Protect Your Bubble Reviews 

22,696
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 599 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the website easy to use and navigate, with clear and understandable content. Many people appreciated the quick and straightforward process for setting up insurance and obtaining quotes, often taking only a few minutes. Reviewers also frequently highlighted the competitive and good pricing for the coverage offered, making it an affordable option. However, some customers also noted issues with the claims process, describing it as difficult, slow, or leading to rejections without clear explanations. A few other people also felt that the value of the insurance was questionable when faced with repair costs or uncollected items.

What people talk about most

User experience

Customers had positive experiences with the user experience, often describing the process as quick, easy, and... See more

Price

Customers consistently note positive experiences with price, finding it reasonable, competitive, and offering... See more

Service

Clients share ambiguous opinions on service, with some reviewers consistently praising the excellent, quick,... See more

Claim

Reviewers mention ambiguous feedback about claim processes, with some customers finding the process... See more

Product

Users describe ambiguous interactions with product coverage, with some finding the process easy and offering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having been the victim to theft I was sceptical about my claim process having read some of the negative reviews when it comes to making a claim. I had taken delivery of the phone, my brand ne... See more

Rated 5 out of 5 stars

Really simple process to get the cover I wanted. Start to finish less than 10 mins. I can see why the ratings for this company are high. Hopefully I won't need to find out but let's hope the claim pro... See more

Rated 5 out of 5 stars

I have had my phone and my kids' phones insured for about 10 years and never made a claim. However, I unfortunately then I smashed my Iphone 17 pro max screen when the phone was only a few weeks o... See more


Company details

  1. Insurance Agency
  2. Gadget Insurance Company

Information provided by various external sources

Insurance for everything in your bubble. Mobile phone, tablet, camera, bicycle, holiday and more!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

23K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(22,696)

554 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Loss Claim - Stress-free process!!

I started a loss claim on a Friday, it was accepted on the Saturday and I had a new device in my hand on the Monday! 4 days really is the definition of expediency. Highly recommend, have been with them for years and will continue to be so.

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible, paid insurance for over a year then said my claim for my missing phone was fraud

July 29, 2025
Protect Your Bubble logo

Reply from Protect Your Bubble

Hi,

Thank you for providing your details via Trustpilot.

Please be reassured that this is being investigated by our complaints team.

Apologies for any inconvenience caused.

Kind Regards
Protect Your Bubble

Rated 1 out of 5 stars

Worst service

March 19, 2026
Protect Your Bubble logo

Reply from Protect Your Bubble

Hi,

Thank you for providing your details via Trustpilot.

Please be reassured that this is being investigated by our complaints team.

Apologies for any inconvenience caused.

Kind Regards
Protect Your Bubble

Rated 2 out of 5 stars

I’ve been with protect your bubble for…

I’ve been with protect your bubble for about a year, the first time I needed to use them was to fix a crack on my phone they charged me £90 and gave me a cheap ill fitted screen which broke again shortly after not to mention they took 5 days to repair my phone and made me restart it which also disconnected my number and all my bank card info etc very long winded for poor quality.

March 16, 2026
Unprompted review
Protect Your Bubble logo

Reply from Protect Your Bubble

Hi,

We are really sorry to hear your feedback.

You will have received an email from Trustpilot requesting more information about you and your experience.

Please provide details via the email, including your full name and policy ID in order for us to investigate further.

Kind Regards,
Protect Your Bubble

Rated 5 out of 5 stars

Always 5 Stars

I've been using Protect Your Bubble for over 10 years, and the service has always been excellent. Whether it's customer support, making a claim, or updating my policy, the process has always been straightforward and hassle-free. I highly recommend Protect Your Bubble for anyone looking for reliable technology insurance and complete peace of mind.

June 27, 2026
Unprompted review

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