Bennysoflondon Reviews 315

TrustScore 3.5 out of 5

3.7

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Rated 2 out of 5 stars

Come on Benny's! You have great products, but reading other reviews on here, it's your delivery time that lets you down, badly! What are using, 'Snails Delivery Services'? Also, it's all very well... See more

Rated 3 out of 5 stars

Delivery service was abysmal. They told me delivery would be on Thursday afternoon then changed that to early evening and then said by 9pm on Thursday. None of these delivery times were met. They then... See more

Rated 5 out of 5 stars

Excellent good-value products and first-rate delivery and follow-up service. Benny’s shaving brush is the best I’ve ever possessed: whips up a great lather and looks fantastic with a black glos... See more

Rated 4 out of 5 stars

I ordered the Saving cream, the product is good, I use it often. The delivery was very slow and the communication from Benny's non existent. I queried twice why it was taking so long and do they have... See more

Company details

  1. Toiletries Store

Written by the company

Benny's of London | Luxury Essentials For Men


Contact info

3.7

Average

TrustScore 3.5 out of 5

315 reviews

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Rated 1 out of 5 stars

Still no items received

Still no items received.
No replies to emails

May 6, 2023
Bennysoflondon logo

Reply from Bennysoflondon

Good morning Barbara ,

Sorry again for all the delays. Thank you for being so patient. Hopefully everything is now sorted.

Have a good week.

Best Regards
Ben

Benny's of London

Rated 1 out of 5 stars

Order has not arrived

Order has not arrived, followed up with an email which has been ignored

May 7, 2023
Bennysoflondon logo

Reply from Bennysoflondon

Good morning John,

We are very sorry, we had an internal IT issue which meant we couldn't gage if orders had been dispatched or not. Please contact us if you still have not received your order and we will send a new one out or issue a refund which ever you would prefer. Again I can only apologise for this.

Have a good week.
Best Regards
Ben

Benny's of London

Rated 1 out of 5 stars

The items were plastic

The items were plastic, I was expecting more so I’m very disappointed in the product I ordered. Definitely not worth it, more a novelty item or a gift that won’t get used

May 5, 2023
Bennysoflondon logo

Reply from Bennysoflondon

Hi Jordan

Sorry you feel this way. We do advertise what each product is made of. Please feel free to reach out and would be more than happy to assist.

Have a nice week.

Thanks
Ben

Rated 1 out of 5 stars

I didnt receive it

April 14, 2023
Bennysoflondon logo

Reply from Bennysoflondon

Good morning Gennaro,

We are very sorry, we had an internal IT issue which meant we couldn't gage if orders had been dispatched or not. Please contact us if you still have not received your order and we will send a new one out or issue a refund which ever you would prefer. Again I can only apologise for this.

Have a good week.
Best Regards
Ben

Benny's of London

Rated 5 out of 5 stars

This is an aftershave for men but I…

This is an aftershave for men but I love wearing Mayfair for a perfume. The smell is lovely and lasts all day. It smells like Creed but no way near the cost of it. Fantastic and definitely recommend to men and women.

March 24, 2023
Rated 1 out of 5 stars

Never Again

Ordered a shaving stand and brush back in February, 23/02, never received anything from them so contacted them and they reassured me they'd refund as they didn't have the items. Needless to say I never got any goods or a refund so I feel like this has been an expensive lesson in who to deal with.

February 23, 2023
Unprompted review

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