Allsup, LLC Reviews 1,396

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their helpfulness, knowledge, and compassionate approach, making them feel valued and respected. Many people highlight the excellent service provided, noting that the company kept them informed, explained processes clearly, and ensured all necessary documents were submitted accurately and on time. Reviewers are particularly grateful for the dedication and support received, which often led to favorable outcomes in their cases. However, some people were dissatisfied with the customer service and communication. These customers reported issues such as a lack of meaningful live representative calls, slow response times, and representatives not returning calls. Some also mentioned concerns about their cases not being handled effectively, with claims of incorrect documents being submitted, lack of medical updates, and cases being passed to other attorneys without notification.

What people talk about most

Customer service

Clients share ambiguous opinions on customer service. Some customers praise representatives for being... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Consumers find service to be ambiguous. While some reviewers praise the company for being helpful,... See more

Response time

Users describe ambiguous interactions with response times. Some customers experienced long waits, such as not... See more

Claim

Reviewers mention ambiguous feedback about claim. Some customers experienced multiple denials and had to hire... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They helped me on 2 va disability denials and got me approved. I was kept informed of all aspects and what to expect. Everybody that I spoke to answered all my questions. I even had one employee go a... See more

Rated 5 out of 5 stars

Thank you very much for explaining each and every detail concerning the process while applying for my application for social security disability. I was injured at work and while this is my first wo... See more

Company replied

Rated 5 out of 5 stars

I'm still in disbelief. I've used Allsup for my deceased ex-husband (they helped win his award), patients, and now me for the horrible side effects I've suffered and am suffering from chemotherapy. To... See more

Company replied

Rated 5 out of 5 stars

Brandon Kortgard did an amazing job on my case. He was extremely helpful throughout the entire process. He was very knowledgeable about the details of my case, doctor notes, dates, etc. He always resp... See more

Company replied


Company details

  1. Disability Insurance Company

About Allsup, LLC

Written by the company

Allsup is the nationwide, premier provider of Social Security Disability Insurance (SSDI) representation, veterans disability appeal, return to work, and healthcare benefits services supporting individuals, employers and disability organizations.

Trust Allsup to Tell Your Story™. Here’s Why.

  • 40 Years Experience
  • 400,000 Customers Awarded SSDI
  • 97% SSDI Success Rate*
  • 97% Customer Satisfaction*
  • 50% Higher Likelihood of Receiving Benefits*

*For those who complete the process with us.

Other Services

Written by the company

Besides being the premier provider of Social Security disability representation, Allsup provides a range of services, including: Allsup Veterans Disability Appeal Service where we help veterans who’ve been denied the benefits they deserve or who want to appeal a decision or rating; Health Insurance Assistance that can assist you and your family in making the right health care choices; Allsup Employment Services that can get you back to work after an illness or injury while still protecting your SSDI benefits while you work.
Check Out Our Reviews
Our reviews reflect our 40 years of helping people with disabilities get the Social Security benefits they deserve. We've helped over 400,000 customers nationwide. You could be next.
Compare and See Why Allsup is Your Expert SSDI Advocate
Applying for Social Security Disability Insurance (SSDI) on your own is not only time consuming and complicated, it can also be costly. You can improve your chances of a successful claim by 50% if you choose Allsup to represent you.

We offer a FREE evaluation of Your SSDI claim

You pay nothing unless we get you a successful benefits award

It takes just a few moments to find out if you are likely eligible for SSDI benefits with our easy quiz. If you qualify, a team of Allsup SSDI experts will guide you through the application or appeal process. Your Allsup team will let you know what to expect, advocate with the Social Security Administration on your behalf, and, if necessary, represent you at a hearing. You can Trust Allsup To Tell Your Story™.

Take the SSDI quiz and get started today


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 95% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I was very pleased with the service.I…

I was very pleased with the service.I received from Your employee Talia Johnson. She was dedicated to helping me to achieve the results that I needed. Talia was effective and efficient! She was very patient and courteous in handling my situation. It was handled Well! And I am Satisfied!!! She is a Breath of Fresh Air!!! So I really appreciate all Talia’s help!!!!!
I am Very Grateful for her Services. She is a Great employee!!!! And also To whom it May concern! Can U Please do not over look how wonderfully skilled this Young Lady is! It was a pleasure to work with her! Thank You kindly for your Services Talia! May The Lord Bless You for being a Blessing to me! Take care!!!!

October 28, 2024
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Reply from Allsup, LLC

Angelia - thank you for your kind words about Talia and Allsup's services. We will make sure your words get back to her! Best wishes to you!

Rated 5 out of 5 stars

Fast and fair care

Brandon Kourtgard was very helpful during our case. He set clear expectations and his communication was excellent.

October 21, 2024
Unprompted review
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Reply from Allsup, LLC

Thank you Michelle, best wishes to you! We are happy to help!

Rated 5 out of 5 stars

David was beyond helpful

David was beyond helpful! His kindness, enthusiasm and integrity, combined with his knowledge and professionalism, made me feel better about my future than I have in ages. You have a real gem in David!

