50 Floor Reviews 791

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 388 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and knowledge, making the selection and installation process smooth. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and professionalism of the installation teams, who often complete jobs quickly and clean up thoroughly. People are also very satisfied with the product quality, with many expressing happiness with their new floors. However, some customers also mentioned issues with quality and pricing. Some reviewers were not happy with the quality of the installation, citing problems like gaps, uneven floors, or defects in the product itself. Others felt the pricing was too high, especially when compared to the quality of the work received, and some experienced difficulties with warranty claims or getting issues resolved after installation.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising the professionalism and efficiency of both... See more

Service

Customers consistently note positive experiences with service, praising the professionalism and efficiency of... See more

Product

Users describe positive interactions with the product. Many customers are very pleased with their selection,... See more

Quality

Reviewers highlight ambiguous aspects of quality. Many customers praise the high quality of products, noting... See more

Price

People report ambiguous experiences with price. Many customers found the pricing to be great, reasonable, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My cousin recommended 50 Floor. I had a sales rep come by who shared samples with me & helped me decide what color I wanted. I told him I needed my stairs well-padded because I didn't want to bang my... See more

Company replied

Rated 5 out of 5 stars

50 Floor is the best! Your appt time was accurate. The installers were polite, knowledgeable & informative Their sizing was correct, added floor screws as needed. Their cleanup was good. The... See more

Company replied

Rated 5 out of 5 stars

Our experience with "50 Floor" was made very special by our consultants, Chris and Jeramie, and most of all by our excellent installers, Izzy and company. These young men were beyond experienced in in... See more

Company replied

Rated 5 out of 5 stars

From the selection process with Ron Armant, everything was handled with perfection. He was extremely nice to work with & knowledgeable about the producct. This was our 2nd purchase from 50 Floor & it'... See more

Company replied


Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Flooring Store
  5. Wood Floor Installation Service

Written by the company

At 50 Floor we specialize in making the floor buying process simple and easy. All you have to do is visit www.50floor.com or call 1-877-50-FLOOR (503-5667) to schedule your free in home flooring consultation. Your flooring plays a bigger part in your life than you may realize besides just enhancing how your home looks and feels. It’s also the one part of your home that you touch more than any other. We live on our floors. At 50 Floor, we’ve designed our in-home consultation process to help you get the flooring you’ve always dreamed of. Finding new flooring has never been easier and our flooring experts will make sure you get the right floors for your specific lifestyle and style preferences. 50 Floor provides peace of mind with the best warranties in the business. Our expert installers are 100% insured and can complete most flooring jobs in one day! Check out our website to see the Big Sale happening right now and save a bundle. Plus, we offer flexible financing so you can enjoy your new floors today and pay for them over time! Reach out today to schedule an appointment and we’ll come by on a day and time that works best for you.

Gold Star Warranty

Installation Guaranteed for 1 Year

Installation Guaranteed for 1 Year
Our company guarantees professional workmanship. If, in the first year after getting your floors replaced you experience any issues with your new floor due to a problem with the installation, 50 Floor will return and correct the issue at no cost to you.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

791 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic

Fast
Efficient
Love the flooring
Great customer service from start to finish

April 12, 2026
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Reply from 50 Floor

Thank you so much, Jacynda for the kind words! 🌟 We love hearing that you had a fantastic experience from start to finish. Fast, efficient service and great customer care are exactly what we aim for, and we’re so glad you’re loving your new flooring!

50Floor
877-503-5667

Rated 3 out of 5 stars

The job on the floors was fantastic

The job on the floors was fantastic! What we didn't like is you dont use your own workers employees, you use sub contractors and ones that hardly speak english!! I will not use yall again.

April 13, 2026
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Reply from 50 Floor

HI Mark,
Thank you for your feedback—we’re glad to hear you’re happy with how the floors turned out.

We’re sorry to hear about your concerns regarding the installation crew and communication. We understand how important clear communication is throughout the process, and we appreciate you bringing this to our attention.

At 50 Floor, we work with experienced, vetted installation teams and aim to provide a smooth, professional experience from consultation through installation. Your feedback is being shared with our team so we can continue improving.

Thank you again for taking the time to share your experience with us.

50Floor
877-503-5667

Rated 5 out of 5 stars

Dan had great customer service was a…

Dan had great customer service was a pleasure to work with love the product
Luciano and Santo installers were Grade A professional and exceptional workmanship. This is my 2nd purchase

April 13, 2026
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Reply from 50 Floor

Thank you so much, Evelyn for your continued trust in us—especially as a returning customer! ⭐ We’re thrilled to hear Dan provided such great customer service and that working with him was a pleasure.

It’s also wonderful to hear Luciano and Santo delivered Grade A, professional workmanship—that’s exactly the standard we strive for with every installation. We’ll be sure to share your kind words with the team!

