I recently bought a phone from this shop and couldn’t be happier with the experience. Joe, went above and beyond to make sure everything went smoothly. The phone was exactly as described, in perf... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was hesitant about buying a 77-inch OLED from AN ELECTRONICS as I had never heard of them before and the price seemed to good to be true! But after a quick check and getting prompt responses from t... See more
Very good service, it’s wonderful to see an Irish business offer humm and Klarna services, especially when prices keep going up worldwide. My Fractal Refine chair came in a decently short time, and wa... See more
I only waited for 3 working days to get it delivered Joe responded to my text asap when I enquired about the phone that I ordered. Its all great. Price is cheaper vs anywhere else and great customer... See more
Company details
Written by the company
We are a young Irish startup situated in the heart of Munster, dedicated to delivering exceptional value in the realm of electronics. While our inventory may not boast an extensive array of products, we take pride in offering the utmost value to our valued customers. Our selection includes a range of high-quality TCL and Philips TVs, along with an assortment of top-notch soundbars and various home appliances, all available at prices that will pleasantly surprise you. Thanks very much, All the best
Contact info
77 Lower Camden Street, D02, Dublin, Ireland
- Info@antaonachretail.com
- an-electronics.com
4.5
Excellent
196 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Best customer service ever!
The guys at AN electronics go above and beyond to get what you need and are always available to answer any questions.
Brilliant customer service!
March 13, 2026
Unprompted review
Initial mixup as I bought through Shop…
Initial mixup as I bought through Shop App but we're very helpful and swift in responding and sorting
March 3, 2026
Slow delivery time on what I ordered…
Slow delivery time on what I ordered had to get in contact because of no updates. Joe was a help but disappointed when 3-5 working days turned into the guts of 2 weeks.
February 26, 2026
Fantastic service
Fantastic service! Joe was a delight to speak to, ordered a product that was hard to get but I received the order 1 day after ordering it.
March 3, 2026
Unprompted review
Disappointing Service
After receiving the item, I discovered that it was defective. I immediately contacted your shop to report the issue. I was told that you were very sorry and that I would receive a return label along with a courier collection shortly.
However, a month passed and I did not receive the return label, nor did I receive any update from your team. I had to contact your store myself multiple times just to get information about the status of my return.
Eventually, the courier collected the defective product, but now it has been another month and I am still waiting for my refund. Once again, I have had to chase your customer service team for updates, as no one has contacted me proactively.
This experience has been extremely frustrating and disappointing. The lack of communication and the long delays are unacceptable. I kindly request that my refund be processed immediately.
Based on this experience, I would not recommend your store to others.
March 3, 2026
Unprompted review
Reply from AN Electronics
Hi Maryna,
I hope you’re well.
Please accept our sincere apologies for the issues with your order and for the delay in resolving this matter. The item needed to be booked in with the distributor for evaluation and repair, which we arranged as soon as the issue was reported. Unfortunately, there was a delay on their end in booking this in. We have raised this with them, and it is currently being reviewed by their management team to ensure it does not happen again.
Following up again this morning after our phone call, the distributor confirmed that the item had been deemed not repairable earlier in the day. We have therefore initiated a full refund for this product.
We truly apologise for the inconvenience and the wait. The matter has been escalated with the distributor to help prevent similar delays in the future.
Kind regards,
AN Electronics Team
Very good service
Very good service, it’s wonderful to see an Irish business offer humm and Klarna services, especially when prices keep going up worldwide. My Fractal Refine chair came in a decently short time, and was well packaged!
February 11, 2026
Excellent communication from the store
Excellent communication from the store, happy with everything, will definitely use again.
February 14, 2026
The only complaint would be that it took…
The only complaint would be that it took 10 days for phone to arrive and the case arrived 2 days later
February 10, 2026
Sound card arrived in record time
Sound card arrived in record time. Great card ,great price and a great man to deal with.
February 5, 2026
Reply from AN Electronics
Hi Dane,
Hope you’re doing well.
Our apologies for the inconvenience caused with your order.
The order was shipped within 2 business days from the time it was placed and sent on a 1–2 day delivery service. We’ve contacted the courier, and they’ve confirmed that delivery was attempted six times, but unfortunately, no one was available to receive the package on those occasions.
As discussed over the phone, we’ve arranged for the order to be rerouted back to us. We can confirm that we have initiated the refund for this order.
Kind regards,
AN Electronics Team
Great customer service
First time buying with AN Electronics and found their customer service to be excellent. I emailed in a query and received a call the same day. Also received a follow up call the next day. Will be buying from them again.
February 10, 2026
Unprompted review
Excellent delivery time competetive…
Excellent delivery time competetive price
safe packaging
February 3, 2026
Terrible service
Terrible service. Waited 26 days for an item which they never shipped, asked for a refund as I had to go and buy the item somewhere else and never received this either. STAY CLEAR
February 7, 2026
Unprompted review
Reply from AN Electronics
Hi Dane,
Hope you’re doing well.
Our apologies for the inconvenience caused with your order.
The order was shipped within 2 business days from the time it was placed and sent on a 1–2 day delivery service. We’ve contacted the courier, and they’ve confirmed that delivery was attempted six times, but unfortunately, no one was available to receive the package on those occasions.
As discussed over the phone, we’ve arranged for the order to be rerouted back to us.
Kind regards,
AN Electronics Team
Controller is working so far so good
Controller is working so far so good. Thank you for the product
January 30, 2026
I àm a big fan of AN Electronics and…
I àm a big fan of AN Electronics and Joe.Fast,Efficient,Competent service!!always on the ball!!Thank you again ! I trust the brand and I am already planning my next purchase with you. 😊
January 22, 2026
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