I have used airhub esims a few times and they always worked flawlessly. Today I encountered some connection issues after installing a new esim. Christina of the support team went through various poten... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had trouble activating my eSIM. My agent, Christina MV, was very helpful as she walked me through the process and helped me get my phone working. I would recommend for anyone to use Airhub for their... See more
Company replied
With the last two e-SIMs, I didn’t receive either a confirmation email or a QR code. I couldn’t activate the SIM in the app either. However, the chat support team was able to help me quickly and effic... See more
Company replied
The airhub esim is very cost effective for long stays ($10 for 30 days/4GB is not bad). But sadly I can't score them 5stars because it is not quite easy to isey; I had to manually change the ApN det... See more
Company replied
Company details
About Airhub eSIM
Written by the company
Airhub eSIM delivers seamless global connectivity with high-speed data, voice, and text services across 190+ countries, ensuring reliable mobile access wherever you land, instantly.
With over 5 million customers worldwide, Airhub combines global coverage, flexible plans, and secure purchasing to make staying connected effortless.
What Makes Airhub Different
- Data, Voice & Text in one eSIM
- Coverage across 190+ countries
- Unlimited and monthly plan options
- Instant QR-based activation
- Easy Refunds
- Dedicated global customer support
Built for…
- International travelers and frequent flyers
- Business professionals on the move
- Digital nomads and remote workers
- Students and long-term visitors abroad
- Anyone seeking a smarter alternative to roaming
Activation is Simple, Fast & Easy
- Browse the Airhub website or download the app: iOS | Android
- Choose your destination or global plan
- Complete your purchase securely online
- Receive your QR code instantly
- Scan, install, and connect upon arrival
Reliable Coverage Worldwide
Airhub partners with trusted local carriers to deliver strong, stable connectivity across 190+ major destinations, including:
- United States
- United Kingdom
- Thailand
- United Arab Emirates
- Australia
- New Zealand
- Vietnam
- France
- Germany
- Egypt
- Indonesia
- Canada
- Brazil
- Europe
- Global
Plus many more worldwide…
Connectivity You Can Rely On
- Transparent pricing with no hidden roaming fees
- Flexible prepaid plans
- Affordable pricing
- Secure payments and encrypted checkout
- Responsive customer support when you need it
FAQs
Does an Airhub eSIM include a phone number?
Selected plans include voice and text services. Please check individual plan details before purchase.
Can I use hotspot/tethering?
Yes. Most Airhub plans support hotspot usage, allowing you to share your connection across devices.
What happens if I run out of data?
You can easily top up through our app at discounted prices if you ever run out of data.
Is my device compatible?
Airhub works with most modern eSIM-enabled smartphones. You can view our full compatibility list before purchasing.
For Assistance
Experience the Future of Travel Connectivity with Airhub eSIM - Your Perfect Travel Companion.
Find us on: Facebook, Instagram, X, YouTube, LinkedIn for travel tips, latest updates & offers.
We are here to help!
Instant eSIM Activation
Experience the convenience of instant eSIM activation right after purchase. At Airhub eSIM, we prioritize your need for seamless connectivity. You can reach out to us at support@airhubapp.com.
Simply choose your plan, make a secure payment, and activate your eSIM instantly with a QR code. No waiting, no hassle – just instant connectivity.
Contact info
201 Spear Street Suite 1100, 94105, San Francisco, United States
- support@airhubapp.com
- airhubapp.com
3.7
Average
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 24% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Airhub eSIM
Hi Sorin,
Thank you for your wonderful feedback! We’re glad to hear you had an excellent experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Excellent helpful and efficient…
Excellent helpful and efficient customer service from Kumar. I made a mistake with my order and it was rectified so quickly! Very grateful. Thanks Kumar and Airhub
April 12, 2026
Unprompted review
Reply from Airhub eSIM
Hi Amy,
Thank you for your wonderful feedback! We’re glad to hear your issue was resolved quickly and that you had a helpful and efficient support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
I could not activate my eSIM while am…
I could not activate my eSIM while am in Botsuana.
Kumar from support could solve my problem very quick. Thanks
April 12, 2026
Unprompted review
Reply from Airhub eSIM
Hi Martin,
Thank you for your feedback! We’re glad to hear your issue was resolved quickly and that you had a smooth support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
I am not very tech-savvy and faced some…
I am not very tech-savvy and faced some issues during activation, but their customer support helped me a lot. The issue was resolved within 15 minutes.
April 3, 2026
Unprompted review
Reply from Airhub eSIM
Hi Hemant,
Thank you for your kind feedback! We’re glad to hear our support team could assist you quickly and make the process easier.
We truly appreciate your support!
Best regards,
- Airhub Team
Prices are affordable and the service…
Prices are affordable and the service is really fast and kind!
April 9, 2026
Unprompted review
Reply from Airhub eSIM
Hi Vanessa,
Thank you for your kind feedback! We’re glad to hear you had a fast and pleasant support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Always a good choice
I work on a river cruise ship in Europe and i have Been using airhub for 4 years now.
No issues. For Anything i needed they were there to answer and assist in seconds
April 9, 2026
Unprompted review
Reply from Airhub eSIM
Hi Zeljka,
Thank you for your wonderful feedback! We’re glad to hear you’ve been using our service for so long without any issues and that our team has been there whenever needed.
