Excellent, prompt, responsive and eager to find a solution! Initially placed an order which was delivered to the wrong address (paid with Google PayPal, although entered different shipping address,... See more
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Company details
Written by the company
The Perfect Gift For All Occasions 😊
Contact info
Nationwide , United Kingdom
- 0333 015 0202
- Sales@berrybouquets.co.uk
- berrybouquets.co.uk
Replied to 31% of negative reviews
Typically replies within 2 weeks
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Amazing
Absolutely amazing service. The quality of bouquet was excellent and they looked beautiful. The bouquet arrived on time. Definitely recommend this company
Impressive service
So impressed with the service and quality. Absolutely will be ordering again 😊
Great purchase
I've never ordered anything like this before but I'm so glad I did. This was a gift for nurses and doctors and they were blown away with it. The fruit arrived nicely packaged and was fresh. Will be ordering a few as Xmas gifts.
Great Service delivered next day
Great Service delivered next day, arrived fresh and juicy and tasted yummy.
Will definitely be ordering a few as Xmas gifts.
The strawberry platter was amazing!
The strawberry platter was amazing!! Thank you Berry Bouquets. Definitely will order more soon ☺️
Nice gift
Received as a gift and pleasantly surprised.
Tastes delicious 😋
Excellent
Excellent, Thank you for always making my gift giving experience so easy. This is my 5th order now and the service has been exceptional. The fruit bouquets always look fantastic and the fruit has always been fresh. Can not recommend enough.
Tasty
Tasty
I love Berry Bouquets!! The way they decorate their fruit is absolutely incredible and the fruit tastes amazing!
😋😋😋😋
Scrumptious Bouquets
Got the strawberry platter for my in laws and everybody loved this! The chocolate covered strawberries were so yummy. Berry Bouquets is a little on the pricier side, but the chocolate dipped fruit is sooooo good! This is a cute platter for any event! Can feed about 7-8 people. I would say depending on how much everyone wants lol.
Delicious Bouquets
Delicious Bouquets
It’s pretty good. I have always ordered from Berry Bouquets and have had no issues. I love the different designs. The fruit is always fresh and the packaging is always perfect.
Excellent bouquet, excellent service.
Easy to use ordering and perfect delivery every time. Excellent bouquet, excellent service. Fast delivery. The recipient is very happy. Well done
Absolutely fantastic
Absolutely fantastic, fruit were well presented, fresh and it all tasted amazing. Thank you
Ordered many times
Ordered many times, my favourite is the celebration bouquet, a nice mix of fruits and chocolate strawberries. Always arrived on time and intact. Communication is great, always get a response within minutes on whats app.
Best Service ever
Best Service ever, another company let me down and I urgently needed a gift. Berry Bouquets delivered within hours and it looked fabulous. Thank you so much and keep up the great work guys 👍
Great experience.
Great experience.
I was worried about the recent reviews but customer service was great and reassured me that their issues were ironed out and my order would be fresh and delivered on time. My order arrived on time and looked fresh and beautiful. Recommend !
Do NOT waste your money
Do not buy from this company. I spent £44 on a bouquet of chocolate covered strawberries to be delivered on the same day (ordered at 9AM) and it was only delivered the next day at 11AM. The note on the package says it needs to be consumed within 4 hours and refrigerated so this means my order is now inedible and I just wasted my money on it. It was meant to be a nice birthday surprise and now I am embarrassed to even show it to the person it was meant to be given to. The box was damaged, the arrangement was on its side and half the strawberries didn't have chocolate on them. It was just a cheap ugly green pot with a head of lettuce inside (with leaves coming out between the skewers) with a weird set of crushed strawberries on skewers. I should have read the reviews before ordering, but now I know not to buy anything from this company again.

Reply from Berry Bouquets
I would give Zero Stars
I would give Zero Stars. Paid £41 for bouquet.
Apparently refused by my friend..gift addressed to a Kathy..refused by someone called Gareth. The proof of this is dubious. I tried to contact Berry Bouquets as soon as I got notification from DPD of this refusal. However the advertised text no and landline telephone numbers do not work, you just get a message saying that this number does not receive calls. I couldn't see a link to WhatsApp on the website but I have suggested that this would be a good idea. You can only email this company to complain to a nameless individual who signs emails Berry Bouquets. The emails I received following my last review were unpleasant to say the least. Please be aware, as there is no mention on the website, that if there is a delivery issue they will not contact you and they won't redeliver your shipment as it contains perishable goods. I have been refused a refund unless I remove my 1 star review and as I informed them I do not need a replacement as I had to buy some flowers which were delivered, thank goodness for Interflora. I can see from the reviews that I am not the only person who has been disappointed.

Reply from Berry Bouquets
There should be an option for 0 stars
There should be an option for 0 stars. Appalling customer service, paid for delivery before noon, didn't arrived for a birthday, tried phoning message saying not available. Got hold of someone on chat who suggested I phone DPD to see where my item was, awful customer service. They eventually
agreed to refund postage. Quality of bouquet was not great maybe £15 worth but cost £33! They also offered free upgrade on next order. To be clear I won't be ordering again and would certainly not recommend them to anyone.
The product is absolutely fantastic
The product is absolutely fantastic. I had an issue with dpd not delivering on the day I requested, however the customer service from this company was absolutely fantastic. They immediately ordered a new for next day delivery and it arrived. The product is amazing and the service is fantastic. Will definitely order from here again.
Thanks
Dripping offering
The 'bouquet' delivered bore little resemblance to the advertising photos. Only melon strawberries (extra paid for these) & grapes which had virtually collapsed when delivered. Customer services response very poor. Expensive mistake on my part.

Reply from Berry Bouquets
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