VetUK Reviews 

31,576
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 7,180 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping, excellent product quality, and significantly lower prices compared to traditional veterinary clinics and local stores. Many people also point out that the online ordering process is completely straightforward, making it very simple and convenient to securely upload necessary pet prescriptions. Some reviewers were not happy with delivery delays and frustrating communication issues regarding external courier services. A few customers noted that packages occasionally took much longer than expected to arrive, causing unnecessary worry when waiting for vital pet medications and essential supplies.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly,... See more

Product

Clients share positive opinions on product quality, highlighting that items are well-described, competitively... See more

Order

People report positive experiences with order, highlighting great prices, dependable delivery, and a website... See more

Service

Customers had positive experiences with service, frequently highlighting quick, reliable, and efficient... See more

Price

Reviewers mention positive feedback about price, consistently noting that products are much cheaper than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought this after researching as cleaning my dogs teeth wasnt getting results. (She us 4yrs old) After over a week im already seeing results and the stains on her back teeth are nearly gone! Amazing p... See more

Company replied

Rated 5 out of 5 stars

The item arrived on time in very good condition, price was very good too. I have a rescue dog he's big but fussy so when I saw the tabs I thought nah no way is he going to eat these so i cut them in f... See more

Company replied

Rated 5 out of 5 stars

From going onto the website to select what you are after, and the ordering process is so straight forward. The delivery period was accurate too and kept updated by vets Uk and the Royal Mail. Very Ha... See more

Company replied

Rated 5 out of 5 stars

Fantastic, reliable service when I needed it most. I was let down at the last minute by a different online pet supplier and urgently needed specialized Royal Canin biscuits for my four rescue dogs. I... See more

Company replied



Company details

  1. Veterinarian
  2. Pet Store

Written by the company

VetUK: Selling Hills Prescription Diet, Frontline Spot On, Royal Canin, Feliway, DAP, Drontal, Hills Science Plan, Seraquin, James Wellbeloved for less. : - Flea Products (Frontline) Joint & Arthritis Supplements Digestive Supplements Shampoos (Medical & Grooming) Eye & Ear Products Dental Care Products Worming Products Pet Meds (POM-V) Pet Food (Regular Prescription) Pets at Home (Accessories) Veterinary Items Pet Stress (Feliway & DAP) Equine (Horse) Section Aquatic (Fish) Products Avian (Bird) Products


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32K reviews

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Asks customers to review

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4.7

All reviews

(31,576)

7,329 reviews in the last 12 months

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Rated 5 out of 5 stars

A company you can rely on .....

I've bought all sorts of things from VetUK for years and never been disappointed. A company you can rely on. Highly recommended.

September 3, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you've been a long-time customer and have consistently found our service reliable and never been disappointed. It's wonderful to know you highly recommend us!

VetUK

Rated 1 out of 5 stars

Late delivery

Late delivery
In

September 2, 2026
VetUK logo

Reply from VetUK

We are sorry to hear about the issues you have faced with this delivery. Please reach out to us on customer.services@vetuk.co.uk so we can assist you further with this.

Rated 5 out of 5 stars

Prompt service

Thank you for being so prompt in sending out my order. Many thanks!

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear that your order was sent out so promptly. Thank you for your wonderful feedback and for taking the time to share your positive experience!

VetUK

Rated 5 out of 5 stars

So easy to find the medication and…

So easy to find the medication and order.
Delivery is always on time, within a few days.

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased you found it easy to locate your medication and place your order. It's wonderful to hear that delivery is always on time and arrives quickly. Thank you for your wonderful feedback!

VetUK

Rated 5 out of 5 stars

Excellent

Excellent will buy again

September 2, 2026
VetUK logo

Reply from VetUK

We're so happy to hear you had such a positive experience! We truly appreciate your kind words and look forward to serving you again.

VetUK

Rated 5 out of 5 stars

My delivery was fast and price is…

My delivery was fast and price is perfect really pleased all round good service

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased you experienced fast delivery and found our prices perfect. Thank you for your wonderful feedback about our good service!

VetUK

Rated 5 out of 5 stars

Top quality and very good service

Top quality and very good service. Thank you. Will definitely be a regular customer.

September 2, 2026
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Reply from VetUK

We're so pleased to hear you experienced top quality and very good service. We truly appreciate your kind words and look forward to you becoming a regular customer!

VetUK

Rated 4 out of 5 stars

Just what I needed for my westie at a…

Just what I needed for my westie at a good price and delivered on time with no issues

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you found just what you needed for your Westie at a good price and that it was delivered on time with no issues. Thank you for your positive feedback!

VetUK

Rated 1 out of 5 stars

Nine days since the prescription was…

Nine days since the prescription was uploaded and still no sign of medication and no communication from vet uk other than a “How did we do?” Email !!!

Now being told that my vet only uploaded it yesterday which is not the case! They showed me the email and the exact stone it was sent off yo vet uk,
Not good Vet uk

September 1, 2026
VetUK logo

Reply from VetUK

This prescription has only just been uploaded as your vet emailed it through about 5pm yesterday on Wednesday 9th September. An order for prescription medication cannot move until we receive the prescription. Rest assured, this will now process as soon as possible. I am sorry for any disappointment caused.

Rated 5 out of 5 stars

Vetuk are always helpful and the…

Vetuk are always helpful and the oriducts they sell are very popular and prices are very competitive

August 21, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you always find our team helpful and that our products are popular with very competitive prices. Thank you for your wonderful feedback!

VetUK

Rated 5 out of 5 stars

My order came quickly

August 21, 2026
VetUK logo

Reply from VetUK

We are so happy to hear that your order arrived quickly! We appreciate you taking the time to share your positive experience with us.

VetUK

Rated 5 out of 5 stars

Well pack fast delivery happy

Well pack fast delivery happy

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear that your order was well-packed and that your delivery was fast. We truly appreciate your kind words and positive feedback!

VetUK

Rated 5 out of 5 stars

Best price I found online for Panacur

Best price I found online for Panacur. Also best P & P rates. Quick dispatch and delivery too.
Thank you.

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased you found the best price for Panacur with us, along with great postage and packaging rates. We're also delighted that your order was dispatched and delivered quickly. Thank you for your wonderful feedback!

VetUK

Rated 5 out of 5 stars

I trust this company

I trust this company. The products, the service and the delivery are all good. Very happy with them

September 2, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear you trust our company and are happy with our products, service, and delivery! Thank you for your wonderful feedback.

VetUK

Rated 5 out of 5 stars

Great customer service

Great customer service when I made a mistake on my order and helped me to rectify.
Very quick delivery.
Thank you.

September 1, 2026
VetUK logo

Reply from VetUK

We're so pleased to hear that our customer service team was able to help you rectify your order mistake and that you received your delivery very quickly. Thank you for your kind feedback!

VetUK

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