Abertay International Training Ltd Reviews 44

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Gary is definitely an expert in his field and able to provide lots of examples to apply theory to practice on the First Aid Trainer Course.

Company replied

Rated 1 out of 5 stars

It took 4 months to get on a course because they kept being cancelled but when i did the training course was good however, there after the help and support by them was none existent! kept sending emai... See more

Rated 5 out of 5 stars

Having been to London and Edinburgh to take in the Abertay Courses I can’t recommend them any stronger, The teachers were clear and concise and guided us through the courses giving clear expert struct... See more

Rated 5 out of 5 stars

Very well delivered First Aid Trainer course. Gary is very knowledgeable in relation to First Aid and very informative. Thank You.

Company replied

Company details

  1. Training School
  2. Education Center

Information provided by various external sources

Accredited trainer courses such as first aid trainer, manual handling trainer, patient handling trainer, fire safety trainer etc at public venues across UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

44 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

It took 4 months to get on a course…

It took 4 months to get on a course because they kept being cancelled but when i did the training course was good however, there after the help and support by them was none existent! kept sending emails but no response, never answered the phone. In fact the the support is that bad i have signed up to another governing body. They are badly organised and i would strongly not recommend them to anyone

July 26, 2019
Unprompted review
Rated 5 out of 5 stars

Abertay are a great training…

Abertay are a great training organisation that I would highly recommend. I have completed many qualifications with them and every time course content and materials where of top quality. The trainers always made you feel welcome and where easy to approach.
Well done Abertay

January 22, 2019
Unprompted review
Rated 1 out of 5 stars

Poor all round

You get what you pay for I guess. Cheap option in comparison to other. Once booked they wouldn't give me the address of the venue. Kept pushing for the address and eventually recieved an e-mail saying the course was cancelled, I could wait two months or do it at another venue. Opted for the other venue, which cost me another £200+ for hotel, travel, food etc.

Course was low quality. Rushed through and didn't teach what I believe it should have been teaching having recieved similar training else where. However, for me, content wasn't as relevant as getting the certificate to be able to teach the course as I had plenty of experience and training elsewhere. Physical course material was non existent. They said it would be posted on to us.

Completed the course, waited several weeks for promised course material and certificate. Nothing showing. Chased them up. No response. Chased them up again, they said it had been posted, several weeks later. still no sign, chased them up again - now they just dont responed, have tried each week for several weeks and no response. £600 down the tube. Never use these people, Just dont.

Abertay have claimed this is a false statement. No it isn't.
Yes, they send you a digital link to course material that cannot be downloaded. On the course we were promised hard copies that never materialised. You've replied with comments from 5 candidates. There were more than that on the course. I think with the additions on the final day (as not everyone did the teaching side) there were around 12 and the venue had to bring in more chairs.

You also mention about the venues. Read other reviews about Abertay and they same the same thing. People book for a venue, then it gets changed on them last minute. I'm not the only one saying this.

So, well over a year later, still no books, still no certificate, still out of pocket.

September 21, 2018
Unprompted review
Abertay International Training Ltd logo

Reply from Abertay International Training Ltd

This is a false statement. We dont give venue details until the course has been confirmed as these are public courses and dependant on numbers. This is an IFE approved course and joining instruction sent before course start contains the full trainers manual and a copy of the PowerPoint. The actual written course feeback from this course, as written on the feedback forms after the course are as follows:

This candidate tick box to recommend the course to others? Other written candidate feedback from this course was as follow:
Candidate 1 - Excellent
Candidate 2 - Up to date and felt confident to teach course
Candidate 3 - Steve was a great trainer very thorough and knowledable
Candidate 4 - Very good course well delivered
Candidate 5 - Excellent trainer, spoke on our level, interesting and enthusiastic

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