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Pingo.com Reviews 

261
TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

This application is so easy to use and saved me few times while in Mexico or when I am here in the usa to make international calls. Not expensive, i also call to Guatemala without issues or sound... See more

Rated 5 out of 5 stars

My girlfriend is in Paris, France for a month and after spending almost $400 with AT&T I started investigating alternatives. I tried "Pennytalk" a complete joke and Skype which is fine if your near... See more

Rated 5 out of 5 stars

I start using Pingo 10 years ago, my line of work takes me all around the globe and I always keep several calling options available, I use prepaid phone cards, Magic-jack, VoIP and Wifi. One servi... See more

Rated 1 out of 5 stars

I bought a pingo calling card to call India. The calls always go to a wrong number or it says invalid number. There was no problem at all when I was calling the same numbers using Airtel calling card,... See more

Company replied

Company details

  1. Telecommunications Service Provider

About Pingo.com

Written by the company

Pingo.com is an international telecommunications website dedicated to immigrants all over the world who need to call home. Our mission is to bring you and your family and friends closer together, no matter the distance that separates you, by offering the lowest rates on your international calls.


For more info, visit the website:

Calling with Pingo.com works like the most economical alternative to any calling card. If you prefer calling without using any Internet connection, you can use an Access Number.

Calls can also be placed through the Pingo app, which is free to install on your smartphone. The iOS and Android applications can be used to call without having to dial any access number and even any phone number at all. Once logged in, you can use your phone Contacts to place direct calls.

Written by the company

Best rates for international calls

International Calling Anywhere, Anytime

  • Pay only for the minutes you use. No hidden charges or other fees.
  • Get the rates that suite you best for occasional or frequent calling.
  • $5 Minimum amount
  • Apps available

    Contact info

    3.9

    Great

    TrustScore 4 out of 5

    261 reviews

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    1-star

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    3.9

    All reviews

    (261)

    15 reviews in the last 12 months

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    Rated 1 out of 5 stars

    I’m not able to make calls even after…

    I’m not able to make calls even after paying.

    June 17, 2026
    Pingo.com logo

    Reply from Pingo.com

    Hi Ummi,

    Thank you for getting in touch! We can see that you already contacted our Support Team about this issue. They will be in touch for more details, and will gladly help.

    Your Pingo Team

    Rated 5 out of 5 stars

    This application is so easy to use and…

    This application is so easy to use and saved me few times while in Mexico or when I am here in the usa to make international calls.
    Not expensive, i also call to Guatemala without issues or sound problems
    I recommend to anyone that need to make international long distance call
    So simple to use just hold the + key it will add the number needed to call the country, then enter the number of the country and rest of numbers, thats it.
    The best
    JR

    August 3, 2025
    Rated 3 out of 5 stars

    SOund quality

    I like overall easiness of the app, except sound quality is below par. I often disconnect and reconnect correct the issue.

    January 29, 2026
    Pingo.com logo

    Reply from Pingo.com

    Dear customer,

    Thank you for telling us about it!
    Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well.

    Make sure:
    -you have the latest app version installed on your device.
    -you do not have any VoIP restrictions from your Internet provider.
    -your Internet connection is not very slow and thus cannot connect you to our servers.

    IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
    1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
    2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.

    If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.

    Rated 1 out of 5 stars

    Rubbish app

    I find the app complicated to follow. I have no idea how to pick up from where I left off. The role play starts without any basic vocabulary. The app is difficult to find your way around. I feel that it was a complete waste of money. This app for me is rubbish! Sorry

    January 16, 2026
    Unprompted review
    Pingo.com logo

    Reply from Pingo.com

    Dear Nicola,

    We appreciate your feedback and are sorry the app was difficult to navigate. We'll review the introduction and navigation to improve the user experience. Thanks for your time!

    If there is anything we can do to assist, our Customer Support team is availabel 24/t through the Support page.

    Rated 1 out of 5 stars

    Part of a scam

    December 30, 2025
    Pingo.com logo

    Reply from Pingo.com

    Dear William,

    We're sorry you feel this way. We are a legit business and we'd love to help.
    Please share with us by email the email address used to open your account or a phone number where we can contact you.
    We'll be waiting for your reply.

    Rated 4 out of 5 stars

    OKAY

    Okay for now

    August 28, 2025
    Pingo.com logo

    Reply from Pingo.com

    Dear Marcus,

    Thank you for telling us about it!
    Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your Wi-Fi or cellular data Internet connection and device settings as well.

    Make sure:
    -you have the latest app version installed on your device.
    -you do not have any VoIP restrictions from your Internet provider.
    -your Internet connection is not very slow and thus cannot connect you to our servers.

    IMPORTANT! To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu.
    1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them.
    2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set.

    If you need further assistance, please fell free to contact us. Our Support team is available 24/7 for any other questions.

    Rated 4 out of 5 stars

    Works very reliable

    Works very reliable, voice quality ok; good and easy app; correct billing system. But can't call many countries or only landlines.

    October 1, 2025
    Pingo.com logo

    Reply from Pingo.com

    Dear Fred,

    We appreciate your feedback. We're happy to hear that you find the app easy to use and the billing system correct.

    At Pingo.com, we have low-cost calling plans for all of your international calling needs, so you can keep in touch with friends and family anywhere in the world.

    The World Unlimited Plan covers a specific set of destinations, as described on the website. The destinations are subject to change at our sole discretion.

    Please visit the following link to check the countries included in the World Unlimited plan: http://www.Pingo.com/calling-plan#free-destinations-list

    Thank you for using Pingo!

    Rated 1 out of 5 stars

    Scammer company

    Scammer company. I purchased monthly plan and still can't make calls. No customer service! Scammers!

    June 30, 2025
    Unprompted review
    Pingo.com logo

    Reply from Pingo.com

    Dear user, could you please share your email address? We would love to look into this and help out, but we need to identify your account in order to get to the bottom of this.

    Please note you can always contact our Customer Support, available 24/7 through the Support page.

    Rated 1 out of 5 stars

    Not good

    Not good, the connection doesn’t work.

    June 16, 2025
    Pingo.com logo

    Reply from Pingo.com

    Thank you for your feedback!
    We’ve confirmed that the issue is due to ongoing disruptions with local providers in the destination country, affecting call connections across several networks. Our team is working closely with carrier partners to resolve this, though we don't yet have an estimated fix time. In the meantime, we've credited your PIN for the recent failed call attempts.

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