Trionic Reviews 

474
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

I finally ordered my Veloped 14er when I received my big Covid Stimulus check. It arrived and I was immediately more mobile than I had been for years because I had 5 crushed vertebrae. Two weeks late... See more

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Rated 5 out of 5 stars

The cross country tires held up to jumping cactus barbs stuck into the tire when hiking in Scottsdale, Arizona. The veloped also easily traversed the tree root ridden Appalachian mountain trails. I us... See more

Rated 5 out of 5 stars

The Veloped is a machine for living. I'm sure that nearly every Vellie owner will tell you that this beautiful creature gave them back a quality of life they thought they'd lost forever. It restores... See more

Rated 1 out of 5 stars

Tyre ripped all down one side I have the proof in photos and videos only used tyre 3 times absolute crap. Yes was used on ebike that does 8mph with 250w motor small folding ebike very slow and very li... See more

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4.3

Excellent

TrustScore 4.5 out of 5

474 reviews

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4.3

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(474)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

I finally ordered my Veloped 14er when…

I finally ordered my Veloped 14er when I received my big Covid Stimulus check. It arrived and I was immediately more mobile than I had been for years because I had 5 crushed vertebrae. Two weeks later I suffered a brain aneurysm resulting in emergency brain surgery that left me becoming a 9% survivor. My Veloped sat in the garage for many months while I slowly recovered learning how to talk again, how to walk and how even to dress myself. But wow, "Persie" became so instrumental in my overall recovery and wellness. I learned to walk, first a few hundred feet, then a mile, and soon I was walking 2.5-3 miles in an hour. I became motivated to take on a big celebratory walk...that was the Camino de Santiago. So, being afraid of the Pyrenees, I started in Logroño and walked to Santiago in 29 days plus 6 rest days for a total of 424.3 miles including sightseeing.
I love my Veloped and intend to do another celebratory walk in 2027 as I survived long-term Covid that destroyed my aortic heart valve. This time "Persie" and I will start in Bayonne, walk to St. Jean Pied de Port to Santiago then continuing on foot to Fisterre and Muxia...650 miles. During my walk I will celebrate 60 year anniversary of my high school graduation and my 78th birthday. Thanks to Trionics I am mobile again. The only sad part is in the USA it is not considered a medical essential product. It could change the lives of many.

July 5, 2026
Unprompted review
Trionic logo

Reply from Trionic

Incredible, Keep up the good work and we hope the Camino de santiago walk will be a success!

Rated 5 out of 5 stars

Sturdy robust and greatly admired walker

I have now had my veloped trek for over 4 years. From the start johan johan and stefan have provided a first class service and regularly communicate with customers in a friendly but inobstrusive way throughout the year. I have three walkers Vera, Winnie and Thursday and all serve very different purposes. Vera was my first and by far the best. As an all terrain walker she is sturdy robust comfortable and light to push. Surrounds me for better balance. Is much admired as I go walking on bumpy woodland paths or across fields. Fits neatly in back of my Toyota Yaris with front wheels removed and back seat portion eased. I still get as much enjoyment and freedom from being able to access the countryside with Vera. Today have been on a beautiful walk at Kiplin North Yorkshire with Bluebells Blue skies and Birdsong. Sublime ! Thank you Trionic.

April 22, 2026
Unprompted review
Rated 2 out of 5 stars

I have bought 2 of the velopeds

I have bought 2 of the velopeds. 1st one 12" wheel (apart from delivery problems) was good.
2nd one 14" wheel was not. Same delivery probs. The clips that hold the handles in were placed that when trying to apply the stand brakes, they hit the lever. I had to undo and move round. The red top on left had stand lever had fallen off (I found it in the box). The gold, crimped on thing at the end of left had brake cable just fell off.
I have found accessories, such as pump & cover useless, more so the expensive comfort seat.
THE LINK TO REVIEWS IS NOT AVAILABLE.
Unfortunately, as far as tyres as concerned, it seems we are tied to these buggers.

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

The people a Veloped have been patient

The people a Veloped have been patient, kind and thorough throughout the process of deciding which one to buy and then starting to use it. I cannot rate them highly enough! And the machine is excellent. No adverse comments at all; just what I wanted and expected.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

A life saver!

Firstly, the customer service has been faultless, from the advice when ordering my trionic velope, to the immediate response when, after daily use for over 5 years, I needed to order a new seat and basket.
I have little to no balance, as well as difficulty walking. The velope has, and continues to be, an absolute life saver. It has given me continued independence, from grocery shopping, to showing off its all terrain capabilities while I'm out walking my dog. The latter, being the main reason that I need to replace the basket and seat cover!
I have absolutely no hesitation in highly recommending Trionic.

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

Life changing purchase and brilliant company

From start to finish, the whole process of buying a Trionic 14er W was easy. The walker is exceptional and has changed my life, enabling me to access terrain previous out of my range. The customer service was also exceptional and customer friendly. Helpful, clear and polite , unlike a lot of firms who don't care once they have taken your money. I was delighted by their whole approach and obviously my new walker! I would recommend Trionic to everyone.

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service.

