Come on Benny's! You have great products, but reading other reviews on here, it's your delivery time that lets you down, badly! What are using, 'Snails Delivery Services'? Also, it's all very well... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery service was abysmal. They told me delivery would be on Thursday afternoon then changed that to early evening and then said by 9pm on Thursday. None of these delivery times were met. They then... See more
Excellent good-value products and first-rate delivery and follow-up service. Benny’s shaving brush is the best I’ve ever possessed: whips up a great lather and looks fantastic with a black glos... See more
I ordered the Saving cream, the product is good, I use it often. The delivery was very slow and the communication from Benny's non existent. I queried twice why it was taking so long and do they have... See more
Company details
Written by the company
Benny's of London | Luxury Essentials For Men
Contact info
Tuppens, EN9 2LQ, Nazeing, United Kingdom
- 01920481302
- contact@bennysoflondon.com
- bennysoflondon.com
Arrived within 2 days
Arrived within 2 days, package great and came in a lovely box, can’t wait for Xmas to give to family member
November 14, 2023
I am satisfied with the response to my…
I am satisfied with the response to my order. It seems to come fairly quickly.
October 27, 2023
Pleasure to do Business with
Pleasure to do Business with, 1st time of buying from them won’t be the last
October 16, 2023
DO NOT BUY
DO NOT BUY. The travel case comes with a sticky bar code label attached. You can remove the label but the sticky adhesive remains and spreads over the whole case if you try to clean it up with ordinary household solvents (white spirit, alcohol, nail varnish remover). I emailed Benny's but received no reply. I telephoned and Ben said he would send a replacement if I sent a second email, which I did but received no reply or replacement. I bought another one from Benny's website (since Ben said the label was attached by Amazon) but that also came with the same sticky label. I emailed again and again received no reply or action. So, only buy this (on its own or with the brush) if you are content to have a disfigured travel case, which is what I have after having paid for it twice.
September 26, 2023
I love this product
I love this product. Struggled to find it on my usual online sites. Very happy.
September 27, 2023
Great product collection was excellent…
Great product collection was excellent thanks 😊
September 1, 2023
Prompt and simple
August 31, 2023
No response from company
I haven’t gotten any updates on the order. It hasn’t been delivered yet (over two weeks since order), and multiple emails and contacts have gone unanswered.
August 16, 2023
Need to review their green policies.
Used before but usually buy from Amazon. For some reason it wasn't available there.
Please review your shipping. That amount of sellotape means that the packaging is no longer recyclable without spending a huge amount of time pealing it all off.
Or better still, put the product back on Amazon.
July 14, 2023
Super quality & speedy delivery
July 4, 2023
Love all the quality items available
Love all the quality items available, and now only use their shaving products.
Usually purchase from Amazon which I don’t like doing, but to be honest, they don’t charge for posting.
June 27, 2023
goods ordered not yet received
goods ordered not yet received . NO DATE FOR DELIVERY GIVEN
June 7, 2023
I never received my order
The order was finally delivered last week 07072032. The product is excellent
When will you get the shaving vlbalm back in stock ?
Regards
Michael Benn
June 4, 2023
Reply from Bennysoflondon
Good morning Michael,
We are very sorry, we had an internal IT issue which meant we couldnt gage if orders had been dispatched or not. Please contact us if you still have not received your order and we will send a new one out or issue a refund which ever you would prefer. Again I can only apologise for this.
Have a good week.
Best Regards
Ben
Benny's of London
We still haven’t received the item
We still haven’t received the item. Tracking still says it’s at post office regional depot!
May 22, 2023
Reply from Bennysoflondon
Good morning Mrs Freestone,
We are very sorry, we had an internal IT issue which meant we couldn't gage if orders had been dispatched or not. Please contact us if you still have not received your order and we will send a new one out or issue a refund which ever you would prefer. Again I can only apologise for this.
Have a good week.
Best Regards
Ben
Benny's of London
I placed an order for next day delivery…
I placed an order for next day delivery and two weeks ago and still haven't got it and this was for going away. I have now asked for a full refund
May 15, 2023
Reply from Bennysoflondon
Good morning David,
We are very sorry, we had an internal IT issue which meant we couldn't gage if orders had been dispatched or not. Please contact us if you still have not received your order and we will send a new one out or issue a refund which ever you would prefer. Again I can only apologise for this.
Have a good week.
Best Regards
Ben
Benny's of London
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.