50 Floor Reviews 791

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making the selection and installation process smooth. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and professionalism of the installation teams, who often complete jobs quickly and clean up thoroughly. People are also very satisfied with the product quality, with many expressing happiness with their new floors. However, some customers also mentioned issues with quality and pricing. Some reviewers were not happy with the quality of the installation, citing problems like gaps, uneven floors, or defects in the product itself. Others felt the pricing was too high, especially when compared to the quality of the work received, and some experienced difficulties with warranty claims or getting issues resolved after installation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the professionalism and efficiency of both... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Users describe positive interactions with the product. Many customers are very pleased with their selection,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended 50 Floor. I had a sales rep come by who shared samples with me & helped me decide what color I wanted. I told him I needed my stairs well-padded because I didn't want to bang my... See more

Company replied

Rated 5 out of 5 stars

50 Floor is the best! Your appt time was accurate. The installers were polite, knowledgeable & informative Their sizing was correct, added floor screws as needed. Their cleanup was good. The... See more

Company replied

Rated 5 out of 5 stars

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in in... See more

Company replied

Rated 5 out of 5 stars

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it'... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store
  5. Wood Floor Installation Service

Written by the company

At 50 Floor we specialize in making the floor buying process simple and easy. All you have to do is visit www.50floor.com or call 1-877-50-FLOOR (503-5667) to schedule your free in home flooring consultation. Your flooring plays a bigger part in your life than you may realize besides just enhancing how your home looks and feels. It’s also the one part of your home that you touch more than any other. We live on our floors. At 50 Floor, we’ve designed our in-home consultation process to help you get the flooring you’ve always dreamed of. Finding new flooring has never been easier and our flooring experts will make sure you get the right floors for your specific lifestyle and style preferences. 50 Floor provides peace of mind with the best warranties in the business. Our expert installers are 100% insured and can complete most flooring jobs in one day! Check out our website to see the Big Sale happening right now and save a bundle. Plus, we offer flexible financing so you can enjoy your new floors today and pay for them over time! Reach out today to schedule an appointment and we’ll come by on a day and time that works best for you.

Gold Star Warranty

Installation Guaranteed for 1 Year

Installation Guaranteed for 1 Year
Our company guarantees professional workmanship. If, in the first year after getting your floors replaced you experience any issues with your new floor due to a problem with the installation, 50 Floor will return and correct the issue at no cost to you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

791 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
50 Floor logo

Reply from 50 Floor

Hi Yvonne,
Thank you for the 5-star review. We are glad to hear you are really pleased with the work and the final result.

It means a lot to know the installation met your expectations, and we appreciate you choosing 50 Floor for your project.

Rated 5 out of 5 stars

Professional

Professional, delivered when promised, great installers, good value.

April 19, 2026
50 Floor logo

Reply from 50 Floor

Thank you, Donna for the 5-star review. We are glad to hear the experience met expectations from start to finish and that the team delivered on schedule with professional service and quality installation.

It is great to know the installers made a positive impression and that the overall value of the project stood out. Feedback like this is truly appreciated and will be shared with the team. 😊

Rated 1 out of 5 stars

This was the biggest disappointment in all my home improvements!

First of all we were ripped off to say the least. I will take credit for that due to the fact that I didn't do my homework and get quotes from anyone else. So the amount of money we paid was just ridiculous. Im not usually one to write a review at all let alone a bad one but when the kind of money that was spent it needs to be addressed. If the job was done correctly I wouldn't care so much about the money but it was nothing but a mess . Let's start with how the broke my sink in my first floor bathroom and never attempted to fix it. They also installed the floor like somone who just started the job that day. There were gaps in places places that were missing pieces. The front door hits the stairs due to the floor not being placed in correctly. Did I mention that not one person who was there to install the floor spoke a word of English no I take that back, when it came time for his payment he suddenly learned how to speak English. Now here is the icing on the cake. I called them several times and could not get anyone on the phone just an answering machine which I left several messages on and noone ever returned not one of my calls including the manger who I also left several messages for on a supposed direct line. I was also told by the sales person who made up these astronomical prices for the job that when it was complete he would be back to do a walk through with us to be sure everything was good but that never happened couldn't get him on the phone either. This by far was a complete disaster to say the least. I also reported them to th BBB and honestly they should be ashamed of themselves. I will never refer them to anyone in fact I inform people who inquire about this kind of job to go else where and I will continue to advise people so they don't have anything close to the exspierance we had..

May 20, 2025
Unprompted review
50 Floor logo

Reply from 50 Floor

Hi Pebbles,
Thank you for taking the time to share your feedback, and I’m very sorry to hear about the experience you’ve described. We take concerns like this seriously and would like the opportunity to review this in detail with the appropriate team.

Could you please provide your name, address associated with the account, and the best contact number to reviews@50floor.com
so we can locate your file and ensure this is properly reviewed? Once received, a member of our corporate team will follow up with you directly.

