ADOR Reviews 5,252

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 342 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of the products, noting that items often exceed expectations in terms of material and design. Many people appreciate the beautiful styles and good fit, with some even ordering multiple pieces due to their satisfaction. The website is generally considered easy to navigate, making the shopping experience straightforward. However, some people were dissatisfied with aspects of their orders and customer service. Issues included discrepancies in sizing, difficulties with returns, and occasional problems with order tracking or delivery. A few customers also reported receiving faulty items or experiencing slow and unhelpful responses from customer service when trying to resolve issues.

What people talk about most

Product

Customers consistently note positive experiences with product quality and design. Many reviewers praise the... See more

Order

Customers had ambiguous experiences with order. Many reviewers found the ordering process easy, with some... See more

Quality

Consumers generally express satisfaction with the quality of products. Many reviewers praise the beautiful... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website easy to navigate,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was looking for previous orders and it said I had none but I received an email that said they were packing my order. I’m worried that I might have duplicated my order. If I have I hope you will let... See more

Company replied

Rated 5 out of 5 stars

Ador is a totally trustworthy company! I had problems receiving my order due to the transport company! Ador answered every single one of my emails , helped me in every single way, including offering t... See more

Company replied

Rated 5 out of 5 stars

My initial review of this company was due to frustration with the website. Immediately after review someone from customer service reached out and corrected the issue. Shortly after placing my order m... See more

Company replied

Rated 5 out of 5 stars

Love this company. The clothes I have ordered and received but was a tad big. So I requested to exchange them to a smaller size. ADOR was very quick in replying my return inquiry, sent me the postal... See more

Company replied


Company details

Written by the company

Email: customerservice@ador.com (Reply in 24 hours.)


Contact info

4.2

Great

TrustScore 4 out of 5

5K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

SO FAR SOO GOOLD

SO FAR SOO GOOLD. I NEED TO SEE THE GOODS FOR REAL. BY THE WAY NONE OF YOUR DISCOUNTS WERE PROCESSED WITH MY ORDER?

January 8, 2026
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Reply from ADOR

Thanks for choosing ADOR! We're glad to hear you're happy with your order so far.

If you have any questions about discounts that weren't applied to your order, please feel free to reach out to our customer support team at customerservice@ador.com. We're always here to help!

Rated 5 out of 5 stars

Easy to buy!

The size guide is clear, and discounts are offered for multiple purchases. Can pay using PayPal. Free postage.

January 6, 2026
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Reply from ADOR

So happy to hear you enjoyed the size guide, discounts, and free shipping! Thanks for sharing your experience.

Rated 4 out of 5 stars

Adoring Ador Fashion

It was easy to order online, check the sizing and check out. However, the coupon did not apply to me as I am not a first-time user. How about your loyal customers?

January 3, 2026
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Reply from ADOR

Thank you for your review! We really appreciate our loyal customers and are always looking for ways to reward you, so stay tuned for future promotions just for returning shoppers!

Rated 4 out of 5 stars
ADOR logo

Reply from ADOR

We're glad to have you as a first-time customer. If there's anything we can assist with or improve moving forward, please feel free to reach out at customerservice@ador.com— we're always happy to help.

Rated 3 out of 5 stars

I thought I ordered both top and pants…

I thought I ordered both top and pants of the outfit. I only got the top. Then I realized as I went back that I had to buy the pants separately. Now it will not be here for Christmas and it's frustrating. I know I should have read more carefully but the pic was deceiving. I hope she likes it when she gets it.
Grr.

December 22, 2025
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Reply from ADOR

Thank you for your feedback. We're sorry for the confusion and understand how frustrating this was, especially with the Christmas timing. We appreciate you pointing this out and will work to make the product details clearer. We hope she enjoys the set when the pants arrive.

Rated 5 out of 5 stars

First order.

Order placed with no problems.look fwd to receive the dress.

December 13, 2025
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Reply from ADOR

Thank you for your first order! We're so glad everything went smoothly. We hope you love the dress and can't wait for you to receive it.

Rated 5 out of 5 stars

Very Stylish clothes

Very Stylish clothes, Expensive but not exorbitant. I have returned items with no problems. Quick shipping. Clothes typically run small and designed for young women (low neck) but some are appropriate.

December 1, 2025
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Reply from ADOR

Thank you so much for the great review! We're happy to hear you're enjoying the styles and that your return experience has been smooth. We appreciate your note about sizing and fit—feedback like yours helps us improve. We're glad you've found pieces that work well for you, and we look forward to helping you with your next order. Thanks again for shopping with us!

Rated 5 out of 5 stars

Ordering simple

Ordering simple, including using bf voucher. Now just need to see if it fits.

November 28, 2025
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Reply from ADOR

Thank you for choosing us! Happy to hear the ordering process went smoothly. Hope the item fits perfectly, and feel free to reach out if you need anything at all.

Rated 4 out of 5 stars

all good just never ordered om this co…

all good just never ordered om this co before. Since I havent I bought the same outfit twice in different sizes and see that I will be deducted to return one

November 24, 2025
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Reply from ADOR

Thanks so much for your kind review! We know ordering from a new company can feel uncertain, so we really appreciate you giving us a try. If you need any help, just reach out to us at customerservice@ador.com.

Rated 5 out of 5 stars

It was easy to shop and their website…

It was easy to shop and their website has a lot of options. I hope to be satisfied with my order so I can order again.

November 21, 2025
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Reply from ADOR

Thank you so much for the great review! We're glad to hear the shopping experience was easy and that you found plenty of options you liked. We hope your order is everything you're expecting — and we'd love to have you shop with us again!

Rated 5 out of 5 stars

First time buyer

Lovely clothes; easy to buy online.

November 7, 2025
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Reply from ADOR

Thank you so much for choosing ADOR! We're so glad your first shopping experience with us was a good one.

Rated 5 out of 5 stars

I have no idea yet

I have no idea yet. I just placed my first otter.

November 3, 2025
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Reply from ADOR

We're so glad you placed your first order with us — hope it arrives soon and you love it!

Rated 3 out of 5 stars

Just ordered it so it's difficult to…

Just ordered it so it's difficult to review other than the check-out process, which was easy. Will review when I receive the item on the quality and how long it takes to receive. Thanks.

November 3, 2025
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Reply from ADOR

Appreciate your review! Great to know the checkout was easy — we're excited for you to get your order and hope you'll love it once it arrives.

Rated 5 out of 5 stars

Quality Apparel

Website is easy to navigate, order process is clear and concise, products are priced very reasonably, and past purchases prove that ADOR clothing are quality items!

October 29, 2025
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Reply from ADOR

Thank you so much for your kind words! We're thrilled to hear you've had such great experiences with our site and products. We truly appreciate your continued support! 💖

Rated 3 out of 5 stars

This is the first time I am doing…

This is the first time I am doing business with your Company. Once I receive your product and I can see how quickly it gets here and the quality of the product, I will be able to assess it further.

October 25, 2025
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Reply from ADOR

Thanks for giving us a try! We appreciate your honest feedback and look forward to hearing what you think once your order arrives. We hope it meets your expectations!

Rated 4 out of 5 stars

Efficient

Efficient
Service

October 25, 2025
ADOR logo

Reply from ADOR

We're glad you found our service efficient and appreciate you taking the time to share your experience.

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