorry part first and got stuck there in queue before pulling back and finding right entrance which was next one. Only w... See more

Company replied

Rated 4 out of 5 stars

Very easy to set up, paid with Apple Pay so no need to input credit card details. Needed to input the code at the car park as the barrier prompt wouldn’t work on my phone otherwise 5stars. Blackbu... See more

Company replied

Rated 4 out of 5 stars

This large open-air lot gets busy but it's excellent value at £9 for a day. It's advertised as without headroom restrictions but there is a 2.2m entry and exit barrier meaning the roof aerial on a Tra... See more

Company replied

Rated 5 out of 5 stars

Parked straight up, and went to reception, put registration in at the reception, then got a cheap uber into town. Much less stressful than driving into the busy center. Staff at the travel lodge rec... See more

Company replied


Company details

  1. Parking Lot
  2. Electric Vehicle Charging Station
  3. Online Marketplace
  4. Parking Garage
  5. Public Parking Space
  6. Valet Parking Service

About JustPark

Written by the company

JustPark makes parking easier for over 13 million drivers, helping them find and reserve a space via 5 star-rated app and website products.

On the other side of the marketplace, JustPark offers an online platform for over 45,000 property owners to earn money from spare parking capacity - from driveways and spaces at private residences, to empty bays in car parks at hotels, churches and offices.

Winners of Sir Richard Branson’s VOOM competition, backed by BMW and Index Ventures (Facebook, JustEat, Dropbox) and chosen as one of WIRED’s hottest European startups, JustPark is leading the disruption of a £50bn global industry. With the highest-rated apps and over 1.7m customer reviews at an average of 96% satisfaction, we are UK drivers favourite parking app.

JustPark

Written by the company

The Parking App
The UK's favourite parking app, on a mission to make parking easy. Over 13 million registered users, over 50,000 managed locations. Find parking in seconds as a driver - or manage parking intelligently as an owner/operator.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

210K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(209,507)

40,979 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to book, no surprises

Booked 2 spaces covering a visit to London and travelling around. Both exactly as described, with easy to use directions. Have usef Just Park before and will do again as my "go to". Both App and Website are easy to use.

September 9, 2026
Rated 5 out of 5 stars

Simple & straightforward.

Simple & straightforward. No problems. A good service offered & reasonably priced.

September 10, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We are delighted to hear that you found our service straightforward and reasonably priced.

Rated 5 out of 5 stars

Affordable parking

Affordable parking. Secure enough area. Easy to find via sat nav. Not too far to walk to Co-op arena. Just the rest of Manchester with the traffic and road works that is the stressful bit.

September 10, 2026
JustPark logo

Reply from JustPark

Thank you for your feedback! We're glad to hear that you found our parking affordable.

Rated 5 out of 5 stars

Absolutely brilliant just booked on…

Absolutely brilliant just booked on line and paid so easy thanks

September 10, 2026
JustPark logo

Reply from JustPark

We're so pleased to hear that your online booking and payment experience was easy. We appreciate your positive feedback!

Rated 5 out of 5 stars

Easy to book

Easy to book, after initial struggled to gain road for accessing car park, was great handy little car park. Defo be using again. I looked at Google Earth, and sorted direction from fountain round about to car park access.

September 4, 2026
JustPark logo

Reply from JustPark

We're so pleased to hear you found booking easy. Thank you for your positive feedback!

Rated 5 out of 5 stars

Easy to book and very convenient place…

Easy to book and very convenient place to park

September 11, 2026
JustPark logo

Reply from JustPark

We're delighted to hear that you found the booking process straightforward and the parking location convenient. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Great parking lot

Easy booking, felt secure and enough parking spaces. Would definitely book and park again!

September 11, 2026
JustPark logo

Reply from JustPark

Thank you for your wonderful 5-star review! We're so pleased to hear that you found the booking process easy.

Rated 5 out of 5 stars

Very Happy First Time User

First time user…

By far the easiest way to sort parking in central London.

Easy to book & pay, clear instructions and a really well thought through user online / app experience.

It’s also easily the best way to find the cheapest parking option and saved me £40.00 and a 20 minute walk by recommending a car park I didn’t even know existed which was much closer to my destination.

NCP & APCOA - you could learn a lot from this company.

September 10, 2026
JustPark logo

Reply from JustPark

We're so glad to hear that you found our service to be the easiest way to sort parking and that our app proved so helpful! Thank you for the feedback and support!

Rated 4 out of 5 stars

Easy to find

Easy to find, Good and secure Parking.

September 10, 2026
JustPark logo

Reply from JustPark

Thank you for your positive feedback! We're so pleased to hear that you found the parking easy to locate.

Rated 5 out of 5 stars

Super easy to book and clear…

Super easy to book and clear instructions

September 5, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We're so pleased to hear that you found the booking process easy and the instructions clear.

Rated 5 out of 5 stars

Easy booking

Easy booking. A correct parking owner.

September 5, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We're glad to hear you found the booking process easy.

Rated 5 out of 5 stars

Easy parking at Marriott Hotel within…

Easy parking at Marriott Hotel within walking distance of restaurants and the Ovo.
Booking process very straight forward.

September 11, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We're delighted to hear that you found the parking easy.

Rated 5 out of 5 stars

My first time using Justpark. Recommended

My first time using Justpark and the booking process was very quick and easy. We arrived late but the friendly attendants were still there and ensured there was space for us. The parking was easy to find, well signposted, and made leaving the event much easier. It was about 15 minutes walking fast to the Spurs stadium, but we had to get round to the opposite side, which took at least 10-15 more minutes. So make sure to allow for that!

September 4, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We're glad to hear that the booking process was quick and easy.

Rated 4 out of 5 stars

Booking process

Booking process was very easy

September 9, 2026
JustPark logo

Reply from JustPark

Thank you for your positive review! We are so pleased to hear that you found our booking process to be very easy.

Rated 5 out of 5 stars

Parking in glasgow

Parked at premier inn Pacific quay Glasgow to see a show at the OVO.very reasonable price for 3 hours and only 5 minutes walk to venue

September 10, 2026
JustPark logo

Reply from JustPark

Thank you for your positive feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look