We appreciate you bringing this to our attention.

Respectfully,
50Floor
877-503-5667

Rated 5 out of 5 stars

Everything was good!

April 18, 2026
50 Floor logo

Reply from 50 Floor

Hi!
Thank you for the 5-star review. We are glad to hear everything went smoothly and that you had a good experience overall.

We appreciate you choosing 50 Floor and are happy to have been part of your flooring project. If anything is needed in the future, the team is always here to help.

50Floor
877-503-5667

Rated 5 out of 5 stars

Great service from Lupe & Luis

Lupe called before coming and gave me a very accurate estimate of arrival. He and Luis immediately checked out the rooms to be carpeted and set about doing their job. They were respectful of the area and finished the job in a timely manner. The carpet looks great!

April 16, 2026
50 Floor logo

Reply from 50 Floor

Hi Mrs. Terry,
Thank you for sharing your experience and for the 5-star review. We are glad to hear Lupe and Luis provided great service and kept you informed with accurate timing before arrival.

It is great to know the installation process went smoothly, the team worked efficiently, and the finished carpet looks great in your home. Feedback like this means a lot and will be shared with Lupe and Luis as well.

We appreciate you choosing 50 Floor and are happy you are enjoying your new carpet.

Rated 4 out of 5 stars

I was disappointed that more care was…

I was disappointed that more care was not taken to prevent blowing sawdust into rooms that were not being worked on. Other than that I am very pleased.

April 17, 2026
50 Floor logo

Reply from 50 Floor

Hi Gerald,
Thank you for the feedback — it is genuinely appreciated, both for the positive remarks and the constructive input. We are glad to hear you are very pleased overall with your new flooring.

We are sorry to hear about the concern regarding sawdust during the installation. This is not the level of protection and care that is expected, and your feedback has been shared with the installation teams so additional attention can be given to protecting surrounding areas during active work.

We appreciate you choosing 50 Floor and are grateful for the opportunity to complete your project. If any future needs arise, the team is always here to help.

50Floor
877-503-5667

Rated 5 out of 5 stars

Second time used…

This is the 2nd time we have had 50 Floor install our flooring so we knew we would get good experience with the price and professionalism of the employees. This time we had 2 brothers come to remove all furniture, old carpeting and install the LVP for 3 of our bedrooms. The only problem I think is that for 3 rooms you need more than 2 workers. We would definitely call or refer this company again.

April 13, 2026
50 Floor logo

Reply from 50 Floor

Hi Lee & Rita!
Thank you for taking the time to share your experience—and for trusting 50 Floor for a second time!

We’re glad to hear the team delivered the professionalism and overall experience you’ve come to expect from us, and that you’re happy with your new LVP flooring. We also appreciate your honest feedback about the crew size for this type of project; insights like this help us continue to improve how we schedule and support installations.

We truly appreciate your continued business and referrals. If you ever need anything in the future, we’re here to help at 877-503-5667.

50Floor

Rated 5 out of 5 stars

Very prompt and professional

Very prompt and professional. They went above and beyond. Thank you again!!

April 16, 2026
50 Floor logo

Reply from 50 Floor

Hi Brenda!
Thank you for the kind words! We’re so glad to hear the team was prompt, professional, and went above and beyond for you. That’s exactly the experience we aim to deliver every time.

We truly appreciate you choosing 50 Floor and taking the time to share your feedback. If we can ever help again, we’re just a call away at 877-503-5667.

50Floor

Rated 5 out of 5 stars

Installation experience was fantastic.

All was as expected, the installers were fantastic professional , friendly and very helpful.

April 13, 2026
50 Floor logo

Reply from 50 Floor

Thank you for sharing your experience, Wanda! We’re so glad to hear everything went as expected and that the installers were professional, friendly, and helpful throughout the process.

We truly appreciate you choosing 50 Floor and hope you enjoy your new flooring for years to come.

50Floor
877-503-5667

Rated 5 out of 5 stars

The professionalism of the men…

The professionalism of the men installing the floors. They were awesome.

April 16, 2026
50 Floor logo

Reply from 50 Floor

Thank you so much for your 5-star review, Jean! 😊 We’re thrilled to hear the installers’ professionalism really stood out and that they did such an awesome job for you.

We truly appreciate you choosing 50 Floor and are glad you had a great experience from start to finish.

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Customer service..

Customer service... the installers... and your Sales Rep, Theresa Jarboe were all amazing. Will use again.

April 16, 2026
50 Floor logo

Reply from 50 Floor

Hi Abed! Thank you for your 5-star review! 😊 We’re so glad to hear that our customer service team, the installers, and Theresa Jarboe all helped make your experience such a great one.

We truly appreciate your support and are happy everything came together smoothly for you. We look forward to working with you again in the future!

