Arachas - Donegal Reviews 7

TrustScore 4 out of 5

4.0

Rossview Business Park, Port Road, Letterkenny Co. Donegal, F92Y96F Donegal, County Donegal, IE


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See what reviewers are saying

Rated 5 out of 5 stars

Sinead has a great phone manner, answered all queries and renewed my policy very quickly making the process painless.

Company replied

Rated 5 out of 5 stars

Yvonne was professional and friendly.got my renewal sorted and gave me options clearly.

Company replied


Company details

  1. Insurance Agency
  2. Auto Insurance Agency
  3. Caravan and Motorhome Insurance Company
  4. Commercial Insurance Company
  5. Home Insurance Agency
  6. Insurance Broker

Written by the company

As Ireland’s largest nationwide insurance broker, Arachas has got you covered. We're here to help you on your insurance journey by delivering innovative products and exceptional service. Our aim is to make your insurance life as easy as possible - no fuss, just great cover. With over 50 years’ experience, we've built trusted relationships with our clients and insurance partners. We invest in and support our people so that they can deliver the best possible outcome for our clients. We have excellent cover available to suit a multitude of risks and more importantly, we use reliable, high quality insurance providers to give you peace of mind so you can go about your day without stressing over your insurance. We Offer: * Car Insurance * Home Insurance * Travel Insurance * Young Driver Insurance * Van Insurance * Mobile Home Insurance * Taxi Insurance * Education Insurance & many more..

We'll Protect What You Love & Make Insurance Easier.

Written by the company

90% of Customers Stay With Us Year On Year
As Ireland’s largest nationwide insurance broker, we’ve got you covered. We offer you more choice from trusted insurers. Choose the policy and price that's right for you.

Contact info

  • Rossview Business Park, Port Road, Letterkenny Co. Donegal, F92Y96F, Donegal, County Donegal, Ireland

  • 074 93 81100

4.0

Great

TrustScore 4 out of 5

7 reviews

5-star
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3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Sinead has a great phone manner

Sinead has a great phone manner, answered all queries and renewed my policy very quickly making the process painless.

April 21, 2026
Unprompted review
Arachas - Donegal logo

Reply from Arachas - Donegal

Hi James, thank you for your review. We're delighted you had a positive experience with Sinead.

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful

April 2, 2026
Unprompted review
Arachas - Donegal logo

Reply from Arachas - Donegal

Hi Mr Mccole, thank you for your review. We're delighted you had a positive experience with Arachas.

Rated 1 out of 5 stars

Pathetic service

Pathetic service , waiting weeks for insurance certificate to be issued and don’t read their emails.

February 5, 2026
Unprompted review
Arachas - Donegal logo

Reply from Arachas - Donegal

Hi Pure Purple Studios, thank you for the review & we sincerely apologise for the negative experience you had with Arachas. We take pride in servicing our customers in the best possible manner and this feedback will be taken very seriously. In the meantime, we have requested some information from you, which will help us to contact you as soon as possible.

Rated 5 out of 5 stars

Yvonne was professional and…

Yvonne was professional and friendly.got my renewal sorted and gave me options clearly.

January 29, 2026
Unprompted review
Arachas - Donegal logo

Reply from Arachas - Donegal

Hi Eamonn, thank you for the positive review. We're delighted you had a positive experience with Yvonne.

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