I've ordered three times for my beautiful cat and each order has arrived very quickly indeed. Am very grateful for this incredible service. If anyone is reading this who has never used Animed, do use... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to order and an overview of your pet gives confidence that the best interests of your pet will be met. Parcel arrived in good time in good condition . Would certainly advise others to use Animed... See more
The service was excellent and the pricing was very reasonable. I have photographed and uploaded prescriptions, and had my vet upload directly. Both systems worked well. I was updated about my order a... See more
Absolutely superb! This company are really amazing- nothing too much trouble and very prompt at getting orders together and shipped super fast!! Thank you so much! :o)))
Company details
Written by the company
Prioritising animal well-being every step of the way, Animed is one of the biggest online pet retailers and veterinary dispensaries in the UK, selling affordable, trusted pet supplies for your furry friend. We deliver everything from prescription medications, non-prescription medications, health supplements and specialist food to stimulating toys, accessories and treats, stocking a wide range of leading brands such as Hills, Royal Canin, Feliway, Frontline and Lily’s Kitchen. Animed has always had the health and happiness of animals at its heart, we believe that looking after our furry companions should be affordable without compromising on quality. That’s why we source all our medications from the same suppliers as vets, and stock the most trusted leading brands at prices that suit all pockets.
Our promise to you
Written by the company
- Genuine UK Sourced Medicine
- All our products are 100% Genuine, sourced from veterinary suppliers in the UK. We are a fully compliant UK Vet Dispensary.
- Free UK delivery
- We offer FREE standard UK delivery on orders over £45
- No quibble customer guarantee
- We go the extra mile to ensure our Customers are happy
Why Animed?
Fantastic Service and Products....
Animed- One of the biggest sellers of Animal Medicines to UK pet owners. Affordable online prices for all your pet supplies!
- Guaranteed low prices
- Fully compliant UK Vet Dispensary
- No quibble customer guarantee
- Free UK delivery on orders over £39
- 100% secure and safe
- Genuine UK sourced medication
Contact info
CVS House, Owen Road, IP22 4ER, Diss, United Kingdom
- 01379 640052
- support@animeddirect.co.uk
- animed.co.uk
4.7
Excellent
359K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Always deliver on time and keep you…
Always deliver on time and keep you up-dated on the progress of your order. The first time they couldn't deliver on time, they apologised and sent me some extra tablets.
May 6, 2026
Always great customer services team…
Always great customer services team members polite and professional. Royal Mail deliver when they say
May 14, 2026
Good service
Following previous slow delivery experience the last two orders have been delivered promptly.
May 14, 2026
Very happy with this company
Very happy with this company. Easy to order on line, delivery is quick and price is good. Have used this company for several years for both of my dogs. If I have had a problem with my order they have responded and helped sort out the problem very quickly.
May 7, 2026
Fast and easy online system to navigate…
Fast and easy online system to navigate and when I have to speak to someone to sort any issues I’m met with friendly, helpful staff.
May 7, 2026
The service was fast and reliable for…
The service was fast and reliable for the medication my dog needed every month
May 7, 2026
Excellent fast delivery.
May 14, 2026
Really good service all round
May 7, 2026
Cannot fault the ordering process or…
Cannot fault the ordering process or delivery and so much cheaper than getting the medication direct from the vet.
May 7, 2026
What can I say other than,
What can I say other than,, who uses anyone else.
Simply the best
May 7, 2026
Fast, Efficient Service!
Fast, Efficent Service. Items Delivered as stated. OOS email received a day later and items ordered!
May 14, 2026
It was so quick!
It was so quick!
I was worried if the medicines were to last until we received your delivery....and it was ok.
I didn´t aware about the time to check the vet prescription...that´s was my mistake
May 7, 2026
Good turn around when order was made…
Good turn around when order was made but when delivered parcel was left on door step even though there was someone at home.
May 14, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.