Our office space has never looked better. Ambius really go above and beyond keeping our plants alive and healthy and the staff are always so friendly. Vicky who comes into our Birmingham site is lovel... See more
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When Ambius visit our site it is always a pleasant experience. Derek is always friendly and professional onsite maintaining the plants to a high standard. The plants are dust free and healthy. On ar... See more
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Neil from Ambius is a super star! Always delivers a high standard of work with a smile!!
Initial contact, meeting and receipt of proposal was timely. The Ambius rep listened to our requirements. Having placed the order it took over 2 months for the plants to be installed which is too lon... See more
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Company details
About Ambius UK
Written by the company
At Ambius, we specialize in crafting bespoke interior environments tailored to your business needs. Our expert team works closely with clients to select the perfect plants, containers, and accessories that fit their unique space, budget, and lighting requirements.
Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.
Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.
Contact Us
Whether you're looking to revitalize your workplace or create a welcoming atmosphere, we offer a comprehensive range of services. From interior and exterior landscaping to Christmas decorations, scenting solutions, and innovative design services, we've got you covered.
Our design expertise and cutting-edge technology enable us to bring your vision to life. But what really sets us apart is our award-winning service team. Equipped with the latest technology, they provide exceptional plant care and maintenance, ensuring your space always looks its best. With instant proof of service, proactive query management, and a dedicated admin team just a phone call away, you can enjoy total peace of mind.
Contact Us
Ambius can help you design, install & maintain stunning plant displays
Written by the company
- We are passionate about delivering excellent customer service to every single client.
Contact info
Compass House, RH10 9PY, Crawley, United Kingdom
- 08083028200
- marketing.uk@rentokil.com
- ambius.co.uk
4.7
Excellent
381 reviews
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Recommended..
I have been involved with working with Kerrie from Ambius for 3 yrs now and never had any issues. They advise and on one occasion offered to replace a plant as did not survive where we had placed in our office.
Highly recommend 😎
November 24, 2020
Reply from Ambius UK
Hello Biffa,
Thank you for taking the time to leave us an excellent five-star review and for recommending our service.
We will ensure to share your review with our team and to Kerrie.
Kind Regards,
Ambius
Times are tough, but customer service matters
So far, I'm fairly disappointed with the service received. Throughout the quote early in the year we had top notch service from the sales rep Sarah Hockman, however more recently I've struggled to receive that same level of service when querying an incorrect invoice. Called a couple of times and promised call backs, but nothing yet. I was also told at one point that the issue was sorted, only to later receive a chase email as if we had never spoken! When I explained the situation over email, the response did not seem to register anything I had said and seemed like a copy & paste job. I'm really hoping this gets resolved as it's been a disappointing start.
June 16, 2020
Unprompted review
Reply from Ambius UK
Hello,
Thank you for bringing this to our attention. Please accept our apologies for the lack of service you've received. Could you please provide further information, any reference numbers and your preferred contact details via Trustpilot or email to marketing.uk@rentokil.com so that our customer team can contact you directly regarding this issue.
Ambius UK
Tasha has looked after our plants for…
Tasha has looked after our plants for years they visit every 4 weeks, she is helpful, friendly and great at her job, we have recently moved offices so Ambius have been more the helpful with this, Ian came to remove the plants with no fuss, then Ian and Tasha have been back to fit out our new office and it looks great, would highly recommend to others.
March 12, 2020
Unprompted review
All the staff are very professional and…
All the staff are very professional and polite, the person who attends to dress the plants Andrew Davies is a particularly strong ambassador for your company as he is very approachable professional and helpful.
February 16, 2020
Unprompted review
Reply from Ambius UK
Hi Michael,
We do appreciate your positive feedback on the professional service our staffs are providing to you.
Kind regards,
Ambius UK
Have had the same company/flower lady…
Have had the same company/flower lady for years (Wendy Boylin). Consistently excellent work, and superb attitude. I feel a bit guilty not writing a review sooner.. Occurred to me today after a brief chat, that Wendy can work like a ninja or hummingbird. You usually only see evidence of a job well done.
