Ashworthopticians Reviews 6

TrustScore 2.5 out of 5

2.4

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Company details

  1. Optician

Written by the company

Family run independent opticians serving the communities of Cheadle and Heald Green for over 100 years


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Run down, tatty, poor service

Used to be a great opticians with excellent service when Mr Ashworth owned it, until it went under new ownership!
The general pracitce is tatty and run down with empty racks and virtually no frames in stock.
Always demanding to take photos of back of the eye to boost revenue.
The receptionist never answers the phone despite being sat next to it.
Time to change opticians.

March 12, 2026
Unprompted review
Rated 1 out of 5 stars

Ashworths Opitican Healdgreen

Thought I would try Healdgreen Opticians as Local to me . I arrived on time . I was told the test for the photos of the back of the eye were £35 ( I paid £10 at my other Opticians)and thought this was expensive . I then had to wait 45 minutes to be seen. Finally got started and the Optician was sneezing and full of a cold ( I have a immune problem) so I said my Thankyous and left. Bad experience for me unfortunately

May 7, 2026
Unprompted review
Rated 1 out of 5 stars

Appalling Experiences

Sadly Ashworths is no longer under the management or control of the now retired Mr and Mrs Ashworth. Since November 2022, I’ve been in and out of the Heald Green shop having been tested and re-tested in order to get my prescription right without success. The final straw was me receiving a birthday text message for my dearly departed father who died 7 years ago. The incompetency of the staff holds no bounds. I will not be returning to Ashworths and feel that the good name is being badly let down. 0/10 for effort.

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great optician

My husband and I have been going to Ashworths for over 40 years, we use to see Mr Ashworth senior and we now see Ian, we would not go any where else. The service is excellent nothing is to much trouble. Can not recommend them highly enough.

October 19, 2021
Unprompted review
Rated 5 out of 5 stars

100% Satisfied

Have used Ashworth Opticians for many years now, the service is always brilliant from the booking of appointments to fitting of spectacles / lenses and after-care.

The service is always caring & considerate, never rushed and they always provide the right level of support when you need it

Would have no hesitation in recommending the practice to anyone looking for an optician who will look after you and provide the service your eyes deserve.

July 15, 2021
Unprompted review

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