A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more
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Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear expla... See more
As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuri... See more
Dr. Li went over the information I had provided and confirmed the information. Based on my symptoms she had recommendations to help me deal with my elevated blood sugars pending my receiving the me... See more
Company details
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Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
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4.8
Excellent
4K reviews
Asks customers to review
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Dr Katz was awesome!
Dr. Katz was friendly, thorough, understanding and kind.
He really helped!
Response time was quick.
May 14, 2026
Speed of the solution.
May 13, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I gave up after 2hours.,
The fact that I had to wait until 10:45 pm to get help from the doctor. Was not very good. They tried connecting me earl with a dr. Winder. It didn’t go through.
May 13, 2026
Reply from Askadoctor
Hello Kris,
Thank you for reaching out. I’m sorry to hear that you haven’t received a response from the Expert within your expected time frame. If the response wasn’t helpful, we encourage you to reply directly to the Expert and explain why. This allows them to improve their answer or opt out so other Experts can step in. Other Experts will also see that you're still seeking help and may offer additional insights. You're free to choose which response to rate positively, or you can leave it unrated if you're not satisfied.
Remember, follow-up questions are free as long as they are posted in the same thread. Just use the reply link to continue the conversation with your Expert.
Regards,
Aiah, JustAnswer Customer Care
AiahIM@justanswer.com or 1-800-805-5962
Very thorough analysis of patient
May 13, 2026
Great service
First, I was able to speak with a doctor quickly - about 10 min. The doctor was very helpful, knowledgeable and professional. Very convenient service. I would recommend it to everyone
May 13, 2026
This is a very good place to get easy…
This is a very good place to get easy and reliable advice from a health care professional on line or via telephone. It is very important to me, to avoid having to make unnecessary trips to the MD. I received instructions to use an OTC medication along with other maintenance information.
May 12, 2026
All my questions were answered.
May 12, 2026
The doctors listen to you, give great feedback and resolves any matters!
The doctor showed concern to the matters at hand. Advised what needs to be done and resolved all concerns.
May 12, 2026
Dr.Oglesby was amazing in explaining…
Dr.Oglesby was amazing in explaining the questions and concerns I had about a bug bite.The Dr. is a favorite of mine and has always provided excellent care and service.
May 12, 2026
I was told by your chatbot
I was told by your chatbot, that it was a one time payment of $5, which was incorrect
May 11, 2026
Reply from Askadoctor
Hello,
Thank you for contacting us. I understand how this situation may have caused some confusion, and I appreciate you bringing it to our attention.
After reviewing your account, I see you agreed to a monthly membership that includes the following charges: a one-time join fee of $5 and a monthly membership fee of $65. This covers your first question and any additional questions during your membership. These terms are detailed on the Offer Details page, which explains the subscription and automatic charges.
I can confirm that your membership was canceled on May 11, 2026, and no further recurring charges will be applied.
If you have any additional questions or need further assistance, please don’t hesitate to contact us.
Best regards,
Aiah, JustAnswer Customer Care
AiahIM@justanswer.com or 1-800-805-5962
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