Yahoo Reviews 

Latest update is slower and far less user friendly. Do they not test at all? I don't want my email sorted automatically and folder configuration keeps getting harder and harder. Stop breaking things that work.

One more reason to look at other platforms.

Do NOT use Yahoo email I’m telling you because it is the most frustrating website I have ever used for emails, I can’t even access it anymore and when I do ask for help It keeps on telling me that a Yahoo specialist isn’t available like cmon? Just don’t have customer service at all if you work like this. Absolute garbage website, at this point just use Gmail.com it’s better in my opinion.

I absolutely despise when Yahoo.com. mail
Changes its layout/platform , for my mail
It's now so confusing. I love the familiar way It was ❗️

Yahoo went wrong about 5 years ago. When they removed my email forwarding, and replaced it with the premium plan. I didn't want to use Yahoo after that, but I was forced to log in. Normally they would accept my password. I would enter my username, then my password, and it would just log me in. But then they started doing things. Things that I have not consented to, and that I find intrusive. Such as constantly sending a code to my recovery email, just to verify it's me. The only problem? I have not enabled two-factor authentication. I attempted to contact support about the problem, only for support to tell me to face scan. I'm not giving this scheming company any PII ever. When this company decides to accept my password for what it is, my password, then I will consider giving them more stars. At this point I cannot recommend Yahoo to anyone. Who would? They tell you to set up a password, then it's not enough. I even attempted to generate this as an idea on Yahoo suggestions or something like that, and they deleted it. So clearly this is a constant issue.

I would give zero but need to leave a comment. The adverts in the middle of my email list was already annoying enough, now you get slowed down by streaks popping up every day. As if anyone wants to celebrate having to check emails every day. It's ridiculous. I'm going to start using another email because of this streak nonsense!

i am very upset that my old yahoo was changed to the new one. I HATE IT!! IT IS UGLY AND IT IS NOT USER FRIENDLY. I HAVE HAD YAHOO FOR OVER 20 YEARS AND I DONT LIKE THE NEW ONE AND I ALWAYS HAD TO CHANGE THE SETTINGS AND NOW THAT OPTION I CANT FIND. VERY UNHAPPY, THE NEW YAHOO IS UGLY
these days we cant control much, but i have had yahoo for years and prefer it over gmail. and i went into my email this morning to see that they changed it again! and i usually can go and switch to the old version and now that option isnt there. and for those of us who have had yahoo for years, we should have a choice. I dont like change unless it is what i want. and i dont want the new yahoo. I now will look for a new platform and i wont use the new one except to get my contacts and folders. technology always tries to change things to make them better, BUT IF IT ISNT BROKEN DONT TRY AND FIX OR CHANGE IT!!!! I am so mad and upset, eventully they are going to make it so you have to pay for it and I WONT.

YAHOO! WHAT THE HELL! ABSOLUTELY WORST VERSION OF EMAIL EVER! AT THE VERY LEAST GIVE US THE OPTION TO GO BACK TO CLASSIC VIEW OR BASIC MAIL OLD YAHOO WHATEVER YOU WANT TO CALL IT! FIRE THE TEAM THAT DEVELOPED THIS VERSION OF EMAIL.

Horrible. Less is always more. Old layout was so simple.

If there was ever a justification for less than one star yahoo would be it. Garbage UI, multiple massive data breaches, unreal amount of spam advertising, sexism law suites ect ect.

I have contacted Yahoo concerning harassing emails several times and they do nothing to help me. I have been sending these emails to my spam and Yahoo does nothing. I get like 25 to 40 emails from the same person in less than 12 hours. Guess I will have to report it to FTC since I can’t get yahoo to help me.

"If it ain't broke don't fix it"!! There was nothing wrong with the old version of Yahoo Mail and everything with the new version. Please can we have the old version back?

I'm utterly disappointed by Yahoo's email service. My emails have all been permanently deleted without previous notification, due to account inactivity. The only explanation was that it is written in the policy! A serious and reputable firm would at least send an email reminder rather than pointing to the policy T&C! There is no live agent or phone number to call... just a miserable AI chat box that sends the same repetitive answers, and closes the chat with have a wonderful day! A total joke...

I used to be able to see the new emails in my multiple accounts, now I have to go all the way to the bottom of the navigation bar to manually find each account. when you switch to all emails it shows the items you deleted as well.... I will probably change my homepage away from Yahoo, and start using Outlook. It has a much better layout and all my accounts are visible all the time.

New format is not good (understatement). How could any company think that this is an improvement on the old old format. Confusing, difficult to use and particularly poor on smaller screen phones. Hopefully with the amount of negative reviews listed on trust pilot, yahoo mail might revert back to older system.

I don't know who came up with this "update". Sorry but I'm not playing a video game to score xp points to level up. This is beyond childish and intrusive. The only time I want to "earn points" or level up is when I game on my off time. Not when I'm doing business. This is email not a game. Email if for business, correspondence, school and the like. Not for some juvenile pop of of "yay points!"

Preventing me from logging into my OWN bank account

Time for them to give it up. Not usable. Almost impossible to sign in. They just gave up, didn't even try. Horrible service.

Yahoo suddenly removed the free storage from 1 TB to 20 GB. This means that I cannot send or receive emails which I run my whole life with. It is life-altering and I will be suing them if I don't receive important emails that affect my finances or health. I upgraded to Yahoo plus for mobile on one of my Yahoo addresses and now I can't upgrade the most important Yahoo address because it says I need to use a different Google play ID - I have no idea how to do that. I have cancelled the original mobile subscription but apparently have to wait until the 6th of September before I can upgrade my most important Yahoo email address. I have spent hours trying to fix this. I had a feeling at some stage they would make life difficult for their customers because they own so much of their information and data. I am incredibly angry with them and frustrated and will be suing them for the effects of not having access to my Yahoo account for a month. I found out today that I was sent an invitation for the weekend with a group of friends which only meet up every couple of years - I missed it because of Yahoo. This is extortion.

It has been ridiculously slow. The new layout and features are terrible. I've never been so frustrated with Yahoo as now. I'm about to drop their platform completely. The new search engine is very inefficient.

Absolutely Appauling new design,
I heve been using Yahoo for over 30 years, but i wont be using it for much longer,
It looks like a 10 year old has badly designed it 🙁
Please sack the idiots who have completely ruined yahoo 🙁🙏