October 22, 2024
Unprompted review
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Reply from Allsup, LLC

Thank you Denise for your kind words about David and the rest of our team!

Rated 5 out of 5 stars

I would like to take the time to say…

I would like to take the time to say thank Brandon Kortgard for all the hard work you and Allsup prep me for my hearing. I can see the end is near it's been 2 years going.

August 8, 2024
Unprompted review
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Reply from Allsup, LLC

Thank you for sharing your positive experience! Best wishes to you!

Rated 1 out of 5 stars

Horrible experience

Horrible experience. Go with any other company or lawyer literally ANY other one. Wasted so much of my time and energy for Gretchen to tell me 'she" doesn't think I'll get benefits. At first they said I did qualify then wasted 4 months of my time. I'm 55 and have severe osteoarthritis in both knees but somehow I'm suppose to be able to go to work and sit for 8 hours while taking medicine for pain that makes me sleep. I guess I'm supposed to go to work and not take my medicine that I need. What an idiot.

September 11, 2024
Unprompted review
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Reply from Allsup, LLC

Thank you for your feedback. While we cannot discuss specific case details in a public forum. We understand how challenging the Social Security Disability process can be, and we regret that your experience did not meet expectations. The process is complex, and unfortunately, outcomes are sometimes affected by the strict requirements set by the SSA. While we cannot control outcomes, we remain dedicated to providing the best possible support to each of our clients and wish you the best moving forward.

Rated 5 out of 5 stars

My positive experience with Allsup and Brandon Kortgard

I am deeply grateful to Brandon Kortgard for his kind help in representing me during the arduous SSDI review and appeal process. He guided me through each step, simplified the submission of paperwork, regularly kept me abreast of what was happening, and responded to my questions promptly.

Most importantly, when my claim was initially denied, Brandon followed through on my appeal. He made sure I was properly prepared and supported me during my actual appeal hearing. I consider Brandon instrumental in having my claim approved.

If had attempted to do all of this myself while disabled I would have been completely overwhelmed by the long, frustrating SSDI process. I'm so glad I had Allsup on my side.

August 28, 2024
Unprompted review
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Reply from Allsup, LLC

Hi David, We are happy to hear about your positive experience with Brandon and the rest of our Allsup team. Thank you for sharing your experience!

Rated 1 out of 5 stars

I lost $6k because of them

I lost $6k because of them. that's what they charged me for some emails and a couple of phone calls. You're better off doing it yourself. Total rip off

August 21, 2024
Unprompted review
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Reply from Allsup, LLC

Hello David, We appreciate your feedback. While we’re unable to discuss confidential customer information on social media, one of our representatives reached out and spoke to you by phone to address your concerns. We hope the call today helped clarify these processes. Thank you.

Rated 5 out of 5 stars

I was an Allsup client in 2008

I was an Allsup client in 2008. They're a very reputable company that helps individuals to get the benefits they need. I was very, very satisfied with the service I received. Since then I have referred people that I know to Allsup and were able to get their benefits. I highly recommend Allsup to anyone.

September 11, 2023
Unprompted review
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Reply from Allsup, LLC

Thank you Clara for trusting Allsup with your story and for referring you friends to us!

Rated 1 out of 5 stars

Save your money case Allsup does not care how long the process takes.

I contacted Allsup 18 months ago to file for SSD and my case was stuck at 90% reviewed by the state case manager for 9 months. I contacted Allsup several times to see of they were in contact with my SSA to move this along and Allsup would never get back to me. Now they were happy to contact the case manger to get medical records but moving the process along Allsup was completely hands off. At the end of my rope I wrote the White House who promised to reach out to the proper people and five days later the issue was resolved. I have never wrote a politician before but it was well worth it. All Allsup does is make copies and file the application but you can do that yourself on line. Allsup is a waste of time.

August 6, 2024
Unprompted review
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Reply from Allsup, LLC

Hello, We regret hearing about your dissatisfaction with your recent experience. We have carefully reviewed your comments and would appreciate the opportunity to discuss them further and offer clarifications. A representative from Allsup has contacted you by telephone to discuss this matter. Thank you for bringing this to our attention and please reach out if you have any other questions.

Rated 5 out of 5 stars

Well I've been diagnosed since 2015…

Well I've been diagnosed since 2015 with liver problems scheduled scirross of liver gastrolic and esophagus problems as well that ended flowm from here not once but three times almost died where I would throw up blood

August 8, 2024
Unprompted review
Rated 5 out of 5 stars

We need more like David

During such a stressful & trying time, this gentleman has given me a new great outlook on humanity as a whole. Incredibly kind, upbeat and helpful while being supportive and knowledgeable without being aggressive. I look forward tobspeakimg tobhim because he absolutely cares and wants the best for the individual.

August 6, 2024
Unprompted review
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Reply from Allsup, LLC

Thank you Sadie for your kind words. Best wishes!

Rated 5 out of 5 stars

I have a learning disability problem…

I have a learning disability problem and lungs disease

August 5, 2023
Unprompted review
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Reply from Allsup, LLC

Hi Samson! Please visit our website, www.allsup.com, and take our free SSDI Assessment to see if you may be eligible for Social Security Disability Insurance benefits. Thank you!