Thank you for choosing 50 Floor again, and we truly appreciate your loyalty! 😊 If you ever need anything, feel free to reach out to us at (877) 50-FLOOR.

Rated 5 out of 5 stars

Great customer service and reasonable price

Scheduler: On time, honest, helpful and professional.
Installers: On time, professional, took great care in my home.
Overall: Pricing was reasonable and the quality of the product exceeded my expectations.

April 13, 2026
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Reply from 50 Floor

Thank you so much, Michele for sharing your experience! 🌟 We’re really glad to hear everything went smoothly—from scheduling to installation—and that our team was professional, on time, and respectful of your home throughout the process.

It’s especially great to hear the pricing felt fair and that the product quality exceeded your expectations—that’s exactly what we aim for at 50 Floor.

We truly appreciate you choosing 50 Floor, and if you ever need anything in the future, we’re always here to help at (877) 50-FLOOR.

Rated 5 out of 5 stars

Great service

Great service, professional installation

April 12, 2026
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Reply from 50 Floor

Hi Sereivuthy,
Thank you so much! 😊 We’re happy to hear you had a great experience and that the installation team delivered professional service. We truly appreciate you choosing 50 Floor and are glad everything went smoothly for you!

If you ever need anything in the future, feel free to reach out to us at (877) 50-FLOOR.

Rated 5 out of 5 stars
50 Floor logo

Reply from 50 Floor

Thank you for the kind feedback, Debra! 😊 We’re glad to hear the entire team delivered a professional experience from start to finish. We really appreciate you choosing 50 Floor and trusting us with your project—it means a lot to our team!

Rated 5 out of 5 stars

They did the job good

They did the job good. No clowning around. they got to work and worked hard. We had to tell them to take a break.

April 10, 2026
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Reply from 50 Floor

Thank you for your feedback, Linda and five-star review!! ⭐⭐⭐⭐⭐ We’re glad to hear the team stayed focused and worked hard to get the job done efficiently—that’s exactly the kind of work ethic we expect from our installers. We appreciate you choosing 50 Floor and are happy the project got completed for you!

Rated 5 out of 5 stars

The guys did an amazing job on our…

The guys did an amazing job on our cabin flooring. They were timely and left the place very clean

April 9, 2026
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Reply from 50 Floor

Hi Colin!
Thank you so much for sharing this! 😊 We’re thrilled to hear the team did an amazing job on your cabin flooring and that everything was completed on time and left clean—that’s exactly what we aim for on every project.

We truly appreciate you choosing 50 Floor and trusting us with your home!

Rated 5 out of 5 stars

The salesman was very knowledgeable and…

The salesman was very knowledgeable and thorough and the installers were courteous and skilled!

April 11, 2026
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Reply from 50 Floor

Hi Laura,
Thank you so much for your kind feedback! 😊 We’re glad to hear your salesman was knowledgeable and thorough, and that the installers were courteous and skilled throughout the process—that’s exactly the experience we strive to deliver.

We truly appreciate you choosing 50 Floor! If you ever need anything in the future, feel free to reach out to us at (877) 50-FLOOR.

Rated 5 out of 5 stars

50 Floors professionalism

50 Floors there were super professional. They were fast with the installation process. The materials they use were exactly what they demonstrated. They answer any questions I had during the installation. I found their price to be reasonable. I highly recommend them to family and friends.

March 23, 2026
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Reply from 50 Floor

Hello Rican!
Thank you so much for your detailed feedback! 😊 We’re thrilled to hear our team was professional, efficient, and that the installation process went smoothly from start to finish. It’s great to know the materials matched what was presented and that your questions were answered along the way—that’s exactly the experience we strive to deliver.

We also really appreciate your kind recommendation to family and friends. Thank you for choosing 50 Floor!

Rated 5 out of 5 stars

Happy

From the sale rep to the insulation was great could not be happier

April 9, 2026
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Reply from 50 Floor

Hi Nichole!
Thank you so much for sharing this! 😊 We’re thrilled to hear everything went great from the sales rep through installation and that you’re so happy with the result—that’s exactly what we aim for.

We truly appreciate you choosing 50 Floor!

Rated 5 out of 5 stars

Fast and efficient,

Only concern is a closet door not completely lining up.

April 11, 2026
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Reply from 50 Floor

Hi Frank,
Thank you for your feedback! 😊 We’re glad to hear the process was fast and efficient and that overall you’re pleased with the work.

We’re sorry to hear about the concern with the closet door not lining up completely—that’s something we definitely want to make sure is addressed properly. We appreciate you bringing it to our attention, and we’ll make sure it’s shared with the team for review.

Thank you again for choosing 50 Floor and for taking the time to share your experience!

Rated 5 out of 5 stars

Great customer service and product.

Great customer service and product.

