Moved house last week after many months of problems caused by others in the chain Tonia Millard of Andrew Grant kept us update every time things changed, her friendly manner, support and professio... See more
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At Andrew Grant, we focus on clarity, communication and a genuinely personal service for everyone we work with. Whether you're moving home, exploring the market or simply looking for guidance, our team combines local expertise with revolutionary technology to make the process smoother and more transparent. With our exclusive apps and a dedicated support team, you stay informed and connected at every stage. Experience a more thoughtful, streamlined approach to estate agency.
Cupola Court, Spetchley Park Estate, WR5 1RS, Worcester, United Kingdom
Replied to 60% of negative reviews
Typically replies within 1 week
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Andrew Grant missold a house to us by giving us false information and telling endless lies to try and cover their backs. We have had 4 months of hell thanks to them and have now had no choice but to pull out from the purchase as the Conveyancing process which we were informed would take 6-8 weeks was now into its 5th month and was still no closer to being sorted. Terrible customer service aswell. Avoid at all costs
Tried repeatedly to view property in the Worcester area via email and phone without response. Eventually had a courtesy call to apologise which was good but despite all local estate agents working really hard to accommodate viewings at the end of the covid 19 crisis found Andrew Grant totally disorganised. By the time they finally contacted us to view a property we had viewed a house twice and put an offer in. If I was a client hearing this I’d be extremely disappointed!! Avoid unless you want an antiquated service that can’t keep pace with a fast moving Industry
Very unprofessional outfit, competing clients against each other to improve their commission. Extremely poor Communication, wrong information given. Poor customer experience, I lost my dream home because of them. Use someone else.
Excellent in branch set up and service in Kidderminster. Friendly and knowledgeable staff who do their utmost to get things sorted. Special mention to the amazing Justin Heath for his Herculean efforts with regards to our property, by far the best estate agent in Kidderminster
Put a huge effort in to sell our house and gave good timely feedback (very different from our previous estate agent). Justin in Kidderminster Office clearly cares about both sellers and buyers and has an excellent manner with people. Far from the usual shiny suited wonders! Would recommend.
Expensive renewal fee, don't offer any kind of help in getting hold of the landlord to solve problem. Landlord doesn't rate them either you can tell.
Unprofessional, expensive and bad experience with the deposit.
They have been unable to deal with the landlord to sort out the problems with the flat. Would not recommend them.
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