2Gether Insurance Reviews 

17,754
•
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 3,451 reviews, reviewers had a great experience with this company. Customers frequently highlight the exceptionally easy website navigation, the completely straightforward sign-up process, and the very competitive pricing options available for everyone. Many consumers deeply appreciate the fantastic overall value for money, noting that policies are budget-friendly and include comprehensive breakdown coverage details. However, some customers also noted frustrating issues with roadside assistance availability and slow customer support response times when trying to communicate. A few people specifically mentioned difficulties reaching representatives on the phone, unexpected auto-renewal charges on their accounts, or experiencing serious trouble getting help during actual roadside breakdowns. Others felt that policy terms regarding callouts could be restrictive during emergency situations on the road.

What people talk about most

Service

Reviewers mention mixed feedback about service, with many customers praising swift response times, helpful... See more

Price

Reviewers highlight positive aspects of price, frequently mentioning very reasonable quotes and great value... See more

User experience

People report positive experiences with user experience, noting that the website is easy to navigate, simple... See more

Value for money

Consumers find value for money to be a great satisfaction, consistently highlighting unbeatable and... See more

Customer service

Customers consistently note ambiguous experiences with customer service, as reviews are sharply divided... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I’ve given four stars as I have purchased breakdown insurance Very easy via website very competitive pricing too I hope I don’t break down however this will help me to possibly give five stars Ce... See more

Company replied

Rated 5 out of 5 stars

Friendly customer service, easy to take details and payment. Even got a small discount compared to online price. Advised knew what they were talking about, cleared up and questions I had and explained... See more

Company replied

Rated 5 out of 5 stars

I'm very pleased with my breakdown cover, especially the price. I was with the RAC for a few years and retook cover out with them, I then had a look online and came across 2Gether who have excellent f... See more

Company replied

Rated 5 out of 5 stars

I have not had to ring or use them yet and I hope I don't have to either 😄, setting up the breakdown cover for 2 cars for the year was very easy and also very cheap compared to other companies for th... See more

Company replied


Company details

  1. Insurance Agency
  2. also in
  3. Insurance Broker

Information provided by various external sources

2Gether Insurance are one of the UK's largest independent specialist insurance brokers, covering anything from kit cars, to heavily modified 4x4's. The vast experience we have accumulated over the last 10 years puts us in a unique position to understand the needs of our clients.


Contact info

4.2

Great

TrustScore 4 out of 5

18K reviews

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Asks customers to review

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4.2

All reviews

(17,754)

3,229 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful

Very helpful
Easy to speak to & got sorted quickly
Emma & Joanna well done

September 28, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

nice to have cover again at a good prise

nice to have cover again

October 1, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great customer service

Had two breakdown policies with them. Great customer service throughout.

September 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a positive one. Thank you for taking the time to let us know - it really does mean a lot to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to sign up and get insurance

Easy to sign up and get insurance, yet to need it so will see how good they are then.

October 1, 2026
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Reply from 2Gether Insurance

Thank you for leaving a review. We're pleased your experience was a good one and we appreciate you taking the time to let us know. We'll always be here when you need us. The 2Gether Insurance Team

Rated 5 out of 5 stars

Simple and clear instructions about the…

Simple and clear instructions about the services offered with an affordable price. Thanks

October 1, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Not overpriced

I found the service to be straight forward and not overpriced. I was able to choose what I needed. There could be a bit more variance in what to choose and added.

October 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we'll be sure to pass your kind words on to the team. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Excellent phone manner

Excellent phone manner. Very quick home rescue. Very happy with the service

October 1, 2026
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Reply from 2Gether Insurance

We're glad to hear your experience with us was a good one. Thank you for sharing your feedback - it means a great deal to our team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Great Customer Service and value for money

Very quick and comprehensive quote and a very competitive price providing a very good level of cover. Easy to purchase and when I made a mistake with the from date of cover it was easily and quickly rectified by phone.

October 1, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

The repair man arrived 45mins earlier…

The repair man arrived 45mins earlier than expected, which was great. Got the car started and gave advice. Very helpful, nice friendly chap. Thank you.

October 7, 2026
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Reply from 2Gether Insurance

It's great to read such positive feedback - thank you. We're glad we could help and we appreciate you taking the time to let us know. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. We're really pleased things went well and we appreciate you sharing your experience. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Easy to take out insurance and a good…

Easy to take out insurance and a good price. Appreciate the no excess fee

October 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your review. It's great to hear your experience was a positive one and we really appreciate you taking the time to let us know. We hope to continue providing the same level of service. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very competitive prices

Very competitive prices

October 7, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for your kind review. We're pleased to hear things went smoothly and we appreciate you taking the time to share your experience with us. The 2Gether Insurance Team

Rated 5 out of 5 stars
2Gether Insurance logo

Reply from 2Gether Insurance

We're really glad to hear your experience with us was a good one. Thank you for taking the time to share your feedback - it means a great deal to the whole team. The 2Gether Insurance Team

Rated 5 out of 5 stars

Good value for money and having used…

Good value for money and having used them a couple of times on breakdowns they are the same as the top two

September 27, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're really pleased to hear you had a positive experience and we appreciate your support. The 2Gether Insurance Team

Rated 5 out of 5 stars

Customer service are great

Customer service are great and response to dealing with my query likewise and resolved swiftly .

September 29, 2026
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Reply from 2Gether Insurance

Thank you for your review and for your kind words. We're pleased to hear things went well and we look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

Very reasonable price

Easy & reasonable price

October 6, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for leaving a review. We're really pleased your experience was a positive one and we appreciate your support. We look forward to continuing to look after you. The 2Gether Insurance Team

Rated 5 out of 5 stars

It was so easy to get my breakdown…

It was so easy to get my breakdown cover and at a great price a very satisfied customer

October 6, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

It's great to read such positive feedback - thank you. We're glad we could help and we appreciate you taking the time to let us know. The 2Gether Insurance Team

Rated 5 out of 5 stars

Cheap price

October 6, 2026
2Gether Insurance logo

Reply from 2Gether Insurance

We're glad to hear your experience with us was a positive one. Thank you for taking the time to let us know - it really does mean a lot to our team. The 2Gether Insurance Team

Rated 1 out of 5 stars

Policy documents are not contractural recovery is down to operator discretion. Avoid if you want a trusted recovery service

Despite the policy specifically saying they recover the car to home, the online team said they will only recover to 60 miles. I was left stranded with no way of recovery. They stated that recovery stated in section D onward travel was discretionary!
The actual service vs the policy is broken so I have no trust in this provider and would advise others to treat the policy documentation as guidance not a contract. The telephone operators were rude and unhelpful and I am still waiting for a response from their management

October 7, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

Thank you for taking the time to leave a review. We're very concerned to hear your experience wasn't what you expected and we'd like to find out more. Please contact us at customer.care@2gi.co.uk, making sure to include your Policy Number, and our team will look into this for you. The 2Gether Insurance Team

Rated 1 out of 5 stars

This company is a total scam.

This company is a total scam.
I purchased extra cover with parts and labour.
I put in a claim for cambelt and water pump and the claim was rejected without them given me a reason.
I have since emailed and left message for them to explain why it was rejected and they have not bothered to reply.
The garage that has my car has also tried to make contact on my behalf and 2gether will not communicate with them.
Where do i go next.
Who govens this people

September 14, 2026
Unprompted review
2Gether Insurance logo

Reply from 2Gether Insurance

We're very sorry to read this. Your feedback matters and we'd like to hear more about your experience. Please contact our team at customer.care@2gi.co.uk, making sure to include your Policy Number, and we'll ensure this is looked into. The 2Gether Insurance Team

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