Aanbieders.be Reviews 2,765

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

The website was easy enough to follow but the person "Stan" that I chatted with was excellent. Often customer service people only answer your questions but Stan offered additional information that wa... See more

Rated 1 out of 5 stars

Used to be a fan of this site, but they've become very pushy to get you to change a contract. They blatantly lie (or are misinformed) on the phone to get you to change. For example, they insist by hi... See more

Company details

  1. Business Services

Written by the company

Wij vergelijken voor jou het actuele aanbod van elke leverancier. Dat gieten we in één overzicht, zodat de verschillen in één oogopslag zichtbaar zijn.


Contact info

4.0

Great

TrustScore 4 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

No gaz since Monday

I said your college, that i don't have gaz since Monday, he said me, i will have gaz direkt when i did the contact. I did the contract yesterday and to now i don't have gaz. Totalenergie said me also i have to wait as i don't have big problem

February 28, 2024
Rated 5 out of 5 stars

Chat function was excellent

The website was easy enough to follow but the person "Stan" that I chatted with was excellent. Often customer service people only answer your questions but Stan offered additional information that was very helpful to me.

December 21, 2023
Rated 1 out of 5 stars

Pushy to switch contracts on misinformation

Used to be a fan of this site, but they've become very pushy to get you to change a contract. They blatantly lie (or are misinformed) on the phone to get you to change. For example, they insist by high and low that my provider would change its contract on renewal, when the whole raison d'etre of that provider is that they don't (I checked).
Then they insist I should change to a fixed contract "because winter is coming". However, at current futures prices, my variable contract would increase by 2c/kWh in winter so it's a non-argument especially because fixed contract prices are higher across the board.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

Complete disaster

Complete disaster
All they did is forwarding my bank details to mega. Never cared if I had contract or even been contaced by the supplier. They also didn't bother to check when i asked. Extremely poor service

April 2, 2023
Aanbieders.be logo

Reply from Aanbieders.be

Hi Alicja,

You have placed your request on our website asking for a direct debit with the suplier Mega and you filled in your IBAN as well. Afterwords you asked our customer service to send your moving document to Mega as well. We have tried explaining in our mai communication as well, once you accept terms and conditions that we process your order with the data you filled in at our website.

Kind regards,
Aanbieders.be

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