As always with Trionic, I had great response to an inquiry about a replacement part for my Trionic rollator. I got a prompt response to my inquiry, quick identification of the part needed and immediate delivery. Great company, great products.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

The Veloped is a machine for living

The Veloped is a machine for living. I'm sure that nearly every Vellie owner will tell you that this beautiful creature gave them back a quality of life they thought they'd lost forever. It restores possibilities, confidence, freedom itself. It sparks joy in otherwise joyless, introverted days. It becomes an indispensable part of one's life. You learn to use it, then to trust it, and then you come to love it.
If many answers resemble each other, it's not plagiarism. It's our common experience.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve worked in the care industry till…

I’ve worked in the care industry till my retirement and have always been wary of walkers as they often look so unstable. All that changes when I spotted a Veloped in a magazine and started my research. I purchased my Veloped and have nothing but joy from it, now able to undertake longer walks without having to worry about being able to sit or what I can carry. This miracle can carry a full weeks shopping, move numerous books around the town with ease and is the wonder of all who see it. I live in a tourist area and am often stopped by strangers asking how I’ve found it and trying it out including Occupational Therapists, so much so I’ve volunteered as an Ambassador. I cannot recommend Trionic highly enough.

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

On the rare occasions I have had to contact this company they have been so helpful. Advising me how to remove parts etc. Their customer service really is 100 per cent.

October 21, 2024
Unprompted review
Rated 4 out of 5 stars

New life with a Veloped

Having a Veloped has transformed my daily life. After years of dog walking I recently started to find walking difficult. Uying a second hand Veloped has enabled me to get back to enjoying the outdoors and have walked around 350 miles since getting it in November

February 27, 2025
Unprompted review
Rated 5 out of 5 stars

I have had my Trionic Veloped 14'R now…

I have had my Trionic Veloped 14'R now for close to 6 months, at a guess.
I have found this walker to be the best decision I made.
Firstly I'm unsure about whether I did place a review at the time of purchase making note on the EXCELLENT client support & being extremely patient with my need to contact them often before purchase to have questions answered.
The Veloped is used to get into the horse paddock. I have been through all the types of weather that I will face in the future. Using the Veloped has given me so much more freedom & autonomy when going out to their paddock.
I recommend this design of walker to anyone who needs a walker. It cushions any bumps or dips in the path you are following. It's design allows me to begin correcting my posture.
After 3 years post my spinal injury, during which I was using a 'shop walker' type design. This walker caused me to stand & walk in a very bent position from my waist in order to walk. Once I was up for no longer than 10 minutes, I was in a complete bent position which would cause me to have to lay down until the pain eased.
It will be a slow process to become strong enough to stand upright after using the 'shop walker'this walker is truly a breath of fresh air.
I just wish I was aware of the Veloped 3 years ago. Thankyou to the Trionic team for the hard work you have done to allow these walkers to be a proven safety & a suitable AT to be claimed through NDIS. 😉😊

December 20, 2024
Unprompted review
Rated 2 out of 5 stars

to many issues

I have had the 14er for since 09/2023, started with 2 backrests breaking unfolding the walker. At one point I had to go through the entire walker and tighten up assembly hardware. Both of my brake cables have broken and been replaced. The synchronized steering can be a pain, one tire wants to go one way and the other go a different way. They are connected together so you have to adjust the walker to get moving again. I like the walker for getting around but for the price I expected not to have problems.

November 14, 2024
Unprompted review
Rated 5 out of 5 stars

For any age, this is the Walker to choose.

I am delighted with my 12er. Try to use it everyday. I am 88 and In a walking for Health Group. So many other walkers have asked all about it.( Men taking notice of the Soldering, Brakes and Tyres ) Ive done quite a bit of " Off roading" it went well. I feel very safe with it. At my age I am hoping I will be walking with it for quite a while.The Tracking and Delivery First Class.

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Able to walk outdoors again

The Trionic Veloped Sport was an excellent purchase. Because of cerebellar ataxia, I am no longer able to walk without a rollator. This device allows me to walk outdoors again, which is huge! It is worth every cent.

October 21, 2024
Unprompted review
Rated 5 out of 5 stars

The veloped sport will be life changing for me!

The customer service team at Trionic are very helpful and quick to respond.
I have MS and over the last year my mobility has declined massively and I was struggling to walk just 100 metres! I particularly missed country walks with my husband and the dog. In the space of just 10 days Ive tested the veloped sport on a range of terrain, including sand, gravel, mud and long grass. It coped easily on all of them! The climbing wheel is really helpful. I can easily manage 1km ́now and I have managed as much as 2km!! It is going to be absolutely life changing for me. I feel as if I have been given my life back! Thank you

October 2, 2024
Unprompted review
Rated 1 out of 5 stars

Tyre ripped all down one side I have…

Tyre ripped all down one side I have the proof in photos and videos only used tyre 3 times absolute crap. Yes was used on ebike that does 8mph with 250w motor small folding ebike very slow and very light weight you would actually go faster on a normal size push bike

September 17, 2024
Unprompted review
Trionic logo

Reply from Trionic

Dear Customer,
The tyres we offer are dimensioned and intended for push bicycles, rollators and baby strollers.
According to a chat conversation with you, you have used the tyres for an electrically motorized bicycle (e-bike). E-bikes require specific e-bike tyres, that are dimensioned for the higher speed, greater load and increased wear of motorized bicycles.
Best regards,
Trionic

Rated 5 out of 5 stars

Essential for urban hiking

So much easier to use than the 12 er. The fact that it can climb most curbs in Boston is nothing short of genius! The 14 inch wheels make on and off-roading such a breeze and a very smooth ride throughout! I go about 7 miles a day on my Veloped, and I’m so thankful for the design, endurance, and ease of use. Taking the wheels on and off is kind of fun once you get the hang of it, and fits in most cars pretty easily. Thanks for the amazing walker, I’m so grateful!!!

September 2, 2024
Unprompted review

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