This guys make truly beautiful, high-quality watches. But what really sets them apart is their customer service — incredibly warm, attentive, and genuinely caring. They take the time to listen, help,... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Brilliant and very quick customer service! I thought my watch arrived with a scratch, which actually turned out to be my error in not removing the protective film - which made it appear to have a mark... See more
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up,... See more
Wow what an amazing experience, the service I received from ordering my son’s special 18th birthday watch to receiving it was. Nothing was too much trouble and all questions answered swiftly.I would h... See more
4.8
Excellent
380 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Birthday gift.
My Architect watch was a birthday gift and I'm really pleased with it. Lovely design good service.
Would definitely recommend.
September 1, 2025
Unprompted review
Perfect classic elegant watch
Got my fiance a watch for our anniversary present, he absolutely loves it and it looks so elegant, needed it delivered within a few days before I left for France. Time will tell how well it holds up, pun intended. But looks and works great so far and was delivered quickly
August 31, 2025
Awesome quality and service
Excellent service and great quality watch. Extremely happy with everything
August 31, 2025
Leather strap for watch
I previously purchased a watch of which I was very pleased.I decided to buy a leather strap for same.The only problem I had was the package was sent elsewhere.I kept getting messages saying it was on the way.After a week it arrived
August 19, 2025
Good backup service
Stylish watch which unfortunately didn't run when received. This was returned and rectified within a few days. Good backup post-sales support. My wife loves her watch, bought as a present.
July 30, 2025
Good work!
Ordered replacement strap for my Zephyr. Happy with purchase, delivery with regular updates from the delivery service / Royal Mail.
August 9, 2025
Had to return a watch strap
Had to return a watch strap. Immediate reply. Very efficient.
August 13, 2025
Delighted…
Delighted with the watch and inscription. Makes such a lovely and special gift. Watch is great - good weight to it and looks well made and modern.
August 13, 2025
Lovely watch
Lovely watch, quick delivery and any queries were answered very promptly.
Overall very happy with the purchase.
July 30, 2025
Beautiful Watch!
Fast Delivery. Inscription clear and readable on the back! Beautiful watch - looks far more expensive than it was. And, most importantly, husband very pleased with his present! :)
July 21, 2025
Super service A+
Ordered this watch for a family members special birthday
Even better in the flesh
A delicate, elegant timepiece that will be a classic
June 29, 2025
Watch exactly as advertised.
Watch exactly as advertised.
Delivery of watch very smooth.
Timing of watch accurate(so far!)
July 10, 2025
Easy and simple to order and customise.
Easy and simple to order and customise.
Product is amazing quality and engraving is beautifully done
Very quick delivery
Will definitely order again
June 29, 2025
excellent service
excellent service - even called to check a spelling error (made by me!) and ensured it was fixed before sending. Really quick delivery too! Would highly recommend. Thanks again!
July 8, 2025
anniversary gift
Gifted the watch for my husband for our 1st year anniversary and he loved it so much! He was in tears when he saw my handwriting on the back of the watch. I'm happy about this purchase
July 7, 2025
Great quality and quick turnaround with…
Great quality and quick turnaround with the engraving
July 4, 2025
Perfect gift experience
Was easy to order and leave a personal message that was inscribed onto the watch. Really fast delivery and excellent packing. Overall a perfect company to buy the perfect gift from.
July 3, 2025
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