UPDATED REVIEW: A refund has been issued (at the current moment it's still being processed by the bank). However, it took over 2 months since the order date, and over 1 month of being ghosted to get... See more
Company replied
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See what reviewers are saying
They do what they say - pack and deliver your stuff and you get it. I have been using stelling for the best part of 15 years in one capacity or another - always been satisfied. And was very satisfie... See more
Highly recommended! I’ve done a few orders and the delivery is always fast, and items are well packed and secured. Their customer support is ten star! Quickly and friendly they resolved my inquier... See more
Company replied
I can find the items i need, and I also find items that help me improve, e.g. the possibility to mark items of interest which are not available at present, but I will receive a notifikation when avail... See more
Company replied
Company details
Written by the company
Stelling er hovednavnet på en levende forretningskæde, der er førende inden for salg af: Kunstnerartikler, papirvarer, tegne- og skriveartikler, fyldepenne, indramning m.m. Stelling har 3 butikker fordelt i Københavnsområdet, samt hjemmesiden stellings.com
Contact info
Amagertorv 9, 1. sal, 1160, København K, Denmark
- 33330520
- info@stelling.dk
- stellings.com
4.3
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Overall good information from Stelling
Overall good information from Stelling. Fast delivery
June 17, 2026
Reply from Stelling
Thank you for the 5 stars! ❤️
We're so happy to hear that you enjoyed your experience with us. Thank you for choosing STELLING, and we hope to see you again soon.
Best regards,
Team STELLING
Reply from Stelling
Tusind tak for din anmeldelse og for de 4 stjerner! ❤️
Vi er glade for, at du har handlet hos os, og vi tager selvfølgelig din kommentar om leveringstiden til Sverige med os. Vi arbejder løbende på at forbedre vores levering, så vores svenske kunder får deres varer så hurtigt som muligt.
Vi håber at se dig igen hos STELLING!
De bedste hilsner
Team STELLING
Not recommended
UPDATED REVIEW: A refund has been issued (at the current moment it's still being processed by the bank). However, it took over 2 months since the order date, and over 1 month of being ghosted to get it resolved. Not an enjoyable process and I will not return.
OLD REVIEW: Scam. They seem to be incapable of correctly declaring the packages when sending internationally, and after the second attempt they completely ghosted and stole over 1400DKK. A Chargeback process will be started shortly.
April 5, 2026
Unprompted review
Reply from Stelling
Thank you for your review.
We are truly sorry that your experience with us has left you feeling this way.
However, we would like to clarify that STELLING is not a scam, and it has never been our intention to treat any customer unfairly. We have now resolved the matter directly with you and issued a full refund.
International shipping and customs declarations can occasionally be challenging, and we are sorry that this situation caused frustration and inconvenience for you. We take feedback like yours seriously and continuously work to improve our processes.
As Denmark's oldest art supply company, we are proud of the trust our customers place in us, and we always strive to provide a fair and positive experience.
We hope that the solution we have provided has helped restore some of your trust in us, and if you feel that the matter has been resolved satisfactorily, we would be very grateful if you would consider updating your Trustpilot review.
Always feel free to contact us again if you have any questions, and we hope that you will give us another chance in the future.
Kind regards,
Team STELLING
Reply from Stelling
Thank you so much for your wonderful review and for giving us 5 stars! ❤️
Best regards,
Team STELLING
Reply from Stelling
Thank you for your kind words and for awarding us 5 stars! ❤️
We truly appreciate your support and are thrilled that we could provide you with a great shopping experience. We hope your new art supplies bring you lots of joy and inspiration!
Best regards,
Team STELLING
Reply from Stelling
Thank you so much for your wonderful review and for giving us 5 stars! ❤️
It means a lot to us to hear that you had a positive experience. We look forward to seeing you again!
Best regards,
Team STELLING
I can find the items i need
I can find the items i need, and I also find items that help me improve, e.g. the possibility to mark items of interest which are not available at present, but I will receive a notifikation when available.
January 20, 2026
Reply from Stelling
Thank you for the 5 stars and for taking the time to share your experience with us! ❤️
Best regards,
Team STELLING
Great store
I’ve been looking for Sennelier paints for a while and then I found Stelling and I felt like the price was much better than in the Swedish stores as well.
I got the parcel really quickly and I’m very happy with the experience. Will buy from Stelling again.
August 20, 2025
Reply from Stelling
Dear Ellen, we are very happy to hear about your positive experience. It means a lot. Thank you for your great 5 stars.
Best Team-Stelling
Reply from Stelling
Kære Gertrud, Tusind tak for din anmeldelse og de flotte 5 stjerner. Vi takker fordi du tog dig tiden.
Dbh. Team Stelling
I forgot a goodie bag at an event
I forgot a goodie bag at an event, and Stelling was kind enough to replace it.
June 23, 2025
Reply from Stelling
Dear Gunver, thank you so much for this and how lovely we could replace the bag for you.
We wish you a wonderful summer.
Best from Stelling
Highly recommended!
Highly recommended!
I’ve done a few orders and the delivery is always fast, and items are well packed and secured.
Their customer support is ten star!
Quickly and friendly they resolved my inquiery with my last order.
March 19, 2025
Reply from Stelling
Dear Gunnar,
Thank you so much for your fantastic recommendation. We are very grateful for your 5 ⭐ and hope to see you again soon.
Have a great day.
Best from Team Stelling 😊
Excellent customer service
Excellent customer service! When they made a mistake with my order not only did they ship me the right item but also a handwritten apology and a token of appreciation.
January 18, 2025
Reply from Stelling
Dear Rodrigo, We are incredibly happy about your review. It is good to know that you received a great service 🥳🙏
Best from Stelling Team
Very swift service
January 18, 2025
Reply from Stelling
Dear Coenraad, Thank you so much for your review and the 5x⭐🙏
Best Stelling
Reply from Stelling
Thank you so much for the 5x⭐🙏 We hope to see you again.
Best Stelling
Reply from Stelling
Dear John, Thank you very much for your nice 5 stars and for taking the time to review us. We appreciate it very much.
Have a great day and we hope to see you again.
Best regards
Stelling
Reply from Stelling
Kære Mette, mange tak for din anmeldelse og dine 5 ⭐🙏 Vi er glade for at du har modtaget den service du forventede.
De bedste hilsner
Stelling
Reply from Stelling
Dear Evy, thanks for your recommendation and the 5 stars 🙏 We hope to see you again online.
Best regards
Team Stelling
The best products and the best service!
June 17, 2024
Reply from Stelling
Kære henrik, Tusind tak for din anmeldese og de flotte 5 stjerner. Vi er meget taknemmelige og glade for at du har haft en god oplevelse.
Rigtig god sommer fra os.
Dbh Team Stelling
God service..
June 17, 2024
Reply from Stelling
Kære Britt, tusind tak fordi du tog dig tid til at anmelde os og for de flotte 5 x stjerner. Vi ønsker dig en fantastisk sommer.
Dbh Team Stelling
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