Placed an order on 1/23/2025 and have not received it. No way of contacting the store through Shopify because it no longer exists. Can’t file a complaint on Shopify because I don’t have access to the... See more
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See what reviewers are saying
Beloved is a complete scam. They string you along for months, making you believe your order will eventually arrive, only for it never to materialize. Their customer service engages in endless back-and... See more
I ordered a Christmas gift for a friend on December 6th. It is now January 24 and I am still waiting on an update, as I haven’t received an email, tracking number or update of any kind. I’ve used th... See more
Total scam as others are saying. Ordered 2 items and after 6 weeks reached out for a status update. The customer service email and website portal had been deactivated. All emails to customer support b... See more
Company details
Information provided by various external sources
Beloved Shirts is a brand that says it's ok to wear pizza on your clothing. Or anything else you want, really.
Contact info
158 South 100 West, 84601, Provo
- info@belovedshirts.com
- belovedshirts.com
1.2
Bad
679 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a great experience with Beloved…
I had a great experience with Beloved Shirts. The items they carry are so much fun and they are made really well. The quality is fantastic. Can’t wait to look for my next from them.
August 12, 2022
Unprompted review
Everything is AWESOME!!!
I am so pleased with my items from Beloved! While I was a little scared of some of the other reviews, I went ahead and gave it a try, and I am SO impressed with the quality of everything I received! I will definitely be ordering again!
September 7, 2022
Unprompted review
Ordered a shirt on 8/8/22 for an event…
Ordered a shirt on 8/8/22 for an event on 8/28/22...web site said plan on 10 days production...it has been 16 days and still no tracking so I guess it is still in production? whatever that means...I think offering speciality clothes that would probably be used only for a special themed event (like a Kermit shirt) would mean time sensitive customer service would be a good idea. Shark tank...who cares...where’s my shirt? I emailed and got the same nonsense reply...so sorry for the inconvenience...how about offering a refund and being up front on your website that everything takes a month to produce and ship...beloved...sorry unloved!
August 24, 2022
Unprompted review
Reply from Beloved Shirts
Hi John,
Ely here from Beloved. I am really sorry for the inconvenience. I understand the urgent need for your item. But I would like to clarify the production and shipping period. Your order was placed on the 8th of August and this kind of item is a made-to-order item.
For made-to-order items, our normal crafting period would have 10 business days plus the 8-12 business days shipping period. We apologize if the tracking number hasn't updated immediately to you since it needs to be manually entered into our system. But I can guarantee that your order was shipped the day the production ends and you may be able to check this with your tracking information that has been updated today.
Right now, your order is already in shipment and we won't be able to process a refund since it is still in shipment. However, you can request to return the item once it is delivered. You may check our return and exchange policy page for this.
Again, we can help you with your request once the item is returned to us. Just let me know about your return request so I can provide full instructions on how to return the item.
I hope this helps and have a great day, John!
-Ely
Order #4117 - Made an order on August 4th, no delivery yet and no tracking. Ridiculous
I ordered a romper on August 4th and I haven’t received any tracking information whatsoever. I emailed the company and received no email back. Very bad customer service. When something is ordered, you should receive tracking immediately. It’s been 8 days and I have nothing. I have a party on the 19th and I was going to wear this romper and they don’t seem to care about their customers. I better get my order asap.
In response to Ely’s answer, their website doesn’t specify when something will be shipped after you buy something. You’re basically left in the dark unless you email them afterwards. Complete joke.
August 12, 2022
Unprompted review
Reply from Beloved Shirts
Hey Paul,
Ely here. I am sorry for this inconvenience. I am sure I was able to attain all you inquiries and had provided you all the details right after you inquiries. Still, we apologize for any inconvenience you have experienced.
Upon checking it here, I believe we are still in 6 business days from the date you placed the order. Our production period for made-to-order noncustom items would have a 10 business days crafting period plus another 8-12 business days shipping period. I understand you need the item on the said date. Again, we apologize. We won't be able to guarantee the delivery of the item on the said date you've mentioned. Still, we care about you, Paul. I have provided you all the necessary answers and option to your inquiry. The tracking information has been updated in your order.
Let me know if you need further assistance.
-Beloved Team
Please call me about order #3776
Please call me about order #3776. Sent the company an e-mail this morning via your website. After reading all of the negative reviews, I already can anticipate that I won't get a response.
July 19, 2022
Unprompted review
Reply from Beloved Shirts
Hey Roger!
Ely here from Beloved. I'm here to help!
I sincerely apologize for the inconvenience. I believe we already had a converstaion of your order and request via email. Also, we did get back to your messages as soon as possible. For your order, rest assured we will send you updates on this soon.
As always, please don't hesitate to reach us.
Thank you and have a great day. Stephanie.
Horrible quality
Ordered a bathing suit and doesn't even look or feel like one, poor quality especially for what I paid for it. Will not be ordering from this site again. Do not recommend. Emailed company and they were going to charge me a restocking or if I wanted store credit definitely would not want store credit after seeing how my purchase was made.
