L’équipe Abritel® - HomeAway™ Reviews 15,041

Beaucoup de paroles mais in fine....

contact facile ok

We spent a wonderful week-end in this mas !
It's quite a bit difficult to access but it's worth it !

Everything in there is beautyfull, inside and outside. The house is greatly decored and agenced.
Outside was the swimming pool with an amazing view upon the valley, it's very relaxing, we loved how the mas is surrounded by the nature :)

Michele has been very kind and available with us. We were 11 friends and this week-end has been awesome in every part of it :)

We will probably come back again next year !

Appartement tres bien situé .
Contact abritel rapide et efficace.

Simple et efficace
Grand choix de locations, nombreuses photos

Simple, clair et efficace. RAS.

Excellent, mais pourquoi est-ce qu'on nécessite un account séparé pour abritel.fr ou homeway ou homeway.nl ou Fewo direct ????

Very high fees. Amounts of payments does not always correspond with real price.

Pretty inflexible !
Impossible to book anything if not from Samedi to Samedi. We switched to Booking.com where we could find the same chalets for the days we needed , and to our surprise: cheaper! Abritel is crap and their end is coming....

Very poor and unprofessional customer services. Lot of hidden fee. Add absolutely NOT trustworthy. Not honest, and they do not care about their customer. (Homeaway France: Abritel)
They have basically RUINED my holidays and I ended up paying 200€ extra for my booking at the very last minute!!! Very rude customer advisor on the phone. What a disappointment!

We actually have a conflict with Abritel.fr concerning the damage deposit. They make you pay the damage deposit instead of just authorising with Visa, like everybody else in the travel industry does. We lost 33 euro (51 canadian) on the damage deposit credit on our Visa. Visa give you a lower exchange rate to credit your account than when they are billing.
For the time being, we are waiting for a reply from some company in the US.

i have not found possibility to translate the data to another language

BON CONTACT AVEC LE PROPRIETAIRE MAIS TROP DE PUBLICITE
VENANT D ABRITEL

Super j ai hate de partir en week-end 😊

Unfortunately i don't speak French so it has been hard. The site does not have a translate option.
Regards Chris

We spent a week in early May at this beautiful home in Sarlat. Everything is as described, except better. The attention to detail given by the owners to the renovation, furnishing and provisioning of the home has clearly been done with the comfort and convenience of their guests in mind. The living area and balconies have a tree house feel with bright, leafy light and breezes. The house is a pleasant ten minute walk from the center of Sarlat and gives views of Sarlat's rooftops on one side and open country on the other. Sarlat itself is a good central location for all the tourist 'must-dos', although be aware that distances can be longer than expected because of the hills and valleys. Olivier and Maîtée are welcoming and accommodating hosts, available as much or as little as you want or need.

very bad, they owe me 600£ , nobody care in this company, they always have a new excuse for the failing transfer, this is appaling!!!!!!!!!!

I paid for a reservation and the owner raised the price and tried to get me to pay, without any explanation or anything. I kept getting emails saying I had to pay right away to avoid losing my reservation. I then tried to contact the Abritel but there is no link on their site to contact them. So I gave up, hoping I wouldn't be charged (all this happened AFTER I had given them my credit card number).

I've used them in the past but this has really put me off and I don't think I will use them again. I think HomeAway purchasing everything, it's all the same company now and there is little competition, so they just try to make as much money as possible. Fees are really high, for what? You can't even contact them in you have a problem. They allow owners to advertise low prices and then raise them because they will get more money in fees like that.

Be careful, I think someone new to this could easily get tricked into reserving an apartment and then paying a lot more than they planned. It's a shame they allow, even encourage, this to happen.