Apollo’s are great scooters! Definitely a head turner. But it also becomes a head scratcher how a Bluetooth disconnect during a firmware update turns out to be a controller replacement at the end. Aft... See more
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Apollo Scooters produces quality scooters that are designed, developed, and tested at our HQ in Montreal, Canada. From our innovative designs, industry-leading warranty, and tech/customer experience-focused approach, we're proud to be a leader in the micromobility space!
3700 Saint Patrick, H4E1A1, Montreal, Canada
Replied to 90% of negative reviews
Typically replies within 1 week
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I had a great experience with apollo just purchase the apollo go and they help me with an email issue and for me to get the latest update on my delivery and as for the go it is amazing 👏 build quality is great and set up was simple

Reply from Apollo Scooters
What can I say man .. thanks Apollo for helping me out with my v2 phantom throttle . The attention yall put on your customers is great . God bless you guys be safe 🙏🏻

Reply from Apollo Scooters
Great scooter, good quality, eye catching, and best customer Service I have had in ages!

Reply from Apollo Scooters
Another amazing encounter with Apollo they got me the right parts and there going be here in 2 days insane shipping like always thank you Apollo

Reply from Apollo Scooters
Absolutely loving my new Apollo Air Scooter! 🚀 The ride is super smooth, stylish, and way more powerful than I expected. Perfect for zipping around the city and it feels like flying on wheels!
There was a tiny hiccup with the charger (it turned out to be faulty), but Apollo’s customer service was incredible and quick response, super friendly, and they sent a replacement right away. 🙌
Totally impressed from start to finish. If you’re thinking about getting one — do it! You’ll love every ride! 🛴💨

Reply from Apollo Scooters
Quick response to my email, with lots of helpful advice.
Definitely recommend Apollo to everyone I know that rides a scooter.

Reply from Apollo Scooters
Apollo scooters are always very helpful.Kind and quick with responses.I wouldn't recommend any other scooter brand to anyone as I know, Apollo will always look after their customers.The best of their ability

Reply from Apollo Scooters
I am riding my Apollo City on a daily basis, in Montreal, and after almost 600km, I confirm the quality of this best-in class e-scooter. Performance is exceptional, the product is well designed & engineered, I feel very safe riding on high quality materials, acceleration is amazing and riding is very smooth on every road with the suspension!!!!
RxR

Reply from Apollo Scooters
Perfection. I've ridden the GO now for 150+ miles (240+ km) and can attest to this thing being an absolutely gnarly shredding machine. The speed and range estimates were 100% spot on in my experience (and I have a high bar for performance). The power and efficiency of this thing are wild. It accelerates like a jet ski, has powerful regen braking, and costs almost nothing to charge. I've only had one minor issue with it (which was my fault if anything) and their customer service helped me out immediately. The GO is a perfect balance of performance and portability.

Reply from Apollo Scooters
Apollo scooters this one that best companies out there I mean they are the best to get back to you ASAP. Their scooters are just in my opinion way better than every other company by 10. Customer service warranty everything they have is 10 out of 10. People need to realize this and quit buying junk scooters and just pay a little bit more or just save and take your time shopping because Apollo is way better than anybody else. By 10 on a scale of one to 10.

Reply from Apollo Scooters
First rate service for a fledgling company with a bright future! It's nice to see, during a period of intense growth, that Apollo is able to keep such personal account of the singular customer and make them feel valid. You won't get better service anywhere.

Reply from Apollo Scooters
The apollo support team has a Fast response and great communication regarding on scooter problems and troubleshooting

Reply from Apollo Scooters
Well, just viewing their website it gives a really good feel about how much hard work and dedication they have with their scooters. When emailing with one of the staff they were well mannered and quick to respond. I have absolutely no issues with them or the website at all. Their newsletter is a pleasure reading whenever I see it in my email inbox.

Reply from Apollo Scooters
So far its been only 3 weeks but it has been so much fun. If you constantly throttle it to the max say goodbye to the battery but if your chillin at 30kmh its going to be a long ride . The power was surprising and 50kmh its friggen fast . I thought I needed faster but its plenty for now. Brakes kind of suck but if your careful you shouldn't hit any cars if they jump out. One last thing is the brakes and the throttle are far apart so if you have little hands good luck lol. .....then the rubber mat started peeling

Reply from Apollo Scooters
The staff at Apollo is always quick to respond and answer my questions.

Reply from Apollo Scooters
Greet and very nice experience with Apollo customer service

Reply from Apollo Scooters
I bought the Phantom v4, about a year ago. It came with a broken throttle connector. I was so eager to ride, I didn't even care. Well, the throttle broke during normal use. Fast-forward to why I am writing this review. I ordered a new throttle, because the Apollo website says they finally have it in stock. This appears to be a lie. I ordered over the weekend, got a tracking number on Monday. It is now Wednesday, and the tracking still says Apollo only printed a label and the post-office has not received the package. I understand this is common business practice, however I paid extra for expedited processing. How is Apollo going to take my money, for an additional service they upsold me on, while knowing they cannot expedite the shipping of something that they are not in possession of?

Reply from Apollo Scooters
Had an inquiry resolved very fast by their support team member (Amine). Replacement part arranged same day and shipped out super fast. Recommended!

Reply from Apollo Scooters
First off the scooter(GO)is great quality.She is not the fastest or prettiest but it has been a tough and durable ride.later i had trouble with shipping when i ordered mirrors.
after a while The apollo team went through hoops to please me.
I am not an easy customer to please but i am fair.
I am 60 yrs old so i can tell you this is a very unique and positive experience.
they made me happy and soon i will be buying an upgrade and the city or pro might be in my future.

Reply from Apollo Scooters
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