June 15, 2022
Unprompted review
Reply from Beloved Shirts
Hi Sarah!
We sincerely apologize for your experience. We understand this inconvenience. Please know that we do have a return policy which we follow which I think what our representative advised you. We are here to help you with your order. Let us know how we can further help you.
Did not respond to status requests
Did not respond to status requests. No tracking information. 11 days and NOTHING !!! Never again. This is BS
June 3, 2022
Unprompted review
Reply from Beloved Shirts
Hey Betsy!
We understand your situation and we would like to help! For us to assist you accordingly, may we request for your Beloved Order details. Please send it to our email hello@belovedeverything.com and we'll surely give you all information about your order.
Good looking sweatshirt
Good looking sweatshirt, fit nice and arrived on time
May 25, 2022
Unprompted review
Reply from Beloved Shirts
We appreciate your wonderful and honest feedback, Tricia!
We will do our best to get that additional star for your future purchases!
Thank you for choosing Beloved, Tricia!
Ordered the long denim jacket it took 3…
Ordered the long denim jacket it took 3 months to get here and it looks NOTHING like what they show on their website. I would love to return and get my $$ back. It’s too small as well. VERY CHEAPLY MADE. Can’t seem to find a customer service phone number or any return information. Total loss of $60.00.
May 10, 2022
Unprompted review
Reply from Beloved Shirts
Hey Shannon!
Gin here from Beloved. I would love to help you with your order. We definitely have customer service email for your return as well. I'll be more than happy to assist and reach out to you however, both name and reference number you have provided is not registered to our database. May I please ask for your order number for your reference and for us to assist you accordingly.
LIKELY FRAUDULENT
Ordered a pair of shorts 11 days ago for an event happening in 14 days and have not received any update on shipping. Wrote the company yesterday providing order details and asking for an update and still no response. 2-5 days for processing is standard but 11 days with NO update on a tracking link is absurd, especially in a non-holiday period.
March 29, 2022
Unprompted review
Reply from Beloved Shirts
Hey Alex!
Gin here again. I have responded to your email regarding your order update request. As I have mentioned, the item you ordered is part of our pre-ordered collection which takes a while to arrive as we mentioned on the website. Please know that we are currently trying to resolve this matter with you through the email response we sent. Rest assured, that our goal here to is ensure that we give you the most satisfying resolution we can.
On the fraudulent part, please know that we are still a small team, responding to emails as we note on our website might take 24-48hrs. Your patience is greatly appreciated!
Unresponsive
Unresponsive. Ordered a hoodie a week ago and they haven’t sent anything since, even when I tried to contact them via email.
March 23, 2022
Unprompted review
Reply from Beloved Shirts
Hey Roger!
Gin here from Beloved. I'm here to help!
We are trying to send you a message to give you update on your order. However, the order that you made with us did not include an email address for us to send you details. Last 16th of March, we reached out to you by your mobile number for the confirmation of your order. I apologize sincerely for the inconvenience. Please know that your order is still in production as all of our items are made-to-order and takes a while to complete. For us to update you through your email. Let me send you a message through your mobile number to request for your preferred email address. Rest assured, we will send you updates on this soon.
Thank you and have a great day!
Doesn't respond and Doesn't deliver
Ordered A hoodie 2 weeks ago and have sent 3 separate emails asking about the status on my package after the order was confirmed but have yet to receive a response and am still waiting.
March 12, 2022
Unprompted review
Reply from Beloved Shirts
Hey Ben!
First, let me apologize for the delay and inconvenience. I was able to confirm that your order has been shipped out and is headed your way. Please check the separate email we have sent with the tracking details. Do note that your order is a made-to-order item which require production time prior to shipment. Rest assured, your order is already in transit.
Your patience and understanding are greatly appreciated, Ben! We are a small team which sometimes takes a while for us to respond.
Slow and unresponsive
I ordered a shirt through their website almost three weeks ago as a birthday gift and aside from an email acknowledging the order, I have not heard anything from them and when I sent a message four days ago asking what has happened, they did not respond. I'd suggest going elsewhere where there's more urgency to get orders out in a reasonable timeframe.
March 4, 2022
Unprompted review
Reply from Beloved Shirts
Hi Jonathan!
Gin here from Beloved. I'm here to help! :)
First, let me apologize for the delay in response. I was able to check your order and I'm glad to inform you that it has been shipped out and is headed your way. Please check your email for the tracking details for your reference.
Please note that our items are made to order which requires certain number of production dates due to its print on demand status. Your patience and understand are requested.
Have a great day, J!
A truly great product!!
A truly great product and fast shipping definitely worth your time to shop here
December 16, 2021
Unprompted review
Reply from Beloved Shirts
Hey James!
Thank you so much for your 5-star review especially on your feedback on both our product and our delivery process. Truly, we are trying our best to make sure that we give you the most satisfying service we can.
