Cykelstyrken Reviews 

1,516
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

God service og hurtig levering men pas på når I sender varen retur med Cykelstyrkens egen returseddel det koster nemlig 65 kr for at bruge et stykke papir.

Company replied

Rated 5 out of 5 stars

I went into the shop to purchase my first new bicycle. While I had an idea about the bicycle I wanted to buy originally - and was offered to have it ordered in for me - I was shown an even better bicy... See more

Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Bike Accessories Store

Written by the company

Cykelstyrken blev grundlagt helt tilbage i 1977 og har mere end 40 års erfaring, som kommer dig til gode næste gang du skal have ny cykel. Cykelstyrken er Storkøbenhavns største kæde af cykelhandlere hvor god service og solid rådgivning er en selvfølgelighed. Hos Cykelstyrken møder du ikke ligegyldighed, men fagfolk som uddanner sig, og som hele tiden har fingeren på pulsen, og ved hvad der rører sig i branchen.


Contact info

3.9

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.9

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(1,516)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

God service og hurtig levering men pas…

God service og hurtig levering men pas på når I sender varen retur med Cykelstyrkens egen returseddel det koster nemlig 65 kr for at bruge et stykke papir.

October 30, 2023
Cykelstyrken logo

Reply from Cykelstyrken

Hej Jakob.

Tak for din anmeldelse.

På den returseddel du udfyldte og sendte retur står der flg: Du kan gratis benytte vedlagte returlabel som er i forsendelseskassen hvis du bytter. Såfremt du ønsker penge tilbage for én eller flere varer, og du benytter den forudbetalte returlabel, så koster denne kr. 65,- som bliver modregnet i det beløb som tilbagebetales.

Det er ganske frivilligt om du ønsker at benytte den vedlagte returlabel eller selv stå for returforsendelsen.

Med venlig hilsen
Peter
Cykelstyrken

Rated 1 out of 5 stars

Crazy at man ikke sender en vare til…

Crazy at man ikke sender en vare til over 2000 kr fragtfrit men man skal betale extra for det… ÆV

November 17, 2022
Cykelstyrken logo

Reply from Cykelstyrken

Hej Anders,

Tak for din anmeldelse.

Vi har fri fragt til pakkeshop på udstyr over 499.-, hvilket vi også kan se du har nydt gavn af på din bestilling. Det er korrekt vi tager en fragtgebyr for hjemmelevering. Samtidig har du også købt en varer med stor rabat :-)

Mvh.
Cykelstyrken kundeservice

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