Alegree Reviews 327

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, particularly the pickups and guitar parts, noting their effectiveness in transforming instruments and offering excellent value. Many appreciate the wide selection available and the competitive pricing. The advice and communication from the team are also frequently highlighted as helpful and knowledgeable. However, some customers experienced issues with delivery times, with orders arriving later than expected or with unclear timelines. There were also instances where customers received incorrect items or encountered unexpected additional costs like import taxes, especially for international orders, which were not always clearly communicated beforehand. A few people also reported problems with packaging, leading to damaged goods, and some expressed dissatisfaction with customer service responses when issues arose.

What people talk about most

Product

Reviewers mention positive feedback about product quality and selection. Customers are satisfied with the... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers praise quick dispatch and fast... See more

Quality

Customers consistently express satisfaction with the quality of products. Many reviewers highlight that parts... See more

Price

Clients share ambiguous opinions on price. Many reviewers praise the competitive and fair pricing, often... See more

Order

People report ambiguous experiences with order. Many customers praise quick shipping, good communication, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased a murky horizon bridge p90, for a home built les Paul senior, fully tested and found operating correctly, then tested through a vox ac15, full bodied tone, nicely balanced, complementing... See more

Rated 5 out of 5 stars

Ordered a diverse array of gear, it arrived well packed and in great condition. Communication was clear and prompt, was able to rectify a stock discrepancy fast and had my order shipped quickly once r... See more

Rated 5 out of 5 stars

I use Alegree for all my pickup needs and would t consider anywhere else. I am impressed with all the pickups I’ve bought. The latest was an Old Timer Scorcher (hot rail, single coil sized humbucker... See more

Rated 5 out of 5 stars

Have been looking for a stratocaster pickguard WITHOUT any pre-drilled mounting holes. Seems pretty difficult to get hold of but Alegree have them in two colours (black being one, good for me!) for a... See more



Contact info

4.5

Excellent

TrustScore 4.5 out of 5

327 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Best bang for buck P90s in the UK

Brilliant advice and comms about what I wanted and got that with the Sea Smokes. Beats out SD Phats for articulation and can jazz all the way up to Geordie Walker. Great people, great company, great products and I feel REALLY good value for money.

August 30, 2025
Unprompted review
Rated 3 out of 5 stars

Took to long to arrive

Took to long was unable to cancel and costs too much to return so have a spare lead I guess

October 14, 2025
Alegree logo

Reply from Alegree

Cancellation was perfectly possible - you messaged us and refused to give us an Order number to be able to identify your order and help you.

Rated 5 out of 5 stars

Good item

Pleased with the item.

October 15, 2025
Alegree logo

Reply from Alegree

Tracked 48 (the service used) is currently £2.95. £5 covers our VAT, payment processing charges, packaging materials, labour, tracking, and postage losses. We make no money whatsoever on average on a £5 postage charge.

Rated 5 out of 5 stars

Best Service

there was an issue with the guitar neck i ordered, i was contacted and told about it, Alexander sent me pictures and we resolved the issue. the guy were great and the communication was excellent. Many thanks

October 8, 2025
Rated 5 out of 5 stars

Superb bridge pickup

Bought the bridge pickup for my USA Tele Custom. Tremendous. Massive upgrade on the stock pickup. Crystal clear with sparkly highs and snappy bass. Absolute joy to play through.

This is my third pickup order from Alegree. Each one has completely transformed the instrument. I'm now hooked.

October 3, 2025
Rated 5 out of 5 stars

Bass humbucker

I was looking for a bass humbucker in an odd size. Alegree sold one that suited and it sounds lovely.

September 11, 2025

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