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USENEXT Reviews 

5,227
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Almost always works smoothly. Not sure if it's my imagination but occasionally feels like there are fewer choices in English than there used to be if I am looking for old TV episodes of shows original... See more

Company replied

Rated 5 out of 5 stars

I have been with USENEXT for over 10 years, always satisfied with the site and the staff are always very helpful. How ever like so many thing's since COVID they like to correspond via email which is f... See more

Company replied

Rated 4 out of 5 stars

I have been a loyal USENEXT customer for more than 14 years, and I can honestly say that I am very satisfied with their service. The platform has always been reliable, fast, and easy to use. Over the... See more

Company replied

Rated 4 out of 5 stars

Service provider to access usenet. One year subscription is worth the price. If you don’t actively quit the contract you are trapped for one year by a single in advance payment.

Company replied

Company details

  1. Internet Service Provider

Written by the company

USENEXT ist einer der führenden Anbieter für den Zugang in das Usenet. Seit Jahren bieten wir Leistung, die begeistert. USENEXT ist ein Service der: Aviteo GmbH Josephspitalstraße 15 80331 München

garantiert kostenlose Testphase

Teste USENEXT und das Usenet kostenfrei und mach dir dein eigenes Bild von unserem Service!

Während der mindestens 14tägigen Testphase kannst du deinen Account jederzeit und unkompliziert kündigen und trotzdem noch die komplette Zeit USENEXT ausprobieren.

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4.6

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

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4.6

All reviews

(5,227)

2,236 reviews in the last 12 months

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Rated 1 out of 5 stars

Vorsicht vor der Abo-Falle! / Watch out for the subscription trap!

Ich habe mich für ein kurzes Testangebot angemeldet und leider vergessen, rechtzeitig zu kündigen. Obwohl ich den Dienst danach kein einziges Mal genutzt habe, wird man sofort in ein extrem teures Jahresabo für über 150 Euro gedrängt. Das Geschäftsmodell basiert offensichtlich darauf, die Vergesslichkeit von Kunden schamlos auszunutzen. Zu allem Überfluss wird sofort ein Inkassobüro (atriga) eingeschaltet, um horrenden Druck aufzubauen. Absolut unfaires und kundenunfreundliches Verhalten. Ich kann nur jedem raten: Finger weg von UseNeXT!

I signed up for a short trial offer and, unfortunately, forgot to cancel in time. Although I haven’t used the service once since then, you’re immediately pressured into an extremely expensive annual subscription costing over 150 euros. The business model is clearly based on shamelessly exploiting customers’ forgetfulness. To make matters worse, a debt collection agency (atriga) is brought in straight away to pile on the pressure. This is absolutely unfair and customer-unfriendly behaviour. I can only advise everyone: steer clear of UseNeXT!

June 29, 2026
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Reply from USENEXT

Hallo, unsere Bedingungen sind auf der Webseite, in der AGB und nach der Anmeldung auch schriftlich eindeutig kommuniziert. Die Testphase ist genau aus dem Grund kostenlos angeboten, damit man den Service ausprobieren, das Paket je nach Geschmack wechseln oder eben kündigen kann. Genau wie die Anmeldung, ist natürlich die Kündigung auch direkt möglich.
Zudem empfehlen wir Ihnen gerne eine Erinnerung im Handy-Kalender zu erstellen, damit Sie nichts vergessen.
Damit Ihre offene Rechnung schon im Inkasso landet, vergeht viel Zeit, währenddessen wir Sie bereits mehrere Male über die offene Rechnung informiert haben, leider ohne Antwort.
Teilen Sie uns doch gerne Ihre Kundennummer mit, damit, damit wir Ihren Fall prüfen können.

Rated 4 out of 5 stars

Service provider to access usenet

Service provider to access usenet.
One year subscription is worth the price. If you don’t actively quit the contract you are trapped for one year by a single in advance payment.

October 31, 2025
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Reply from USENEXT

Hello, many thanks for your feedback. You can choose between yearly or monthly plans. The name has the contract term already in it (monthly or yearly). Besides, new customers can cancel it after the first contract period also monthly.

Rated 5 out of 5 stars

I have been using USENEXT for more than…

I have been using USENEXT for more than 10 years, and I am still very satisfied with the service. The platform is reliable, easy to use, and always works as promised.

Over the years, I have had a consistently positive experience with the quality of the service, the speed, and the overall performance. I especially appreciate the stability and professionalism that USENEXT provides.

It is great to see a company maintain such a high level of quality and customer satisfaction for such a long time. I can definitely recommend USENEXT to anyone looking for a trustworthy and dependable service.

May 19, 2026
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Reply from USENEXT

Hello! Thank you for the 5 stars!

Rated 5 out of 5 stars

Very good

Very good, permanent and fast service, sometimes searching is a little bit tricky but over all 5 stars

October 31, 2025
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Reply from USENEXT

Hello, many thanks for your great review!

Rated 1 out of 5 stars

Do Not Sign up with UseNEXT

Unable to cancel on website I signed up on. This is in violation of US Law in Cailfornia. I cancelled the Paypal billing agreement. Every other company takes this as a cancellation since they can no longer legal bill you. UseNext continued to try to charge me so I filled out their form on receipt of their invoice and requested cancellation officially the same day I was invoiced. They agreed and said they would send the cancellation notice but never did. They continue to try to get payment on their invoice and threaten legal or debt collection practices.

September 17, 2025
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Reply from USENEXT

Hello, we have gladly reviewed your case and saw that your account was active and uncancelled and your yearly plan has been renewed accordingly. Unfortunately you have cancelled your account after it, so after the cancellation deadline. Our customer service will contact you with an alternative solution soon.

Rated 5 out of 5 stars

GreatGuys

You guys are great!

September 20, 2025
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Reply from USENEXT

Hallo! Herzlichen Dank für deine tolle Bewertung!

Rated 5 out of 5 stars

Great experience

I have never had an issue. Very easy to use and navigate with great results

September 12, 2025
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Reply from USENEXT

Hello, many thanks for your great review!

Rated 4 out of 5 stars

USENEXT is still fast

USENEXT is still fast, well organized and easy to use. I find it indispensable for E-books. I was disappointed when Tangysoft wouldn't download onto my Windows 11 machine, but I've had a decent experience with Momentum as a newsreader.

September 12, 2025
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Reply from USENEXT

Hello Peter, many thanks for your great review!

Rated 1 out of 5 stars

WE are not abel to setup USENEXT

WE are not abel to setup USENEXT
Either the Costumer Number is not right
Ore the Password
Please Help

September 12, 2025
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Reply from USENEXT

Hello, many thanks for your feedback again. We have already answered your inquiry that you have several active accounts which you can use anytime. After you have logged into your member area on www.usenext.com, you can download a newsreader for the usage too.

Rated 5 out of 5 stars

I have really enjoyed my experience…

I have really enjoyed my experience with USENEXT.
I can't seem to renew my membership.

September 12, 2025
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Reply from USENEXT

Hello Joseph. Thanks a lot for the 5 stars! Please contact info@usenext.com. Our colleges can surly help you with continuing your membership.

Rated 5 out of 5 stars

Almost always works smoothly

Almost always works smoothly. Not sure if it's my imagination but occasionally feels like there are fewer choices in English than there used to be if I am looking for old TV episodes of shows originally made in the English language. But having said that I am generally very happy with how well it works.

September 12, 2025
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Reply from USENEXT

Hello. Thank you for your 5-star review and live long and prosper!

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