Belfast International Airport Reviews 250

Pathetic! Second time in few weeks waiting in baggage reclaim for over 40 mins. There can be no excuse for this other than not enough staff or an airport that is poorly run. Either way, customers suffer!!!

What a dirty place, went to go into cafe opposite Aelia duty free and promptly walked out after seeing how dirty the floor was including half eaten food thrown on floor (still there after 30mins) Tables not cleaned - just what I have expected place to be as a fairly regular flier. Also, ATM's charge £2.50 for the privilege of accessing your own cash - rip off Belfast International Airport - 3rd world standards. I would love to include a photo but there is no option to attach one!

As I write this I’ve spent over an hour in a very lengthy queue at security. The reason for the queue wasn’t the amount of people, but rather the fact that they only had 2 of the six lanes open and one of those was for priority passengers. The word omnishambles was made for the farcical nature of this operation.

You then get through to find your flight is delayed by 90 minutes and the Starbucks cafe has next to no free seats, lots of dirty tables and the water bottles are luke warm and no, they don’t have any ice.

This has been the very definition of a Mickey Mouse travel experience, if not third world travel it can certainly take pride of place in the second world category.

Security is a joke always long queues rude security staff who look like they’ve done a 24 hour shift need to send them to Edinburgh airport security to see how security should be done !!!! Worst airport on the planet !!!!

Obligatory £3.00 just to drive past the joint?
Robber barons or what.

Never fails to disappoint. Hate the fact that we have travel out of here. Overpriced, dirty and the security staff must do special training to be exceptionally rude and snappy. Flew out of Dublin a few months back and a completely different experience.

A microcosm of all things norn iron. Over-exaggerated, over stated and no more international than norn iron is a"country" or Belfast a "capital city". 2 airports for a town the size of Hull. this one by far the worst, tacky, outdated, disgusting and in truth, a fair representation of all things "norn iron" The day Easyjet pull out of this hole there'll be no flights left !!! Mickey mouse airport for a mickey mouse corner of Ireland. Airport full of drunks, bigots and slot machines , AVOID !!! Use Dublin Airport - a real international airport, sheer quality compared to this figment of unionists warped imagination -- international my a--e hole

Only plus point was security. The staff in the priority lane where professional and very polite. Toilets discussing, food hall is joke, burger king was a mess, rubbish everywhere and the food was overpriced and shameful. Good luck trying to find a seat.

The baggage area is a disgrace. You get back from your holiday in a good mood & then have to wait 1 hour for the baggage belt to start. It's a bad end to your holiday. I should be use to this at Belfast Airport but everytime I leave furious.

I think the price rise of 300% for pick up zone is the cherry on the cake for this dreadful place. Absolutely filthy!

Our Jet2 flight, LS306, from Faro 0n 1 July 2023, arrived into BFS at 13:55. The aircraft was parked at the remotest stand on the international apron. There was a long walk through an antiquated tunnel passage way before climbing some concrete steps to join passengers from another two arriving flights into the queue to passport control where there were only four Border Force personnel in attendance. That would have been almost 600 passengers to be scrutinised by four personnel.

Having eventually got through passport control, we arrived at the building housing the baggage belt conveyors. At first, only one of the two belt conveyors was in operation. After a long wait I picked up the first of our two suitcases. I waited for the second one but it didn’t appear. In fact, the belt conveyor had no more baggage on it. Then I heard the second belt start up and found my other suitcase on it. What a service. We left the airport building exactly one hour after arriving on stand.

This airport is a disgrace and an embarrassment to the country and certainly a poor image to any tourist or visitor arriving in Northern Ireland. The so called international section of the airport needs to be demolished and rebuilt and a much improved management introduced.

Absolutely awful airport service, dirty service areas and slow security lines as staff seem to be very slow. Parking service awful paid £50 plus to have the gate not recognise the license plate, waited 5 minutes for someone to answer the “help service”, not even an apology or anything. The prices of the airport have skyrocketed while the quality of service has plummeted.

They couldn’t even open the door to let us out to our waiting plane….
Then we were told that the air traffic control were under staffed and needed a break so it’s a 45minute delay on top of the time waiting for the door to be opened
SHAMBLES!!!!!

Poor choice of food and stores, no place to sit usually and today I had to wait 45 min for a taxi ride to my hotel.
The whole place is in dire need of upgrading.

Travelled through the airport on my holidays last week and noticed security had been improved. Did not have to wait too long to get through however once we entered the departure lounge there was nowhere to sit.

Obviously this airport cannot cater for the amount of people travelling through. Long queues at all bars and restaurants.

This airport is supposed to be an international airport however they seem to not be able to deal with 2 aircraft on the ground at one time.

Landed back into BFS this morning at 02.35 hours and only received baggage at 03.45 hours. This is unacceptable for an international airport. No announcement or reasons given for the wait. An update from airport operations may have helped given the amount of very young children crying due to tiredness.

Walking towards the passport control in arrivals is so dated and dirty, with rusty old seats which you certainly would not want to sit on and dirty carpet.

Hardly a good 1st impression for any tourists arriving into the 'international'airport from anywhere else in the world.

Parked at McCauslands Airport Car Park for 2 weeks. Our flight from Cyprus arrived in Belfast 15/6/23 at 2am and by the time we got our luggage it was about 2.30. There were a large number of people waiting for McCauslands courtesy bus to take them and their luggage back to get their cars. Only one bus arrived! Whilst Park & Fly & Cosmos had several return journeys back to their destinations. We and many others waited so long for the McCausland bus to return that the drivers from Park & Fly & Cosmos very kindly took all the passengers to McCauslands to get their cars! Won’t be booking with McCauslands again!! Will definitely be booking with Park & Fly or Cosmos 👍

Shocking experience again and again, too many faults with this dirty hole to mention...never will I travel from or to this airport ever.

This airport is a complete shambles.
This is the second time in a week that I have waited in excess of 30mins after arrival for the ground handling staff to get stairs to the aircraft??

Must be the worse airport in Europe !! FACT

Bunch of cants raising the pick up zone price by 300% during an alleged cost of living crisis. Why? Increased costs to open and close a barrier?
Don’t normalise the money grabbing of the City Airport.

I would give this airport zero stars if I could. Flight from Gran Canaria landed on time 1.20 am today Monday 12 June. Still waiting for my luggage at 3 am. It’s a joke. First no staff for steps. Then ages through passport control. Been told covid is the problem. Seriously 3 years on !! Also planes arriving together ( these planes were scheduled not a surprise!!) No info given. I would suggest the airlines stop using this airport as their clients are getting a terrible service. It calls itself an “International “ airport what a joke. From arriving to getting our luggage was almost 2 hours 😡😡 Avoid. ….