The product was good and high quality, the actual box of the toy was not damaged. However I couldn't say it was super discrete, once opening the outer box, the vibrator box was fully exposed with tiss... See more
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Uberkinky ship orders using a duties-paid service.

London, United Kingdom

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The devices do not work- they do not charge. There were no charging cables included. With my existing magnetic charging cable there was no place on the unit to connect. There are no metal contacts like in my prior unit. I sent them an email with picture. If I don’t get a response soon, I will ask my credit card to challenge the charges paid.
The products seem ok. My only complaint is that I paid for one day shipping. Part of my order was sent for the one day and the other came a few days later where I then felt I was misled a delivery service. No communication regarding this delay was received.
You have a good range of stuff. Everything came through as advertised very happy.
Do not buy the Mister B inflatable rim seat. It collapsed as soon as my partner sat in it and I ended up not being able to breathe or signal to my partner that I couldn't breathe and began to panic. I had to physically push him off. This product is unsafe and should be removed from the website immediately. Also, uberkinky didn't respond to my email requesting a refund, I had to get in touch with their parent company Libertybelle who did respond and offered a refund.
There is nothing that uberkinky can do. I will be taking my custom elsewhere.

Reply from Uberkinky
Great range of products. Generally plenty of stock of most things. And fast, efficient delivery. I just wish they didn't use InPost who don't give you a time until the very last minute *unless* you install their app.

Reply from Uberkinky
Quick delivery, no customer service needed so can’t comment on that, high quality products

Reply from Uberkinky
Ordered mr hankey suction cup, it was promptly delivered. However it was sent in a parcel bag??? You can feel and tell straight away what’s in the bag,Defeating whole purpose of discrete delivery. Package was received by my mum and now she knows I have a massive suction cup and possibly Giant dildo in my room. Worst company I have used.Thanks!

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Reply from Uberkinky

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Fun with a sex bench
I bought the Brutus sex bench and have had a lot of kinky rough sex.
It is enormous fun and well worth the money.
Delivered fast with no fuss

Reply from Uberkinky
Product arrived in good time and was complete, discrete and good. Only thing that would have helped is if the royalmail tracked delivery code had been sent through.

Reply from Uberkinky
I am extremely dissatisfied with Uberkinky. I initially tried to place a high-value order when a promotion was active (items were listed at £67.99). Due to a technical glitch on their website, the prices jumped to £80 in the basket, and the promised free delivery for orders over £150 did not apply. I reported this immediately, but the store simply removed the promotion the next day instead of helping me.
Despite this frustrating experience, I went ahead and placed my order (Order #2863). It has now been 10 days since the purchase, and my order has still not been shipped. I have not received any tracking number.
I have been constantly contacting their support team to get a shipping update and to resolve the issue with the unhonored promotional price. They replied once to ask for my order number, and since I provided it, they have completely ignored all my messages. I paid a significant amount of money, I have no product, no tracking number, and I am being met with total silence. Unacceptable way to treat customers.

Reply from Uberkinky
Purchased two items. They were both top quality, well designed and well built.

Reply from Uberkinky
My purchase was dispatched and delivered in good time. Well packaged in recyclable materials and delivered with care. The item itself is well made from high grade steel and is very comfortable to fit and wear. Great service and good value. Thank you.

Reply from Uberkinky
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