Toptable Reviews 

THE IVY GUILDFORD

Excellent attentive service from SPENCER our server made to feel valued - The food at the ivy in Guildford is always consistently good

The manager Gary does not pay his young employees and makes it about everyone else’s mistakes except his own. As a manger he had not stepped up.
My son worked there for 1 month and has yet to be paid for his work. Gary doesn’t have the time or care for his staff. My son is 18 and has been passed around with everyone stating it’s not their problem.
Gary said he’ll get his manager to spk to me -I am still waiting for this call
I find this totally unacceptable.

Opentable are way better than THE FORK.

June 16, 2023,
THE FORK deactivated my account stating I had TOO many NO SHOWS. I asked for the list of restaurants.
2 NO SHOWS for 20 May 2023 are accurate.
1 NO SHOW for 9 May 2022 is correct but that was 370 days ago.
1 NO SHOW for 9 May 2023 was falsified! I have screenshots as proof.
The FORK made a mistake and they punished the consumer with permanent deactivation of my account!

Then they padded on legal jargon to intimidate and bully me.

The deactivation occurred days before I was to cash in my 9 x £50 off. £450 equivalent in yum.

What was the point in being active and loyal since 2016 and earning yum so that I had saved £450 worth when the FORK deactivated my account based on 2 NO SHOWS in 365 days?

Assembly House Norwich
Table had not been cleared did not clean table ordered 2xsteaks £24.50 +2 teas by the way the table is a very small square one not comfortable to sit at with your meal and teapot cups etc
I started to eat the steak and then found out it has some paper sheet under the whole meal as i had to reject food as could not consume the paper so removed the paper after then disturbing the whole meal (both plates ) my wifes steak was i meen black burnt she did not eat much of it but she does not like to complain. the chips were those frozen cooked french fries like they put in Mcdonalds meals what happen to a stack of steak chips instead. We then continued to the pay desk the young lady said 10% has been added to the bill for service etc did we wish too pay that i said considering the meal condition etc etc i said no . So overall the experience of the day was completely spoilt . And as far as the chef goes to send out meals with no thought attached to the outcome either needs to be retrained or replaced . ( THATS IT IN A NUTSHELL

They seem to book out tables for restaurants that don't even use Toptable. I've tried to use them twice now. Once for Frankie and Benny's at the 02, who had no idea about our booking and we had to wait hours for a table, and once for a harvester who told us they don't have our booking as they don't use their services. Seems strange how they just make up time slots for any restaurant they choose and take no responsibility.

I booked a table with Toptable for the 4th of June 2012 and it turned out that the restaurant was closed that day. Good work.

I wrote a review back then, but just realise now that it's been archived as Toptable reported it being against Trustpilots "terms". No way for me to appeal that, or hear why, so I'm writing it again.

Visited the Savoy Grill with some Family last weekend and had another enjoyable evening. The Food is not the finest I've tasted but its always good. The service is always friendly and the staff make to feel at home. I like writing good reviews about this restaurant because its one thing to have a good experience at a restaurant but much more difficult to achieve high standards every time and i've been to the Grill many times

Booked a table for Valentines day and the restaurant cancelled it the next day because Top Table's booking system dint match up to theirs.

I booked a table at planet hollywood disney paris on 07.03.2011 for 31.08.2011, got there in plenty of time for my table but they had no booking, after 10 days in france I don't know if it was french staff being difficult yet again or if it was a top table error. I left negative feedback about the restruant as the staff took away a picture I had left on the back of my seat that was taken by one of their staff, I did return within 2 minuets the table had not been cleared but people on another table told me they had taken the picture plus under cooked expensive small portions, but as yet it is not on their feedback page so no point in using them just book directly as I will in future