Rated 5 out of 5 stars

I’m currently under Doctors Care at…

I’m currently under Doctors Care at this time checking to make sure I don’t have to have knee Surgery haven’t been Released from Doctors Care to return back to Work I were told after 9 Months I was let Go of my Job I don’t have Any Income coming In My Kob have let me Go they have Terminated me after certain Months without letting me know I really want to Sue or File for Unemployment immediately because the Job didn’t give my Doctors a chance to prove I’m still Disabled to return to Work because of my Condition I was Fired from my Job What? Must I do

July 17, 2024
Unprompted review
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Reply from Allsup, LLC

Hi Dorine, Thank you for reaching out. One of our experts will be contacting you shortly to assist with your situation. Please feel free to reach out again if you have any other questions or concerns. Best wishes!

Rated 5 out of 5 stars

Allsup is awesome!

Alllsup provided very professional, convenient, compassionate help and managed to expedite my application that was subsequently approved. I was extremely happy with the results and the assistance that Allsup provided. I have already recommended them to a friend and will continue to do so for those in need of SSDI. Thank you Allsup!

MK~

July 18, 2023
Unprompted review
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Reply from Allsup, LLC

Thank you MK for your kind words! We are happy to have helped you get approved and get your benefits. Best wishes!

Rated 1 out of 5 stars

Worthless

Worthless, I filed a claim with them and 10 months later got a denial from SSDI.

They said that they no longer find me as a viable candidate because I am a poly substance abuser by drinking alcohol (legal) and using cannabis from a state licensed cannabis dispensary (also legal).

Forget the fact that I'm a combat vet with PTSD, Depression, Anxiety, anger management issues, none of that matters because apparently I have a substance abuse issue so they told me to basically "screw" off.

July 15, 2024
Unprompted review
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Reply from Allsup, LLC

Nick - We understand your frustration and wish we could do more to help. To help clarify, the eligibility rules for SSDI benefits are set by the Social Security Administration (SSA), which guides our approach to assisting customers. We encourage you to reach out to the Center for Independent Living (CIL) in your area who may have resources available. Find more information here: https://www.ilru.org/projects/cil-net/cil-center-and-association-directory. One of our experts has spoken with you recently to discuss SSA criteria and what your next steps could be. We sincerely hope your difficulties improve. Best wishes.

Rated 1 out of 5 stars

Unless your case is easy open and shut don't bother contacting them

Gave them all my information answered all questions asked (as best I could currently) by their person that called me. Could not half understand her due to her accent (sounded like English was not her native tongue). Was turned down for representation but referred to some national advocate association. I should have been on disability 15-20 years ago but can't seem to find an attorney who will actually fight FOR me and sue SSA bc I don't have all my records at my fingertips and due to TBI my memory is not razor sharp. My experience with this firm makes me understand all to well why folks like me end up losing their fight with life & survival, and end up taking the way out that hurts those who love them. Found them by googling "best lawyers to sue social security in SC". So in my honest opinion, unless you want to just bare your physical, mental and emotional pain only to be turned away, do not bother reaching out to them. You will just be passed along to someone else or just turned away.

June 28, 2024
Unprompted review
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Reply from Allsup, LLC

Hi John, We regret to hear about your dissatisfaction, please note this is not typical of the experience we strive to provide. We have carefully reviewed your comments and would like the opportunity to discuss them further. Please contact us (800) 405-8339 so that we can address your concerns. Thank you for bringing this to our attention.

Rated 1 out of 5 stars

Since I'm unable to get online to file… take my taxpayer Money and deliver me nothing

Since I'm unable to get online to file a disability claim which I was encouraged to do by EDD. Courses impossible to get online and then I'm being told I'm not eligible for SSDI.. I'm 69 years old I'm being forced to work I'm still working therefore I'm eligible for benefits and I have severe issues you want to give everything free to the illegals try taking care of the people in America first I'm eligible and somebody will get a nice settlement are you corrupt with Biden Administration

June 24, 2024
Unprompted review
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Reply from Allsup, LLC

Bobbie - We understand your frustration and wish we could do more to help. To help clarify, the eligibility rules for SSDI benefits are set by the Social Security Administration (SSA), which guides our approach to assisting customers. We encourage you to reach out to the Center for Independent Living (CIL) in your area who may have resources available. Find more information here: https://www.ilru.org/projects/cil-net/cil-center-and-association-directory We sincerely hope your difficulties improve. Best wishes.

Rated 5 out of 5 stars

Allsup ES / Megan Bickoff ready to help.

Writing a Review for Allsup ES and associate Megan Bickoff is a privilege. In a world where navigating daily challenges can be traumatic at best - these folks are ready and willing to help. Megan exemplifies what’s needed when everything counts, … compassionate, professional and determined!

Need assistance or help?
Look no further.

June 23, 2024
Unprompted review
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Reply from Allsup, LLC

Hi Mark! Thank you for your kind words about our subsidiary company, Allsup Employment Services and our wonderful team members who work there!

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