I am a returning, previous client. searched and found what I needed on my iPhone, no problem. I also looked for skin treatments for pre- and post-chlorine water contact. Skin treatments. Only saw one... See more
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SwimOutlet is the largest swim retailer in the US. Your one stop shop for the pool, beach & everything in between 🏊
Contact info
United States
- 1 (800) 691-4065
- shop@swimoutlet.com
- swimoutlet.com
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Great items at low prices!
All of the items I ordered were high quality. I'm especially impressed by how affordable my prescription swim goggles were!
I know what I want and it was in stock
I know what I want and it was in stock. So I'm happy about that! Plus, the suits were on sale. Yay!
they charge ~7 USD processing fee for a…
they charge ~7 USD processing fee for a return! this is a scam!
It was a lot faster than I anticipated
It was a lot faster than I anticipated. I still don't know if everything fits because I've had time to try it on but the service was great
I purchased Peter Grimm Unisex Original…
I purchased Peter Grimm Unisex Original Lifeguard Hat. It was too light weight and dented when I simply rested it overnight with some pressure on one edge. I doubt it will stand up to wind. My prior lifeguard hats were much heavier weight and held up better. Also, there was not a band inside that went all around, but just a patch in front of the forehead. In my opinion, this is a cheaply made hat, and I regret buying it.
Exact product I needed (swim slippers)
Exact product I needed (swim slippers), speedy delivery.
expedited shipping is a farce.
Paying for expedited shipping is a joke. The website FAQs specifically state that once the tracking number is created, the shipping is 2 days. That is incorrect. I paid for 1-2 day shipping due to an urgent need. However, it will take 4 days to get here. Customers pay for the faster shipping for a reason. If your carrier cannot fulfill what is posted on your website, change your shipping information. Also, a refund of the shipping should be automatic if your carrier does not meet your shipping policy. My items will arrive too late now. So, why did I pay for the expedited shipping?
This is definitely an online shop with…
This is definitely an online shop with everything a swimmer could want or need!
good quality products
good quality products. Lots of junk on other sites, but this one is quite a step up. Will use them again. Super fast shipping thank you.
Order Arrived QuicklyMy order was easy to place and arrived…
My order was easy to place and arrived quickly. Several items were on sale - that was even better.
It’s always super easy to find what I’m…
It’s always super easy to find what I’m looking for and to complete the purchase! Great options for style and price!
Very disappointed with their product…
Very disappointed with their product and quality. I spent a lot of money to buy my granddaughter items for her regional swim meet. Waited a couple of weeks when I did not receive my items I called. It was told that my items were being held up in customs, called again and was told it was lost by customs so as you can see, I wasn’t really getting the exact story. Her pajama bottoms were supposed to be embroidered and instead they did a rush order with iron on that came off when the pants were ran through the washer, they felt that 20% off my order justified all of the misinformation I was being given and the delay in receiving my products which took over three weeks or more to get, I will never purchase another item through this site. I will look elsewhere in buying her bathing suits. The whole experience with swim outlet was so disappointing.
Lie about shipping which is very…
Lie about shipping which is very frustrating. Still after a week of saying “has shipped” and has not reached shipper! Why lie?
The referral bonus is a lie
The referral bonus is a lie. I don’t know what the credit might apply to, but nothing I’ve tried. You’d think customer service would be willing to help, but the only responses I’ve receive to chat, text AND email messages were a few from some bot which promised to send me to a real person, but never did. I won’t shop with a company that doesn’t respond to customer inquiries, and I strongly regret recommending it to my friend.
Fast shipment
Fast shipment, and looks to be arriving a day earlier than expected. :) And my new trunks are fun and HOT! Ha!
I love this design that I ordered for…
I love this design that I ordered for many years. Unfortunately it is no longer available.
There quick
There website was easy to navigate and there turn around time was amazing !!
love what I ordered great customer…
love what I ordered great customer service
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