Sparekassen Danmark Reviews 

Stay away - extremely slow (don't respond to messages), non-trustworthy, expensive --- by far the most incompetent bank on the Danish market.

I'm very happy to have had the opportunity to work with your company. The helpfulness and professionalism of Kristian Slæbo Petersen and the entire team made this collaboration very satisfying, allowing me to purchase a home and helping me understand all the bureaucratic issues. I will definitely recommend your company and wish you all great success.Best Regards, Alina Marica.

We had an excellent experience with Sparekassen Danmark, especially with our advisor, Kristoffer Kjær Nielsen. As first-time home buyers in Denmark and non-Danish residents, we contacted several banks before making our decision. Sparekassen Danmark stood out by offering not only the most competitive and fair mortgage terms, but also by providing the highest level of personal service.

Kristoffer was always patient, responsive, and took the time to explain every step of the process clearly. He made what could have been a stressful experience feel straightforward and well organized. We always felt that he genuinely cared about helping us find the best solution rather than simply selling a product.

We truly appreciate his professionalism, friendliness, and dedication throughout the entire home-buying journey. We highly recommend Kristoffer and Sparekassen Danmark to anyone looking for reliable, transparent, and customer-focused banking advice, especially international clients purchasing a home in Denmark.

Thank you again for helping us make our dream of owning a home come true!

Very responsive bank when buying an apartment, easy to reach out.

Outstanding personal service, mortgage expertise, and genuine customer care
We recently worked with Privatkunderådgiver Oliver Drachmann-Sonne at Sparekassen Danmark, first for arranging our mortgage and subsequently for opening a new account for our 13-year-old son.
Oliver handled our mortgage process in a remarkably friendly, professional, and efficient manner. The entire procedure was smooth, transparent, and stress-free, which made a significant difference during what can often be a complex process. His supportive and attentive approach built strong confidence and trust from the very beginning.
Building on this positive experience, we were delighted to introduce our son Nick as a new customer. Oliver once again provided exceptional service — responding promptly with warmth and patience, making the account opening process welcoming and straightforward even for a young entrepreneur.
We are thoroughly impressed by Oliver’s consistent high standard of service and the customer-centric culture at Sparekassen Danmark. His professionalism, kindness, and efficiency have turned us into not only satisfied customers but also loyal advocates. We have already recommended both Oliver and the bank to others.
Thank you, Oliver, and the entire team at Sparekassen Danmark for delivering banking that feels truly personal, trustworthy, and efficient.

This has honestly been my best banking experience in Denmark after 6 years of living here.

As a professional who moved to Denmark for work, I have unfortunately experienced a noticeable difference in how foreigners are treated compared to Danish customers when it comes to banking services. It can sometimes feel unnecessarily complicated or less accommodating.

That’s exactly why my experience with Sparekassen Danmark stands out.

From start to finish, everything has been handled professionally, transparently, and with genuine care. I always felt taken seriously and well-advised, which made a complex process like mortgage refinancing much easier and stress-free.

A special thanks to my advisor, **Kim Foss Lund** at the Frederiksberg branch, who went above and beyond throughout the entire journey. His guidance, responsiveness, and willingness to explain every detail clearly made a huge difference.

I truly felt treated as a valued customer — not as a “foreigner navigating the system”.

Highly recommended.

Sparekassen danmark is an amazing bank. The bank advisors are so helpful, easy to talk to and quick to answer.
They definitely help make my life easier when it comes to finances and super helpful with selling and buying out apartment. Cannot recommend enough

Excellent service once you get in contact. Always had quick, easy to understand, informative replies to enquiries.

For those who experience it, inactive accounts can get temporarily closed (frozen? locked?) and it is a headache to get in contact because the online messaging do not work anymore. (They will get in contact if you leave review here.)

Hopefully this will be fixed in the future, to make for an even smoother experience.

Thanks for sorting out my problem.

I am a customer for more than a year, and always enjoyed the bank. All the questions and requests answered fast and professionally. The app is continuously developing and got improved. Can highly recommend the bank.

I changed my bank to Sparekassen as it was much easier to get a loan there. Everything was very easy and straight forward. Oliver from this bank helped me a lot and he is very nice person and always helps me very fast and easy. I really like this bank and their customer service.

Highly Recommended!
Exceptionally professional and efficient service. They consistently provide thoughtful suggestions while keeping the customer’s wishes at the center of every decision. I am extremely satisfied and truly appreciate their dedication. 👍

Thank you for your reply, but unfortunately I still have not received a clear answer to my concern.
Referring me back to the same person neither resolves the issue nor shows any accountability from the bank.
It would have been more appropriate to remind your colleague to contact me as soon as possible.
In any case, after this experience, I no longer have any interest or intention to continue any cooperation or communication with your bank or your colleague.

kind regards
Payam

Overall, a great experience getting a loan with Sparekassen, very friendly people, and very helpful.

Nimet went above and beyond to help me, and I am really grateful for that.

We’ve had a very positive experience with this bank. The service is helpful, efficient, and far more responsive than what we experienced with our previous bank. It’s reassuring to know that even when things are busy, support is still timely and reliable. A special thanks to our advisor for going the extra mile—we truly appreciate the dedication.

Great experience with bank and all staff.Especially thankful for Mr.Traveen and his team…i really appreciate all the good service he provided.🙏🙏🙏🙏

Professional and friendly banking relationship. Moving from London, we're not used to having such a personal relationship with a bank, but that's what we have received from Oliver Rosenkilde and his team at Sparekassen. Oliver and his team provide us with valuable counsel and advice. Correspondence with Oliver has been prompt, cordial and informative. We never had to deal with a robot, always a person and always the same person - Oliver. we wish more " premier financial institution" would follow their lead and return to the good old days of personal banking.

We are extremely pleased with Sparekassen.
Kim Foss Lund has helped us in securing the house loan. He has provided us with lots of information and was always available for all the questions we had.

Kim had made sure the process is seamless and without any hassle. He had guided us all the way and was kind and super fast to help us and make sure we had the right advice regarding our loan, finances, pensions and many more.

I would like to thank Sparekassen Frederiksberg and Kim for securing us the house loan.

I recommend Sparekassen heavily to all the ones who are looking to get a house Loan.

Best regards,
Amit

We recently moved to Denmark and had to pick a bank. Coming from Canada we had that expectation with banks.

When we got to pick this bank we got Cille Severin Sørensen as our representative and that just made it so special!

She has been the best bank advisor we have had in the 3 countries and 5 banks we have been with.

She is always available to answer the questions, she accommodates to our schedule (which no one else ever does), she takes the time to explain things, and most importantly she help us with all we need.

So far I don't have complaints with the bank, but I can say I'm so happy to have Cille with us!

We approached this bank for a home loan. The representative guided as well through the steps patiently and was willing to explain clearly every doubt we had throughout the process.

The experience was hassle free and also easy.

We definitely recommend this bank to work with the investment and finances.

Best

The bank truly understands your needs and supports you in every aspect. All the processes are seamless, and the staff are especially nice and supportive. They explain all your questions thoroughly and clearly. I'm very happy to have moved my account from my previous bank to Sparekassen.