Anthony Betts Motor Group - Hemel Hempstead Reviews 358

TrustScore 5 out of 5

4.9

Leighton Buzzard Road, Water End, HP1 3BD Hemel Hempstead, Hertfordshire, GB


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Rated 5 out of 5 stars

Bought a second hand Suzuki Swift, just over market value but this includes 12 months warranty, so a fair price for peace of mind, informed of all options, test drive of another vehicle offered for c... See more

Company replied

Rated 5 out of 5 stars

I've been for some rides in my newly delivered repaired Wagon R, and it drives beautifully. Thank you so much for persevering with mending it, to get it through the test, for servicing it and fo... See more

Company replied

Rated 5 out of 5 stars

Ifti & the team at Anthony Betts, Hemel Hempstead made the experience of purchasing my new Suzuki Vitara totally stress free, which was great as I rarely change cars. My car arrived much earlier than... See more

Company replied

Rated 5 out of 5 stars

Ifti Khan helped us with the purchase of our Suzuki Vitara. He was knowledgeable, friendly, not at all pushy and professional. He took time to show us the controls and even set my phone up to connect... See more

Company replied


Company details

  1. Car Dealer
  2. Car Repair and Maintenance
  3. Motor Vehicle Dealer
  4. Suzuki Dealer
  5. Used Car Dealer

About Anthony Betts Motor Group - Hemel Hempstead

Written by the company

Established in 1999, we are main dealers for Suzuki in Hemel Hempstead. In addition we also stock around 100 RAC Approved Used Cars of all makes and models. We have become renowned for our SuperValue Used Cars dealing nationwide. We believe our job is to provide you, our customer, with all the information you need to make a really well informed decision on all aspects of your vehicle - whether you are making a new car purchase, choosing a used car, applying for finance, arranging routine servicing or booking a MOT. We recognise that, as our customer, you are the most important aspect of our business and our success depends upon our ability to provide you with outstanding levels of lifetime care, as well as excellent value for money. Our focus is on creating customer relationships through offering excellent value and great products. Retaining and building the customer experience through continued value and exceptional customer care, whilst throughout the relationship offering the personal interaction missing at many retail organisations.

href="https://www.anthonybetts.co.uk" style="box-sizing: border-box; color: rgb( 255, 255, 255); text-decoration: none; margin: 0px 10px 15px 0px; padding: 9px 25px 6px; cursor: pointer; outline: 0px; font-size: 15px; font-weight: 900; text-align: center; display: inline-block; letter-spacing: 0.5px; border: none; border-top-left-radius: 5px; border-top-right-radius: 5px; border-bottom-right-radius: 5px; border-bottom-left-radius: 5px; background: #013c88;" rel="nofollow noopener noreferrer">VISIT OUR WEBSITE

RAC Approved Dealership

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard

All our Used Cars are prepared to the RAC 82 Point Approved Preparation Standard
As an RAC BuySure Dealer we were one of the first companies to meet the Chartered Trading Standards Institute's 'Used Car Code of Practice' ensuring that our customers enjoy a better quality of vehicle, prepared to an exacting standard with exceptional ongoing support. The RAC are the world’s oldest motoring organisation and have more patrols than any other motoring organisation and are often referred to as the 4th emergency service. As an RAC Approved Dealer, we offer an extensive Customer Care package with every used vehicle purchased from us, giving you reassurance and peace of mind, this includes - 82 POINT VEHICLE CHECK, RAC WARRANTY, 12 MONTHS RAC BREAKDOWN COVER, HPI CAR DATA CHECK, 12 MONTHS RAC ACCIDENT CARE and MOT AND SERVICE.

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Contact info

  • Leighton Buzzard Road, Water End, HP1 3BD, Hemel Hempstead, Hertfordshire, United Kingdom

  • 01442 242841

4.9

Excellent

TrustScore 5 out of 5

358 reviews

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Rated 5 out of 5 stars

Buying a car from Anthony Betts Hemel Hempstead

So, after purchasing an S Cross from this garage I thought it only fair to leave a review in relation to my dealings with them to allow others to make an informed decision when searching for their next car.

