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Trustpilot Reviews 

530,910
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 115,967 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online platform is extremely easy to navigate, making the entire user experience smooth, clear, and very helpful for making daily purchasing decisions. Consumers genuinely appreciate the efficient service, noting that daily communication is great and the dedicated team consistently offers reliable support. However, some customers also noted frustration when their positive reviews were removed unexpectedly without any clear explanations provided by the platform management. A few other people also felt that certain interactive elements and collection processes found across the website can sometimes feel confusing or unclear.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, noting that the platform is simple, easy, and... See more

Website

Consumers find website to be ambiguous regarding its overall reliability and review moderation. Many people... See more

Service

Customers had positive experiences with service, describing it as great, reliable, and highly professional.... See more

Staff

Clients share positive opinions on staff and service quality. Consumers appreciate the professional, quick,... See more

Product

Customers consistently note positive experiences with product, often turning to the platform for true... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trustpilot appears to be one of the very few mechanisms that a customer can use to get noticed with an injustice. Most website these days seem to be designed to keep the customer at arms length... See more

Rated 5 out of 5 stars

I was pleasantly surprised to see trustpilot put my review in print. It wasn’t a shining review for the Bradford Exchange. If I was successful putting my point across, it showed confusion in collectin... See more

Rated 5 out of 5 stars

I usually check out a company with Trustpilot if I'm not sure, but this time, I didn't until after I'd placed the order. I tried to cancel the payment but my bank wasn't able to at that stage, and my... See more

Rated 5 out of 5 stars

I am shopping more Online, and without Trustpilot I would’ve been scammed over and over. They are now my go to to check out anything I’m thinking of buying and the Review reviews helped me. What is pa... See more


Company details

  1. Review Site
  2. Media Company

About Trustpilot

Written by the company

Trustpilot began in 2007

Written by the company

with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 67 million monthly active users across the globe, with 127 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 900 employees and we're headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

531K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(530,910)

146,396 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I received an email response from…

I received an email response from Sprinkle stating they've sent me a request for more info.
No they haven't, except 4-4 days ago.
But I cant respond thru the app.
And when I went to the trustpilot help center, it didnt do anything. It wouldn't let me talk or type.

August 15, 2026
Rated 1 out of 5 stars

I dont know what additional information…

I dont know what additional information they want. They never send me another message. There file number is 04079672
This was my reply from Vosker:
(Hello ron,

As per our higher team, we can offer a 15% goodwill discount as the maximum discount available to acknowledge the inconvenience you experienced.

Regarding your plan subscription, please note that under our refund policy, we are unable to provide a refund for the subscription.

We appreciate your patience and understanding.

Best regards,
VOSKER Support)
I have not received an additional request from Vosker for more information

August 14, 2026
Rated 5 out of 5 stars

Trustpilot iGreat transparent platform for genuine customer reviewss a reliable and…

Trustpilot is a reliable and transparent review platform. It makes it easy for real‑world users to share honest feedback about online businesses. Creating and submitting a review is straightforward. The website layout is clean, and the guidelines help keep reviews authentic and helpful for other shoppers. I appreciate how they discourage fake incentivized reviews, which helps maintain trust for everyone using the service.

August 16, 2026
Rated 4 out of 5 stars

Trustpilot is a useful platform for…

Trustpilot is a useful platform for checking real customer experiences before dealing with a company. I like the transparency, although I believe reviews should still be taken with some caution and not treated as the only source of information. Overall, a helpful tool for doing your research.

August 15, 2026
Rated 5 out of 5 stars

Excellent

I personally think Trustpilot is a fantastic company it has saved me so much money by checking out companies before I buy

August 15, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

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