April 10, 2026
50 Floor logo

Reply from 50 Floor

Hi Kelly!
Thank you so much for your kind feedback! 😊 We’re happy to hear you had a great experience with both our customer service and your new flooring—that’s exactly what we aim for.

We truly appreciate you choosing 50 Floor and are grateful for your support!

Rated 5 out of 5 stars

My new wood floors look amazing!!!

I really love my new wood floors!! Alvarado was my installer and he had 1 helper, I didn't catch his name. They did a fantastic job though!! They cleaned up after themselves, they cleaned the glue off my wood after they finished up, just really great work!!!
I would definitely call 50Floors when I'm ready to do another room.
My salesman was Christopher Wallace, he was great and very informative. I would have him out to my home again when I need to start my next project. 50Floors was easy to make payments to, even on paying the balance upon installation.
5 🌟 company!!!
Thanks to everyone involved at 50FLOORS!!!

April 6, 2026
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Reply from 50 Floor

Thank you so much, Lisa for such an amazing review! 🌟 We’re thrilled to hear how much you love your new wood floors and that Alvarado and his team did such a fantastic job—including the cleanup and finishing touches. We’ll be sure to share your kind words with them!

It’s also great to hear Christopher provided such helpful and informative service during your consultation, and that the payment process was smooth and easy for you.

We truly appreciate your continued trust in 50 Floor and your plans to work with us again in the future. Thank you for choosing us and for the 5-star support! 😊

Rated 5 out of 5 stars

Everyone that was involved was a great experience.

Everyone that was involved from sales person to installers was very professional,knowledgeable and courteous

April 10, 2026
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Reply from 50 Floor

Thank you so much, Leon for your kind feedback! 😊 We’re thrilled to hear that everyone involved—from the sales team to the installers—provided a professional, knowledgeable, and courteous experience. That’s exactly the standard we strive for on every project.

We truly appreciate you choosing 50 Floor and taking the time to share your experience with us!

Rated 5 out of 5 stars

I’m thrilled with my new floor

I’m thrilled with my new floor. The installers were very professional and did a marvelous job on my floor. I highly recommend this company for your floor.

April 9, 2026
50 Floor logo

Reply from 50 Floor

Hello Sandra!
Thank you so much for your kind words! 😊 We’re thrilled to hear how happy you are with your new floor, and it’s great to know the installers delivered such professional, high-quality work.

We truly appreciate your recommendation and are so glad you chose us for your flooring project!

50Floor
877-503-5667

Rated 5 out of 5 stars
50 Floor logo

Reply from 50 Floor

Thank you so much, Susan!! 😊 We’re really glad to hear you had a positive experience with both our team and the product. We truly appreciate you taking the time to share your feedback and are happy everything went well!

Take Care!
50Floor
877-503-5667

Rated 5 out of 5 stars

Started with the kitchen-Expanded to the rest of the house

We started with a floor for our kitchen. There was a mishap there, but they were quick to make it right. We followed up by extending the same floor into the living room, then carpet for the rest of the house. Tommy was very helpful and answered all our questions. The crews were skilled and professional.

April 9, 2026
50 Floor logo

Reply from 50 Floor

Hi Larry,
Thank you for sharing your experience! We’re glad to hear that the initial concern in the kitchen was addressed quickly and that the team was able to make things right for you. It’s great that you were able to continue the project throughout the rest of your home and find a flooring solution that works across each space.

We’re especially happy to hear Tommy was helpful and thorough in answering your questions, and that the installation crews delivered skilled, professional service. We truly appreciate your trust in us to complete multiple areas of your home and are glad you’re happy with the final result!

Thank you for choosing 50 Floor!!

Rated 5 out of 5 stars

Fast and easy installation

Fast and easy installation, everyone was professional and we love the floors! The installation team did a great job and they were so fast, we even got our carpets done 1 week ahead of schedule which was amazing.

April 6, 2026
50 Floor logo

Reply from 50 Floor

Hi Precilla!
Thank you so much for sharing your experience! 😊 We’re thrilled to hear everything went smoothly from start to finish and that the installation team delivered such fast, professional service.

It’s especially great to know your project was completed even ahead of schedule—that’s always a win! We’re so glad you’re loving your new floors, and we truly appreciate you choosing us for your home.

50Floor
877-503-5667

Rated 5 out of 5 stars

I was under a tight deadline.

I was under a tight deadline to get carpet replaced. They offered a good product at reasonable price and met my deadline. Great experience,

October 11, 2025
50 Floor logo

Reply from 50 Floor

Hi Marie!
Thank you so much for sharing your experience! We know how important timing can be, especially when you’re working against a tight deadline, so we’re thrilled to hear our team was able to deliver quality carpet installation right when you needed it.

Providing great flooring options at a reasonable price while staying on schedule is exactly what we strive for, and it’s wonderful to know that came through in your experience.

We truly appreciate you choosing us and are so glad you had a great experience!

50Floor
877-503-5667

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