EQi Reviews 

The representative was so patient with me when I was struggling to understand the online portal. Thank you. Lovely lady. Great service.

Scripting sorted it out with no problem cheers

I needed help setting up and using the share dealing app. I can honestly say Manish could not have been more helpful and understanding of my issues. He was very patient and appreciated that because we do not use the application often (or ever before) people need assistance in good plain language. Overall a great experience (and I came away with money in the bank) thank you.

Great service today, thank you.
I always find EQI's website horribly clunky and difficult to use but Ramsiya was really helpful, friendly and professional today. Thank you Ramsiya for making the process much easier.

Had a query on my ISA account
Your agent Manish promised to call me back which he did.
Explained the process of transferring from one account to another very helpful chap

Ramzia was superb. She helped sort out my access and give me re-assurance within 15 minutes as i had spent nearly 2 hours in another call with another department of EQI who either didnt know what to do or couldnt help me.
It turned my day around.
She is a world class superstar!

The gentleman that I spoke to was very helpful, explained everything thoroughly and sent me the forms that I needed.
His accent was quite difficult for me to understand, but we were both very patient and we got there in the end!

Extremely helpful call after I had to write to Eqi having not been able to access my account for many years. The gentleman who helped was very nice and it was a quick and easy conversation to get me back online to view my account.

Manish was extremely helpful and knowledgeable. He went out of his way to be polite and solve my problem.

I called and spoke with Ramsiya and she was extremely patient and helpful in dealing with our requests. Thank you Ramsiya.

I had an issue and called customer services. Kevin Thomas understood my problem and resolved it efficiently.

Manish who helped me with my inquiry was very understanding and extremely helpful.

Introduced fees for a dealing account that has been free for years. 'Informed me' by e-mailing the wrong e-mail address despite having the right one. Indian call centre the absolute pits, reading off scripts, round in circles, can't grasp what the complaint is about. Just moved everything away from them. Don't waste your time. Another once decent company run into the ground to save money with inevitable results.

Manish was very patient and helpful. He accessed my account and made sure that all the changes I needed to make on my account were correct.
He arranged my transfer of funds.
Very polite young man.

The EQI assistant answered all my questions and I had a few. I felt more comfortable with the options I took following the responses I received.

Sarath was very helpful and sorted out the issue quickly.

We had a really good experience today with EQi, Manish was brilliant and talked us through managing our accounts step by step, something I would never have managed on my own!
Thank you Manish!

Phoned with a query solved within 30 seconds by Sarath Kumar my hero.

As an older man I sometimes take a little longer to complete online procedures. Having failed to access my account I spoke with customer assistant who very patiently saw me through the process despite my errors along the way. I am grateful for his help to access and complete my business today. Thankyou