We look forward to your future purchases!
Thank you so much for choosing Beloved! :)
I waited three months for my order just…
I waited three months for my order just for it to get sent to the wrong address… literally I’m so pissed 🤨 they sent it to Kansas when I clearly live in New York and I wrote New York as my shipping.
December 8, 2021
Unprompted review
Reply from Beloved Shirts
Hi Mag Bag!
Gin here again. I am really sorry for what had happened. Please know that we are making sure that you will receive your order. I have checked this and at the moment, we are now arranging the shipment of a new item. On behalf of the team, I sincerely apologize for this inconvenience and terrible delay. Please check your email for my direct message with the tracking number for your order.
Your understanding is great appreciate, Mag.
Don't hesitate to reach out for anything else.
I ordered from them in the past and…
I ordered from them in the past and they went above and beyond and I got exactly what I ordered. It also came sooner than I expected as well I expected it to take 1-2 months but it took 2 weeks. The reviews here made it seem I would never get my order for months or that it would be shoddy work but that was not the case.
My only complaint now is that belovedshirts redirects to a new website. Unfortunately the new website is lacking features the old one had. In the old website you could customize both sides of your shirt or sweater and align it perfectly. In the new website you are only allowed to upload an image on one side and they don't even show you a preview.
I hope they go back to the way it was before or update this new website to be more intuitive as it was in the past.
December 8, 2021
Unprompted review
Reply from Beloved Shirts
We sincerely appreciate sharing your experience with your order. Also, your review on our transition from our old website to the new is very helpful for us to know how to further improve.
This is by far is the most honest and transparent review we have received. We hope that other customers who have been checking our website and are tempted to purchase finally decide with the help of your review. We look forward to continuously having you as our customers.
Thank you so much for choosing Beloved! :)
Failed Outreach and Delivery
Ordered an item from the company over 2 months ago (Oct 6th, 2021) still never received either a tracking number OR the product itself.
The company then rebrands to just 'BELOVED EVERYTHING" without notice which removed both my login info and order information. The only thing left is the charge sitting in my account with no return.
November 23, 2021
Unprompted review
Reply from Beloved Shirts
Hey Darren!
Gin here from beloved. First, let me apologize for your experience, please, allow me to help! :)
Your order is currently in the final stage of production and I do understand that we were unable to update you on our recent website enhancement, sincerely, I apologize for this inconvenience. Do know that if you open Belovedshirt.com website, it will still show and redirect you to the new one. Though we may have rebranded or updated our website, we will still follow through with your orders and are here to assist you.
Rest assured, we will be sending you details to track your order once it's ready and shipped out. You may also contact us through our live chat or our email.
Your patience and understanding are greatly appreciated, Darren!
POOR CUSTOMER SERVICE
Its been two weeks now and no updates on my order and my order number isn't working. I've emailed them and no response!
October 27, 2021
Unprompted review
Reply from Beloved Shirts
Hey Ashley!
Gin here from Beloved. I hope you're well!
I understand your frustrations on not getting updates with your order which is why I am here to help! First, I have seen that you sent us a message of inquiry today and one of our support team is now working on it. I apologize if there are times that it takes us a while to response as we are still a small team but rest assured, we are always going to update you.
Currently, your order is still in production and the next update you will receive is once your order completes this stage and be prepared for delivery.
I hope this helped! Don't hesitate to reach out, we're always glad to help you, Ashley! We are grateful for your patience!
I ordered September 22nd and still have…
I ordered September 22nd and still have received nothing. Now their website doesn’t work. My order number is 1035520 and they can’t tell me anything about it.
October 25, 2021
Unprompted review
Reply from Beloved Shirts
Hi Chad!
Gin here from Beloved. I'm here to help!
I understand that you've been waiting for your order's update. I have investigated on your order's status and I'm sorry about the delay but based on our logistics team, it has been shipped out and handed over to the courier. Please check your email or spam folder as one of our team's support sent your tracking details last 25th of October. However, the courier usually takes a while for their online system to update. Your patience is greatly appreciated on this. Also, you may continue your conversation with our team to protect your privacy and update you further.
Let me know if there's anything else we can assist you, Chad!
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY!
It's a SCAM !
I placed order for more than 100+ and they charged my card.
I have no access to may account now on their website.
I will be suing the company.
October 22, 2021
Unprompted review
Reply from Beloved Shirts
Hey Dora!
I hope you're doing well!
First, I would like to clarify that we are not a scam company. Our website has been changed and improved, which is why you were unable to access it. To check your order, you may go through our new website https://belovedeverything.com/
Sincerely, I apologize for the inconvenience. Please know that we are here to help! And for us to start, may I request for the order number or the complete name on your purchase. A copy of the confirmation email for your purchase would be much appreciated as well, this will help me identify which order you're pertaining to for us to provide accurate updates. You may also send us an email through info@belovedshirts.com with these information for your privacy.
We look forward to helping you soon,
Beloved!
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