I was looking for a nearly new car with a boot that was capable to taking two large bread dogs and the option of purchasing a garage warranty. Having looked around several dealers in the Hemel Hempstead area and not found anything that matched our “check list” I came across Anthony Betts. Whilst walking around their forecourt I was joined by one of their salesmen, Ifti Khan, who asked me for my requirements in a car.

We walked through several cars and came across an S Cross, 24 months old in a colour I knew my wife would like as it was similar to her old car.

Ifti made it very easy for me to have a test drive there and then which was a big plus. After taking my wife back the same day to view the car we decided to purchase it outright.

As the car still had 12 months manufactures warranty we were also informed that if we purchased a service plan the car would be eligible for their 10 year extended warranty as long as the car was serviced by a main dealer. I have seen that type of warranty is proving more popular as it provides the car with a full manufactures warranty and this also included an MOT when it was required.

Buying the car was made easy in relation to agreeing a collection date and a very small cosmetic issue within the car was sorted straight away and prior to collection.

All in all I found it a stress free experience with no pushy sales staff - just a chap who knew the cars and was there to help the customer. A bonus is that the car does over 50 mpg being a mild hybrid so is a great saving on the last car we had.

I would definitely recommend this garage if you want an honest garage with the back up of a national network.

April 21, 2026
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Many thanks Andrew for both your business and the 5 Star Review. Both are greatly appreciated. Again many thanks and enjoy your new car.

Rated 5 out of 5 stars

Andrew was brilliant

Very quick and easy, reassuring and made me feel comfortable, Andrew Hobbs was brilliant, and made it an easy process!

February 18, 2026
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Nick. Many thanks for your business and the 5 Star Review. Both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Top class service

Top class service, never felt under any pressure. Very happy with my suzuki vitara. Many thanks to Andrew hobbs, and Anthony betts for great experience and a very informative handover.

July 18, 2025
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to see you again David. Many thanks for your custom and the 5 Star Review, both are much appreciated. Enjoy the new car.

Rated 5 out of 5 stars

Fantastic service

Ifti Khan helped us with the purchase of our Suzuki Vitara. He was knowledgeable, friendly, not at all pushy and professional. He took time to show us the controls and even set my phone up to connect for me. The dealership itself was clean, welcoming and comfortable. The whole experience was seamless and smooth. Thanks to Ifti and the dealership. Highly recommended.

May 31, 2025
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Chris. Many thanks for your business and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

We received outstanding customer…

We received outstanding customer service from Grant! He made the car-buying process incredibly smooth. He addressed all our questions and kept us updated with emails and photos throughout the entire experience!

February 8, 2025
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Lisa-Marie. Many thanks for your business and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Great dealership with great service

Delighted with the car I bought from the dealership today. Thank you to Ifti for making the process simple and easy, very professional and informative throughout. Would highly recommend!

January 9, 2025
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear George. Many thanks for both your business and the 5 Star Review, both are much appreciated. Enjoy your new car.

Rated 5 out of 5 stars

Fantastic experience buying a car this…

Fantastic experience buying a car this week from Anthony Betts, Hemel. Grant made the process really easi.

June 24, 2024
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Many thanks for your business and the 5 Star Review Susan. Both are much appreciated, enjoy your new car.

Rated 5 out of 5 stars

Anthony Betts The Best

The customer service and hassle free purchase of our next car was 100%.
We were extremely pleased with the service from Andrew who arranged everything very professionally from start to finish.
Highly recommended

May 1, 2024
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Jean. Many thanks for your custom and the 5 Star Review. Enjoy your new car.

Rated 5 out of 5 stars

MOT & Service

Recently had my car in for a service and MOT. Very happy with the service and especially the customer service from Andy!

Highly recommend Anthony Betts Hemel Hempstead

February 22, 2024
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Many thanks for your custom and the 5 Star Review Rachel, both are much appreciated.

Rated 5 out of 5 stars

Excellent service

Excellent service. Had my first service on my Swift. All staff friendly and happy. Andy Watts dealt efficiently with all. Very pleased.

January 29, 2024
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Thats great to hear Peter. Many thanks for your custom and the 5 Star Review, both which are much appreciated. We hope to see you when your next service is due.

Rated 5 out of 5 stars

Excellent and very professional service…

Excellent and very professional service from James Albone during routine services and a mot on my car.