50Floor
877-503-5667

Rated 5 out of 5 stars

We are very pleased with our new…

We are very pleased with our new floors. Installer was very professional. Highly recommended 50 Floor!! Great company!!

April 11, 2026
50 Floor logo

Reply from 50 Floor

Hello Rosemary!
Thank you for your 5-star review! 😊 We’re so happy to hear you’re pleased with your new floors and that the installer provided such professional service.

We truly appreciate your recommendation and kind words about 50 Floor—it means a lot to our team.

Rated 5 out of 5 stars

New Laminate floors look great

New Laminate floors look great! Awesome service very professional.

April 14, 2026
50 Floor logo

Reply from 50 Floor

Thank you for your 5-star review, Napoleon! 😊 We’re so glad to hear your new laminate floors look great and that you had such a positive, professional experience with our team.

We really appreciate you choosing 50 Floor and taking the time to share your feedback.

Rated 5 out of 5 stars

From Selection to Completion

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it's been an exceptional experience. The installers arrived promptly & had the project completed in a short amount of time. The products that you sell are top quality & for that were grateful.

April 12, 2026
50 Floor logo

Reply from 50 Floor

Hi Allen!
Thank you so much for your 5-star review! 😊 We’re thrilled to hear everything from selection to completion went so smoothly, and that Ron Armant provided such a positive, knowledgeable experience for your second purchase with us.

It’s great to know our installers were prompt and efficient, and that you’re happy with the quality of your new floors. We truly appreciate your continued trust in 50 Floor and are grateful to have you as a returning customer.

Rated 5 out of 5 stars

Finished in allotted time

Finished in allotted time. Really like the hardwood vs carpet.

April 15, 2026
50 Floor logo

Reply from 50 Floor

Hi Kenneth!
Thank you for choosing 50 Floor!! Glad to hear the project was completed on schedule and within the expected timeframe. It’s also great to know you’re really enjoying the upgrade from carpet to hardwood—such a nice change in both look and feel.

50Floor
877-503-5667

Rated 5 out of 5 stars

The best contractor experience ever!

The workers showed up on time. They did an excellent job and finished a bit earlier than expected. Cleaned the whole area, replaced the furniture and left the house spotless. I called the office the next morning with a trim strip needing replacement and they came over during their lunch break that day and handled the issue. This was the best experience I have ever had with contractors!

April 14, 2026
50 Floor logo

Reply from 50 Floor

Hi Douglas!
What a great experience to hear about! We’re so glad everything went so smoothly from start to finish. The fact that the crew arrived on time, delivered excellent workmanship, and even finished ahead of schedule really speaks to the level of care they put into the job.

It’s also great to hear they left your home clean and put everything back in place—that attention to detail makes a big difference. Going above and beyond by coming back the next day during lunch to take care of the trim issue is exactly the kind of service we strive for.

Thank you for choosing 50 Floor!!

We truly appreciate you taking the time to share this and are thrilled this was such a positive experience for you.

Rated 5 out of 5 stars

Installers were friendly and…

Installers were friendly and respectful. The sales representative was knowledgeable and prompt

April 13, 2026
50 Floor logo

Reply from 50 Floor

Hi Judy,
Thank you for sharing your experience. We’re glad to hear the installers were friendly and respectful, and that your sales representative was knowledgeable and prompt throughout the process.

We appreciate you choosing 50 Floor and are happy everything came together smoothly for your project. 👍

Rated 5 out of 5 stars

The salesperson Jamie and the flooring…

The salesperson Jamie and the flooring team was amazing and they were very knowledgeable and helpful definitely a five star rating. I will use them again and highly recommended them! Thank you guys very happy with my rugs..

April 14, 2026
50 Floor logo

Reply from 50 Floor

Hi Evette!
We’re so glad to hear you had such a great experience with Jamie and the flooring team. It’s wonderful that their knowledge and support helped make the process smooth for you, and that you’re happy with your new rugs.

We truly appreciate your recommendation and kind words, and we look forward to the opportunity to work with you again in the future.

50Floor
877-503-5667

Rated 5 out of 5 stars

Assisted with moving furniture

Assisted with moving furniture. Scott Steven's sales presentation and through advice.

April 10, 2026
50 Floor logo

Reply from 50 Floor

Hi Ronald!
Thank you for sharing your experience. We’re glad to hear the team was able to assist with moving furniture and that Scott Stevens provided a thorough and helpful sales presentation.

We appreciate you choosing 50 Floor and are happy the process went smoothly for you.

Rated 5 out of 5 stars

Great job.

Easy to work with.

April 12, 2026
50 Floor logo

Reply from 50 Floor

Hi Rick!
Thank you so much! 😊 We’re glad to hear everything went smoothly and that you found the process easy to work through. We appreciate you choosing 50 Floor and hope you’re enjoying your new floors!

50Floor
877-503-5667

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