February 14, 2020
Unprompted review
Reply from Ambius UK
Hi Steve,
Thank you for taking time to review our services!
We're glad you had such a good experience, and will let Wendy know you spoke so highly of her.
Kind regards,
Ambius UK
My Flower Ladies
since I've been working here, the quality of the orchids we get have been great as usual, guests are always compliments at them, the general maintenance to the other plants is top notch as always, Big shout out to all the Ladies we've had Tracie, Vicki, and at current Belinda and Wendy covering for her :) thank you lot for time bringing life to our floor!!!
February 10, 2020
Unprompted review
Reply from Ambius UK
Hi Nigel,
Many thanks for your kind review.
We are always pleased to hear what our customers have to say & will pass these comments onto our team.
Kind regards,
Ambius UK
Great no fuss service
Great no fuss service
We are lucky enough to have had our plants serviced by Peter (Brennan) for many years. He maintains the plants and gives us good advice, this means that we can relax and enjoy the plants without any effort or fuss.
November 27, 2019
Unprompted review
Reply from Ambius UK
Hi Diane,
Thanks you for the great five start review. We are pleased to hear about the great no fuss service you have received from Peter Brennan over the years. We will be sure to pass on your feedback.
Kind regards,
Ambius UK
Ambius
We have a brilliant relationship with Ambius. Our Customer consultant, Helen is fabulous and Esme who looks after all of our planters is just wonderful. You are always met with a smile and they always help when and where they can.
November 22, 2019
Unprompted review
Reply from Ambius UK
Hi Michaela,
Thank you so much for your review.
We're thrilled to know how happy you are with Ambius. We are proud to offer expert plant advice and service with a smile!
Please don't hesitate to get in touch if there's anything else we can do to help.
Have a lovely weekend.
Kind regards,
Ambius
Office Plants
our office plants are well tended by our Ambius 'gardener'. he comes every few weeks to refresh, dead head and generally tend our plants. He is always friendly but 'reads' the office well, so is only chatty when the office isn't busy. Can't complain about any part of the service.
November 5, 2019
Unprompted review
Reply from Ambius UK
Hi Caroline,
Thanks for your feedback.
Delivering excellent customer service alongside our plant maintenance service is one of our key values, and we are delighted to know that your Ambius technician is so in tune with your office atmosphere and your needs.
Thanks again for sharing your thoughts on the service you receive; we will make sure to pass your comments on to the team.
Kind regards,
Ambius UK
Lance - Morrisons Head Office
Lance is our site operative, friendly, polite, always smart and gives a good impression of your companies customer values.
Communication between customer and operative is excellent, Lance always informs me of his plan for his time on site, talks to me in relation to any plants that need addressing and the action he is going to take.
A pleasure to have on site.
November 4, 2019
Unprompted review
Reply from Ambius UK
Hello,
Thank you so much for your feedback.
We are proud to have Lance as an ambassador for Ambius, and we're happy to hear that you have such a strong working relationship.
We will make sure to pass on your comments to the team.
Thanks again.
Kind regards,
Ambius UK
Reply from Ambius UK
Hi Helen,
Thank you very much for your honest and constructive feedback.
We work with our technicians to ensure that they allot the correct amount of time to every client depending on the service required. We also strive to be as quick, efficient and discreet as possible on site.
It's of an absolute priority to us that you feel your business has received the correct amount of care and attention, so we're grateful that you've let us know about your experience.
We will pass your feedback on to the team to investigate.
Thank you again for your review.
Kind regards,
Ambius
The team listens and works with you to…
The team listens and works with you to produce great results. Excellent knowledge of plants, with a real care for details and longevity.
October 4, 2019
Unprompted review
Reply from Ambius UK
Hi Sutinder,
Thank you for taking the time to review our plant maintenance service. We are happy to know that you have such a great working relationship with the team; we pride ourselves in our ability to listen carefully and deliver the results you are looking for!
Longevity of plants is a very important detail as it not only keeps your premises looking fantastic, but also helps promote sustainability.
