Best4Headsets Reviews 436

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the prompt and efficient delivery service, often noting that products arrived quickly and with good tracking information. Many people also appreciate the quality of the products, particularly the headsets, and find the pricing to be competitive. However, some customers experienced issues with delivery, including damaged packaging upon arrival or incorrect delivery reports from drivers. A few people also mentioned that the product volume was not as loud as desired, and one reviewer noted that their headphones were dusty upon opening the box.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently praising its speed and efficiency.... See more

Product

Customers consistently note positive experiences with products. Many reviewers praise the great quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant set of earphones - delivered quickly and work really well. I liked them so much that I ordered another pair for our team and may get some more as our business grows!!!!

Company replied

Rated 5 out of 5 stars

My third pair , I’ve an expensive habit of loosing them when out shooting The delivery Wes next day 😊 Googled the price and it was comparable with the best available 😊 Next time I loose a pair... See more

Company replied

Rated 5 out of 5 stars

Original order out of stock, advised about new model and arranged delivery. all in 2 days.

Company replied

Rated 5 out of 5 stars

Rang for advice about a headset I was interested in - was helped by someone who was very knowledgeable. The headset turned up very quickly - and was just what we needed. Thanks!

Company replied


Company details

  1. Telecommunications Service Provider

Written by the company

Online secure retailer - authorised dealers of 3M Peltor, EPOS |Sennheiser, Poly, Jabra and Avalle headsets for large office, small business and home use.

Written by the company

Telephone Support
We have a team of people at the end of the line if you require any help or advice with your purchase. Simply call us on 0844 854 6850 and we will be happy to help.
Professional Service
Trading since 1995, we have gained a wealth of experience and knowledge in the telecommunications sector, enabling us to become one of the foremost telecoms equipment supply companies in the UK.
14 day return
If you are not happy with your purchase, you can return to us within 14 days of receipt. Simply contact us and we will send you a returns number. All we ask is that you return it in the same condition we sent it to you, and that you don't write or put tape on the original packaging, as this will affect the resale.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

436 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars
Best4Headsets logo

Reply from Best4Headsets

Thank you for your review, however i regret I am unable to investigate this case due to the lack of information provided. I can find no return request received recently stating equipment received does not work, in which case I am unsure why a review would be made without any initial request for us to investigate and resolve. Please can you contact our customer service team and we will ensure we deal with this matter for you asap.
We have now located the order and I have emailed you with a returns form. I can assure you that once the item is confirmed as faulty (rather than incompatible for your requirements) I will process a full refund.

Rated 5 out of 5 stars

Great service

Great service. The product I ordered was not on offer anymore, as the manufacturer stopped supply. Customer service called me to propose alternatives, including a return of the product I wanted, at a discount. I chose that option and within 2 days all was delivered and the discount refunded. Great!

September 24, 2024
Best4Headsets logo

Reply from Best4Headsets

Great to know our customer service is operating correctly. Thank you for the review.

Rated 5 out of 5 stars

Great Supplier

Good price, great delivery time, perfect.....

September 10, 2024
Best4Headsets logo

Reply from Best4Headsets

Many thanks for taking the time to leave your positive review. It is much appreciated.

Rated 5 out of 5 stars

Good customer service

I bought a Jabra headset and it arrived the next day. Unfortunately it was the USB-A version, not the USB-C version I had ordered. I let Best4Headsets know via their website and got a reply within an hour offering to dispatch the correct version immediately and collect the wrong one the next day. Within 24 hours I had the correct version which works brilliantly.

August 1, 2024
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Reply from Best4Headsets

Many thanks for your kind review and it's good to know our customer service is up to the standards we strive for.

Rated 5 out of 5 stars

Honestly

Honestly, this company is fantastic! Ordered item at noon on 23rd Dec and it arrived 11:30 on Xmas eve having paid a little extra for speedy delivery and phoned to check it was possible. Spoke to a helpful person who answered phone quickly. A hassle free transaction. Thanks!

December 27, 2021
Rated 5 out of 5 stars

Excellent service and product

Informative and efficient website. Prices very competitive. Order placed 23:50 on Wednesday and delivered 12:10 on Friday as per carrier's advised schedule. Parcel well packed.
3M X5A ear defenders are remarkably effective, quite comfortable and seem quite robust.
Satisfied customer!

November 28, 2021
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, really good ear defenders lots cheaper than I could find elsewhere overall great service a*** 3m peltor sporttac defenders would highley recomend

November 25, 2021
Rated 5 out of 5 stars

Easy to order and arrived on time

Easy to order and arrived on time. Couldn’t find them cheaper anywhere else. Very happy.
Would thoroughly recommend.

November 18, 2021
Best4Headsets logo

Reply from Best4Headsets

Thank you very much for your kind review.

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