December 14, 2023
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear. Many thanks for your custom and the 5 Star Review. Both are much appreciated Daniel.

Rated 5 out of 5 stars

Wagon Rs forever!

I've been for some rides in my newly delivered repaired Wagon R, and it drives beautifully. Thank you so much for persevering with mending it, to get it through the test, for servicing it and for fixing the window leak and the exhaust pipe. The car purrs!

We have an additional reason to thank Anthony Betts motors for, because my husband (several years ago} bought a second hand Wagon R manual from your firm and it is still going strong, having just passed yet another local MOT without any problems.

Thank you all again

Honor Lewington

January 18, 2024
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Honor. Many thanks for your continued custom and the 5 Star Review. Both are much appreciated.

Rated 5 out of 5 stars

5* service from Anthony Betts Motor…

5* service from Anthony Betts Motor Group. I was visiting the area and called past there and noticed they had my dream car in there. I went in and seen the car and knew I had to take it. Special mention to Grant who was excellent from start to finish making sure everything went smoothly, he even picked me up from the train station when returning to collect my vehicle which in itself shows how Anthony Betts go the extra mile. I’d recommend this dealership to anyone who is thinking on getting a new vehicle as they make sure your decision is 100% and don’t pressure you into anything. Thank you so much Anthony Betts and Grant for helping me secure the car I’ve wanted for a long time.

December 12, 2023
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Many thanks for your custom and the 5 Star Review, both are much appreciated. We trust you are enjoying your new car Craig.

Rated 5 out of 5 stars

Anthony Betts

Anthony Betts - Suzuki and RAC Approved Dealer in Hemel Hempstead


























I never really considered this make of car. I thought they might look cheap inside but they certainly don't. I like an suv and Andrew helped me pick a suitable one. Very happy with his help and service

December 1, 2023
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear, many thanks for your custom. Along with the 5 Star Review its much appreciated. Enjoy your new car Lara.

Rated 5 out of 5 stars

Excellent Customer Service by Andy Watts

I had a great customer service experience from when I walked in the door from all staff especially Andy Watts. I had a great welcome. Great Coffee machine. Told me what would happen. When I picked up the car everything went smoothly and everything was dealt with. Andy made me feel comfortable and his respectful manner and professional attitude.

July 23, 2023
Unprompted review
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear, many thanks for your custom and the 5 Star Review Gayle. Much appreciated.

Rated 5 out of 5 stars

Great service

Great service buying a new car. Recommend Ifti Khan at the Hemel branch, super helpful and made everything very straightforward and clear. The staff also helped me when I went back to ask questions about the car. Highly recommend.

May 12, 2023
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Miss Smith. Many thanks for both your custom and the 5 Star Review. Much appreciated.

Rated 5 out of 5 stars

Very helpful salesman very helpful car…

Very helpful salesman very helpful car ready when he said it would be fair price thanks

May 2, 2023
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Dave. Many thanks for both your custom and the 5 Star Review. Much appreciated.

Rated 5 out of 5 stars

Andrew was very helpful!

Andrew was very helpful and very friendly. He was great with my budget and helped give multiple options. With my purchase he kept me informed the whole time. He was also very understanding when I couldn’t make an appointment due to the birth of my son and help the car an extra couple of days for me.

April 27, 2023
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Daniel. Many thanks for both your custom and the 5 Star Review. Much appreciated.

Rated 5 out of 5 stars

Very polite and helpful young sales men…

Very polite and helpful young sales men who took the time to go over several of the cars I looked at in Anthony Betts. When I decided on a particular car he gave me all the feedback on this car, explained thoroughly when I asked about hire purchase and had plenty of knowledge on how it works , very satisfied.

May 4, 2023
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Mrs Baker. Many thanks for both your custom and the 5 Star Review. Much appreciated.

Rated 5 out of 5 stars

Great experience

I recently bought a vehicle through the dealership. We traded in a vehicle and during the whole process the sales person, Andrew, was fantastic. Would definitely recommend this dealership and specifically the sales person to anyone.

May 8, 2023
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Reply from Anthony Betts Motor Group - Hemel Hempstead

Great to hear Stephen. Many thanks for both your custom and the 5 Star Review. Much appreciated.

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