Aosom CA Reviews 7,648

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 3,628 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the promptness and reliability of the delivery service, noting that products often arrive earlier than expected and are well-packaged. Many people are satisfied with the quality of the products, finding them to be exactly as described and often exceeding expectations for the price paid. The ordering process is generally described as easy and efficient, with good communication regarding shipment tracking. Reviewers also appreciate the competitive pricing and the availability of discount codes and free shipping. However, some customers also noted issues with product quality, such as missing parts, misaligned holes, or items being flimsy and not as sturdy as expected. There were also instances where products did not match the description or image online, and some experienced delays in delivery or received defective items.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality and how well... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and prompt delivery... See more

Quality

Reviewers mention positive feedback about quality, with many consumers expressing satisfaction with the... See more

Order

Clients share positive opinions on order, with many reviewers highlighting the ease of ordering and the... See more

Price

Customers had positive experiences with price, often describing them as great, good, and very reasonable for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was extremely easy to follow your website. Locating things I might be interested in with great prices usually followed by a coupon ( wow ). Shipping was prompt and product safely delivered. I will co... See more

Rated 5 out of 5 stars

I bought a massage armchair and I loved it so much, I bought another one. The chairs are exactly what I was looking for, firm but comfortable, the right colour for me, and just wonderful. And not only... See more

Rated 5 out of 5 stars

Order processing and shipment tracking were all good. Installation instructions were confusing. A video would have been helpful. I like the idea of adding more sections as the plant grows.

Rated 5 out of 5 stars

First time using Aosom CA. The order was easy to submit. Once submited I received emails with the the status of the shipment along with tracking info. It was stated when the shipment was going to a... See more


Company details

  1. Home & Garden

Information provided by various external sources

Shop online with Aosom.ca and discover our wide range of products for your home, office, pets, as well as outdoor and party items. All with free shipping!


Contact info

  • Finch Avenue East 5590, M1B 1T1, Toronto, United States

  • aosom.ca

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

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Rated 5 out of 5 stars

Great experiene

Was extremely easy to follow your website. Locating things I might be interested in with great prices usually followed by a coupon ( wow ). Shipping was prompt and product safely delivered.
I will continue to use this sight. 5 stars

June 3, 2026
Rated 3 out of 5 stars

We have not yet been able to completely…

We have not yet been able to completely assemble the desk. Although it says it can be assembled in 60 minutes this is definitely not the case. My husband is a wood worker so it certainly not what he would build but it should be good enough to meet my needs.

May 26, 2026
Rated 5 out of 5 stars

My order was processed quickly and…

My order was processed quickly and arrived right on schedule. The patio furniture was exactly what I was expecting and was fairly easy to assemble. This is my 2nd time ordering from Aosom and won't be my last!

May 20, 2026
Rated 2 out of 5 stars

It went very well to order and also the…

It went very well to order and also the delivery was before the expected time. So both were excellent. You have to know that the purchase was a gift to a member of my family and as of now, the patio umbrella is still in the box, so I do not know how is the patio umbrella, hoping this will be before the end of the summer.

May 30, 2026
Aosom CA logo

Reply from Aosom CA

Thank you for leaving us the review and letting us know your concern about the product.
At Aosom, we highly value the opinions of our customers. We apologize for any inconvenience caused and will ensure to pass on your feedback to the relevant department for further action.
If you have any questions or concerns regarding your purchase, please do not hesitate to contact our customer service center at customerservice@aosom.ca or call us at 1-877-792-6080 (9:00-4:00 PM Mon-Fri) to get further assistance.
Thank you for choosing Aosom.

Rated 5 out of 5 stars

Fast delivery

Fast delivery
Quality of flower beds is excellent but could have a pound in brace in centre of long side they tend to bulge but overall real quality

May 26, 2026
Rated 4 out of 5 stars

Shipping was fast

Shipping was fast. Gazebo looks good other than the bars spaced too far for some of the screen holders and a dent in one of the bars.

June 2, 2026

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