time ok with phone call saying exact time - great if time can be narrowed down earlier if possible very courteous engineer - fixed the problem with explanation advice given to keep machine in bes... See more
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I am absolutely thrilled with the Siemens EQ.600. The coffee quality is outstanding, thanks to the 19-bar pressure and the built-in ceramic grinder that gets the perfect aroma out of every bean. I lov... See more
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I sent for an engineer for my Siemens oven because when I removed a blown bulb in the oven only part of it came away. I was informed regularly about the visit of the engineer which was helpful, he ca... See more
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Couldn't recommend our repairman (Steve) highly enough. Knew his stuff, enjoys fixing things, is Interested in what he does, and is speedy. He attended quickly and gave clear pricing. The labout is... See more
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Company details
About Siemens Home UK
Written by the company
At Siemens we are driven by boundless curiosity, to continuously push for progress and be one step ahead. Always anticipating the need of the consumer and deliver intelligent solutions and design that make life simpler and more efficient.
Explore our range of premium built-in and freestanding appliances featuring innovative features that deliver outstanding performance and results and help free your time to do the things that matter the most to you. Discover the benefits of connectivity and open up a world full of exciting possibilities.
Gain better control over your busy lifestyle, with a range of selected Wi-Fi enabled home appliances, and operate your appliances easily and remotely. Use the Home Connect App to access extensive functions and additional partner services – turning your house into a connected home.
Visit our website contact usContact info
Old Wolverton Road, MK12 5PT, Wolverton, United Kingdom
- 0344 892 8999
- www.siemens-home.bsh-group.com/uk
4.8
Excellent
6K reviews
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Quick response and great service.
When I needed a repair to my oven I got a service appointment within a couple of days. The engineer who came explained what the issue was and what was needed to fix it. He had the parts with him, even though my oven was over 10 year old. It was back up and working within an hour.
September 15, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear that you received a quick appointment and that our engineer was able to explain the issue and fix your oven so efficiently, especially with the required parts for an older model on hand.
Thanks,
Becki
Siemens Home Appliance Customer Service
Very helpful and knowledgeable engineer
September 15, 2026
Reply from Siemens Home UK
Hello Karen, thank you for your review.
We're pleased to hear you found our engineer to be very helpful and knowledgeable.
Thanks,
Brett
Siemens Home Appliance Customer Service
More than helpful
More than helpful, told me exactly what was happening, excellent service.
September 15, 2026
Reply from Siemens Home UK
Hello Susan, thank you for your review.
We're pleased to know our team was more than helpful and provided you with excellent service.
Thanks,
Brett
Siemens Home Appliance Customer Service
Quick & efficient service
September 12, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're glad to hear you found our service to be quick and efficient.
Thanks,
Becki
Siemens Home Appliance Customer Service
Arrived in time slot ..aware of…
Arrived in time slot ..aware of situation and fault ..speedy repair and good advice given regarding maintenance and care of machine going forward.. polite and helpful young man.
Pleasant experience.
September 15, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted to hear you had such a pleasant experience, and that our engineer was punctual, efficient, and provided helpful advice on maintaining your machine.
Thanks,
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted to hear you received excellent service.
Thanks,
Becki
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello, thank you for your review.
We're delighted to hear you're finding your new tumble dryer to be fast, efficient, and quiet.
Thanks,
Becki
Siemens Home Appliance Customer Service
Great customer service ...prompt ..
Great customer service ...prompt ... polite...no mess
September 11, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're so pleased to hear you received great customer service and that our team was prompt, polite, and left no mess.
Thanks,
Becki
Siemens Home Appliance Customer Service
Good delivery time.
September 14, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We're happy to hear you were pleased with the delivery time.
Thanks,
Brett
Siemens Home Appliance Customer Service
Very helpful & knowledgeable service…
Very helpful & knowledgeable service agent who was friendly and efficient
September 14, 2026
Reply from Siemens Home UK
Hello Mr Booth, thank you for your review.
We are happy to hear you found our service agent to be very helpful, knowledgeable, friendly, and efficient.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hello Patrick, thank you for your review.
We are delighted to hear you found the service super helpful, with easy booking and a no-fuss resolution. It's excellent to know everything was resolved for you.
Thanks,
Brett
Siemens Home Appliance Customer Service
Excellent service
The whole experience was good.
Customer services were very helpful & guided me through the process. I asked for a box in which to return my machine which was delivered the next day. I then took it to the nearest drop off point. The repair centre kept me informed of progress all through & my machine was returned within a week. Very happy!
September 11, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear that you had such a good experience, from the helpful guidance provided by our customer service team to the quick delivery of the return box. It's also great to know that the repair centre kept you well-informed and that your machine was returned to you so promptly.
Thank you again for your feedback,
Em
Siemens Home Appliance Customer Service
Intermittent fault diagnosed by service…
Intermittent fault diagnosed by service engineer and apparently resolved, but recurred within day or so. So while service was efficient and courteous( hence 2 not 1 star), it has failed to fix the problem
September 3, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are sorry to hear that the intermittent fault with your appliance has recurred after our engineer's visit. We understand your disappointment that the issue was not resolved. We would like to investigate this for you and arrange a solution. We have sent you a email to discuss this further.
Thanks,
Brett
Siemens Home Appliance Customer Service
Reply from Siemens Home UK
Hi, thank you for taking the time to leave a review.
We are so pleased to hear that you found our colleague to be helpful and knowledgeable. Your feedback is greatly appreciated.
Thanks, James.
Siemens Home Appliances Customer Service.
Reply from Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you found our support helpful! Thanks - Craig
Siemens Home Appliance Customer Service
Great service to fix dishwasher
Great service to fix dishwasher. Really good comms, I roughly knew how much it was going to cost before booking after discussing with call agent, the service chap was brilliant, and worked around a few non std install issues. Highly rec.
September 12, 2026
Reply from Siemens Home UK
Hello Gary, thank you for your review.
It's great to hear you received excellent service for your dishwasher repair. We are especially glad that our communication was clear and that the engineer was able to resolve the non-standard installation issues for you.
Thanks,
Brett
Siemens Home Appliance Customer Service
Engineer was polite efficient and did…
Engineer was polite efficient and did the repair quickly and made no mess and was very helpful in helping me to keep the machine working correctly.
Excellent service
September 11, 2026
Reply from Siemens Home UK
Hi, thanks for taking the time to leave a review on Trustpilot, I'm glad to hear you found the technician polite, efficient, tidy; and your issue was resolved! Thanks - Craig
Siemens Home Appliance Customer Service
No hesitation recommending
No hesitation recommending! So easy to book, fixed call out charge and great communication. The engineer arrived on time and was friendly and polite and had the part with him that he needed to fix the problem with our oven. A great service!
September 12, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are delighted to hear you would not hesitate to recommend us and that you had a great service experience from booking to repair.
Thanks,
Becki
Siemens Home Appliance Customer Service
I already filled in a form
I already filled in a form! Engineers were informative and friendly.
September 10, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We appreciate you taking the time to leave feedback and are glad you found our engineers to be informative and friendly.
Thanks,
Becki
Siemens Home Appliance Customer Service
Maintenance Service is excellent
Maintenance Service is excellent. Affordable and efficient.
September 12, 2026
Reply from Siemens Home UK
Hello, thank you for your review.
We are happy you feel our maintenance service is excellent, affordable, and efficient.
Thanks,
Becki
Siemens Home Appliance Customer Service
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