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Trustpilot Reviews 

526,210
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 116,476 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the platform for its excellent service and user-friendly experience, finding it a valuable tool for making informed purchasing decisions. Many people find it an essential resource for making informed choices, helping them identify trustworthy companies and avoid potential scams. Reviewers consistently highlight the platform's intuitive navigation and efficient processes, making their interactions smooth and reliable. However, some reviewers expressed concerns regarding the authenticity of some reviews on the platform.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform useful, clear, and... See more

Website

Users describe ambiguous interactions with the website; many reviewers find it useful, easy to navigate, and... See more

Service

Customers consistently note positive experiences with service, describing it as prompt, smooth, professional,... See more

Staff

Customers had positive experiences with staff, praising their professionalism and helpfulness. Reviewers... See more

Product

Consumers find the product to be a positive and innovative resource, providing genuine customer feedback that... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the Trustpilot user interface and experience generally and use it to check anybody I plan to deal with, one gripe is that to become a "verified reviewer" you have to prove your identity via verif... See more

Rated 5 out of 5 stars

Trust pilot is a great service. It's my go to site if I want to check out a company before I make a purchase. With it being an independent site, I tend to believe the reviews to be genuine. On the ot... See more

Rated 5 out of 5 stars

Trust pilot allows people to review companies and items for other people to view. Not all good 😕. People can read the reviews and make up their own minds before using the company or purchase that ite... See more

Rated 5 out of 5 stars

I have found Trust pilot excellent for checking whether a particular company is reputable or not. I once ordered something from a company and was not happy as the advertisement was deceptive. When I f... See more


Company details

  1. Review Site
  2. Media Company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

526K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(526,210)

141,952 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good experience

Very good experience, the reviews in this platform is correctly reviewed and publishing, so people who comes to check reviews can get a geniune opinion of users

August 5, 2026
Rated 1 out of 5 stars

Take too long to start talk to you and…

Take too long to start talk to you and unprofessional how to handle your case. Because they have the power on you they treat you as criminal and they do there best to delay your case and make your life harder they start asking for unrelated documents and nothing to do with your case just to make it hard for you and they tray to destroy your life if they can so they don’t come with fear solution for both

August 5, 2026
Rated 5 out of 5 stars

Great!!!

This is very nice.
Thanks for this company, we can detect the scam companies.
Thanks for your effort.

August 4, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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