We truly appreciate your continued trust and support!
Best regards,
- Airhub Team
Christina S
Christina S. was awesome, just as expected for airhub--my favorite platform for buying esims because of the great customer service!
April 7, 2026
Unprompted review
Reply from Airhub eSIM
Dear Customer,
Thank you for your wonderful feedback! We’re glad to hear you had an awesome support experience.
We truly appreciate your continued trust and support!
Best regards,
- Airhub Team
Bought on the same time eSIM for…
Bought on the same time eSIM for Algeria and Brazil: both worked as soon as my kids landed.
April 5, 2026
Unprompted review
Reply from Airhub eSIM
Hi Jod,
Thank you for your kind feedback! We’re glad to hear both eSIMs worked seamlessly right when your kids arrived.
We truly appreciate your support!
Best regards,
- Airhub Team
Very helpful and quick response with…
Very helpful and quick response with whatever problem you may face. I am very happy with their services.
April 5, 2026
Unprompted review
Reply from Airhub eSIM
Hi Denise,
Thank you for your kind feedback! We’re glad to hear you had a quick and helpful support experience.
We truly appreciate your support and are happy you’re satisfied with our service!
Best regards,
- Airhub Team
customer service is very good and fast
April 5, 2026
Unprompted review
Reply from Airhub eSIM
Hi Dawid,
Thank you for your feedback! We’re glad to hear you found our customer service fast and helpful.
We truly appreciate your support!
Best regards,
- Airhub Team
Christina J was extremely helpful when…
Christina J was extremely helpful when dealing with a technical issue accessing the esim. Christina J acted swiftly in rectifying the issue and her communication was excellent.
April 4, 2026
Unprompted review
Reply from Airhub eSIM
Hi Phil,
Thank you for your kind feedback! We’re glad to hear your issue was resolved quickly and that you had a smooth and clear support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Best provider!
April 4, 2026
Unprompted review
Reply from Airhub eSIM
Hi Alexandra,
Thank you for your feedback! We’re glad to hear you had a great experience with our service.
We truly appreciate your support!
Best regards,
- Airhub Team
Fast response.
Fast response.
Great support.
And problem fixer too.
Thank you Christina S, I appreciate it.
April 3, 2026
Unprompted review
Reply from Airhub eSIM
Hi Ali,
Thank you for your kind feedback! We’re glad to hear you had a fast and helpful support experience and that your issue was resolved smoothly.
We truly appreciate your support!
Best regards,
- Airhub Team
I had an issue with my email
I had an issue with my email. I used hide my email on apple and couldn’t get the order id Thankfully the chat works and they helped me and now all is great Thank you
April 3, 2026
Unprompted review
Reply from Airhub eSIM
Hi Aleksandar,
Thank you for your kind feedback! We’re glad to hear our support team could assist you quickly and that everything is working well now.
We truly appreciate your support!
Best regards,
- Airhub Team
I had difficulty to access data using e-sim in NY
I had difficulty to access data using e-sim. Christina J assisted me to resolve the issues. Thanks!
April 1, 2026
Unprompted review
Reply from Airhub eSIM
Hi Vincent,
Thank you for your feedback! We’re glad to hear your issue was resolved and that you had a smooth support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Reply from Airhub eSIM
Hi Vitalii Miller,
Thank you for your lovely feedback! We’re so glad you had a great experience with our support.
We truly appreciate your support and kind words!
Best regards,
- Airhub Team
An useless company to buy esim from
An useless company to buy esim from. Bought 5 from them only 2 worked the full plan, the other stopped before the ending date. Their answer is the same every time” we will check with provider, yes the provider had an error etc” they will tell you that they will give you a % refund that will never happen.
Stay away from them.
March 28, 2026
Unprompted review
Reply from Airhub eSIM
Hi Cristian,
We’re really sorry to hear about your experience. This is certainly not the level of service we aim to provide at Airhub.
We’d like to investigate this further and understand what happened with your eSIMs and the refund concern. Since we’re unable to identify your case from this review, please reach out to us at support@airhubapp.com with your order ID or registered email address so we can assist you and work towards a resolution.
Your feedback is important to us, and we appreciate the opportunity to make this right.
Best regards,
- Airhub Team
They work very fast and good !
March 28, 2026
Unprompted review
Reply from Airhub eSIM
Hi Popa Marius,
Thank you for your feedback! We’re glad to hear you had a fast and smooth experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Loky given best support to fix my…
Loky given best support to fix my problem while i stuck with the installation
March 27, 2026
Unprompted review
Reply from Airhub eSIM
Hi Kiladi,
Thank you for your kind feedback! We’re glad to hear your installation issue was resolved and that you had a smooth support experience.
We truly appreciate your support!
Best regards,
- Airhub Team
Support via Chat helped me within…
Support via Chat helped me within minutes!
March 27, 2026
Unprompted review
Reply from Airhub eSIM
Hi Sebastian,
Thank you for your feedback! We’re glad to hear our chat support was able to assist you quickly.
We truly appreciate your support!
Best regards,
- Airhub Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.