We really appreciate your feedback, and will pass your comments on to the team.
Thanks again.
Kind regards,
Ambius
The office arrangements are great
The office arrangements are great. The staff attend regularly and look after the plants well. They are friendly and change plants when they are needed. They are very knowledgeable about their subject. I truly recommend them.
October 3, 2019
Unprompted review
Reply from Ambius UK
Hi Samantha,
Thank you for your recommendation.
It's fantastic to know that you would recommend our plant maintenance service; we will make sure to pass your kind words on to the team.
Thanks again for your review and have a good weekend.
Kind regards,
Ambius
GOOD SERVICE.
October 1, 2019
Unprompted review
Reply from Ambius UK
Hi Yvonne,
Thank you so much for your feedback! We're always happy to help in any way we can.
Have a lovely day and please don't hesitate to get in touch if there's anything else we can do for you.
Kind regards,
Ambius
Appalling Service
As a hotel we have used their services for over 10 years but recently the quality of their work has deteriorated significantly. They are supposed to maintain our grounds but there is moss and weeds everywhere, bushes have grown so tall they are blocking windows and fire escape routes, which is a Health and Safety issues.
We rent plants from them but they are not well looked after, the pots are chipped and battered, the plants look half dead.
I have repeatedly raised the issue with our Ambius Account Manager but they are not interested.
I recommend looking else where.
September 19, 2019
Unprompted review
Reply from Ambius UK
Hi Manship,
I'm very sorry to read that you are unhappy with the quality of service recently.
Please can you email me on marketing.uk@rentokil.com, and I will ensure a complaint gets raised, and followed through with.
Please provide your contact details and contract number or postcode, so we can ensure that this is raised against the correct branch that this relates to.
Again, apologies for the experience you have had, I will ensure this gets followed up as soon as we have your details.
Best regards
Ambius Customer Care Team
Always helpful and professional and…
Always helpful and professional and quick to complete any works.
September 19, 2019
Unprompted review
Reply from Ambius UK
Hi Alan,
Thank you so much for your feedback.
We're pleased to know that you're happy with our service. We look forward to continuing to work together to achieve the results you're looking for.
Thanks again.
Kind regards,
Ambius
James Booth did an excellent job
James Booth did an excellent job, he was Professional, polite and friendly. Would definitely recommend.
September 16, 2019
Unprompted review
Reply from Ambius UK
Hi Kate,
Thanks so much for your review.
We're pleased to know that you would recommend James! We'll make sure to pass your comments on to the team.
Thanks again.
Kind regards,
Ambius
Always great service from Lance…
Always great service from Lance Robinson, plants always look lovely and any problems with them he will come out the same day or next day latest to sort!
September 10, 2019
Unprompted review
Reply from Ambius UK
Hi Erica,
Thanks for your feedback; we're glad to know that Lance is taking good care of your plants.
Please don't hesitate to let us know if there's anything else we can do for you.
Thanks again for your feedback.
Kind regards,
Ambius
Great service from Ambius
Great service from Ambius. Plants all very healthy and well looked after. Brightens up the Reception Area.
September 3, 2019
Unprompted review
Reply from Ambius UK
Hi Rosemary,
Thank you for your feedback; we're pleased to be able to keep your reception plants bright and healthy!
Please don't hesitate to get in touch if there's anything else we can help with.
Kind regards,
Ambius
Our plants
Our plants are well looked after by Lance who takes a pride in his work. We have two fantastic living wall plants which always impress people visiting the office. Lance always has a smile on his face and discusses any plans he has for improving the plants on his visits.
I would definitely recommend Ambius and in particular Lance.
August 27, 2019
Unprompted review
Reply from Ambius UK
Good morning Karen,
Thank you for your feedback - it's fantastic to know that you would recommend Lance and the rest of the Ambius team. We're glad to be able to help you maintain your living wall plants and help catch the attention of office visitors!
Thanks again for your time, we'll pass your comments on to Lance and the team.
Kind regards,
Ambius
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